WM5000HVA LG Washer - Instructions

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

Not too bad, had a neighbor help with the project as washer/dryer were stacked. removed dryer from on top out of way. Drained washer, tilted on side to get access from down below. Second person help here. unscrewed drain pump from front, Used pliers to unclamp hoses, disconnect wires to motor (already pulled power from wall) pushed plastic clip holding in unit and pulled out. New unit was factory new, not a knockoff. We took extra time to clean out hoses, especially from the main washer unit, it was a simple unscrew clamp and pull hose down. We sprayed out gunk from hoses and parts going back in. Once new unit was ready, installed back and reconnected hose and power. The clamps were somewhat of a pain with the overall size and angles to get them seated and on correctly. Much easier to take off, but take the time to reinstall correctly. Don’t need water leaking. Motor much quieter now, wife is happy.

Watch the video to repair and follow along

I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.

removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.

Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.

Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.

Turned off hot and cold water supply. Pulled out machine and disconnected hoses, unplugged power.

Unscrewed 4 screws at back top of machine (holding plastic bracket to cover). Pulled out trays from front where detergent is poured, and removed small screws under trays.

Slid cover back and up. This was the only tricky part. There are pegs that must line up with large holes in cover before you can easily lift cover up. Helps to look from underneath and find pegs on each side.

Using pliers, fully open clamps holding hoses to the inlet valves, and carefully pull off hoses while keeping clamps open with pliers… making sure to keep track of which hose goes to each motor. Take a picture of electrical connectors noting color and sequence of connectors on each inlet valve motor. Pull all connectors off.

Unscrew screws holding each inlet valve to machine. Put new inlet valves in place of old, and screw in place. Reconnect hoses (using pliers to hold open clamps, then slide clamps over tubing and inlet valve connector). Reconnect electrical connectors carefulljng lining up colors of wires and sequence using picture taken in previous step.

Replace cover. Screw all screws back to secure cover. Replace trays.

Honestly youtube but pretty simple install.

I used another magnet to pull the old plunger out of the door and replaced it with the new part.

you tube it , not to hard to install

followed video exactly and it worked perfectly

the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.

Thank you

pops right into hole

Removed items step by step in sequence as per video to get to baskets . Knocked out bearings and gasket seal. Replaced new parts and in reverse reassembled as per video. Very difficult without video to follow. My bearings were easy to remove but some are frozen in so will need oil ,bars or pipe to fit opening to drive out old bearings. Use camera and notes of sequence to aid in reinstall. Separate and mark fasteners as removed. Note : Was initially told by appl Insurance service person my bearings were bad because when attempting to spin a noise was heard and this not covered by plan ,but I found the motor position sensor had failed by testing it with multimeter which is a low priced part and easily accessable from back. Water hose screens partially clogged also. Canceled Appl service contract.