JS42PPDUDB15 Jenn-Air Refrigerator - Instructions

All Instructions for the JS42PPDUDB15
106 - 120 of 320

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Ice maker quit making ice.
3 of 5 people found this instruction helpful.
  • Douglas from San Mateo, CA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.
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Ice maker stopped
3 of 5 people found this instruction helpful.
  • Bill from El Sobrante, CA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
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The coating on the mold /heater unit as cracked and some broken off and cause the water to drip down in the Ice trace and form large icicles
3 of 5 people found this instruction helpful.
  • James from Tomball, TX
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
I just removed the unit and replaced the mold/'heater with the new one and re-installed. It was very easy and didn't have to turn off the refer. or empty the frozen food.
However , there were not instruction that came with the mold/heater unit. I had no problem but other do-in-uselfers may need some basic instructons
Jim
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No Problem
2 of 2 people found this instruction helpful.
  • Maria from EL PASO, TX
  • Very Easy
  • Less than 15 mins
Just needed to replace the water filter
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No ice
2 of 2 people found this instruction helpful.
  • jim from ST PETERSBURG, FL
  • Very Easy
  • Less than 15 mins
  • Screw drivers
Removed the cover plates and unplugged bad boards. Hard to plug in boards after attached to cover plates. Plug in boards first then attach to mounts. Ice in 4 hours.
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Ice Maker continued to make ice - would not turn itself off
2 of 2 people found this instruction helpful.
  • Andrew from MEDWAY, MA
  • Very Easy
  • Less than 15 mins
  • Screw drivers
followed the video provided on website. repair was very simple / straight forward. Once emitter and receiver boards were replaced, issue with ice maker was resolved.
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Both Upper Lights Burned Out Same Time
2 of 2 people found this instruction helpful.
  • Victor from CEDAR CREEK, TX
  • Very Easy
  • Less than 15 mins
  • Nutdriver
The holder is held in place with two screws. Once you have it unscrewed you can snap the old sockets out and replace them.

Ordered new sockets and presto, the lights work again.
They just snapped into the holder and the holder went up with two screws.
HINT: I did take a photo of the 4 electrical connectors AND labele d each one with a Sharpie 1, 2, 3, and 4 from left to right.
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Ice maker stopped making ice
3 of 5 people found this instruction helpful.
  • Daniel from Plano, TX
  • Easy
  • 15 - 30 mins
  • Screw drivers
I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker tro ubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!
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The icemaker would not produce ice because the motor that pushed the cubes out had failed. The original icemaker failed in this way and we had the icemaker replaced by Sears Service for about $200. The second icemaker failed for the same reason after 18 months. I decided to do the repair myself t
3 of 5 people found this instruction helpful.
  • Jeffrey from Lexington, KY
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
Open the refirigerator door and push and hold the On/Off button at the top to turn off internal power. Open the freezer door and move the icemaker switch on the right side freezer wall to "off".

To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex sc rews. Remove the screws and the door so you can work with the icemaker without interference.

The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet.
Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.

Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.

The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.

Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.

Once the motor module is seated, replace the 3 screws and push the white cover back on.

Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.

Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.

The icemaker should start making ice within 2 hours.
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Ice Maker cocker Bracket broken hinge
2 of 2 people found this instruction helpful.
  • Louis from PELHAM, NY
  • Really Easy
  • 30 - 60 mins
Easy repair. Remove 2 hex bolts. And remove.Install Bracket and replace 2 hex bolts and reinstall ice maker door to bracket. 10 minute repair.
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ice maker quit working
2 of 3 people found this instruction helpful.
  • Thomas from Hornsby, TN
  • Really Easy
  • 30 - 60 mins
  • Screw drivers
I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part install ed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay
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Water liking into the ice tray causing an iceberg
2 of 3 people found this instruction helpful.
  • Joe from Newbury Park, CA
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Screw drivers
Removing the ice making assembly from the Ice compartment was not difficult except that two of the 3 screws we not visible without a mirror and then my nut driver was 5" long making it very tight quarters, so it was a time consuming process to remove them.
Once the 3 screws were removed the wiring harness was easily disconnected and the whole assembly came out.
The next step was to figure out how to remove the faulty part from the rest of the assembly.
After some strong persuasion the part would not separate from the control Assy. (The front of the unit) To complete the job I had to pull the front cover and unplug the motor and heater assy to expose two additional screws that had to be removed to pull the defective part out. The reassembly went quite easy except the 2 screws that you need a mirror to see. I was also trying to hurry because the frozen items were not holding all that well after the door was open for about an hour and a half. An instruction sheet showing the steps would have cut the time over 1/2!
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Ice maker motor was buzzing. Unable to discharge ice.
2 of 3 people found this instruction helpful.
  • David from Sarasota, FL
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
I first turned off the refrigerator. I then used a hair dryer to melt and release the ice by warming the bottom of the mould. Then I turned the fridge back on and let the icemaker discharge the ice. I then turned off the icemaker and ordered the new part. I unplugged the fridge, removed the icemaker (three screws and an electrical conne ction). Then I replaced the heater/tray with the new one and turned everything back on. Within a couple of hours we began having ice again.
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Icemaker failed to function
2 of 3 people found this instruction helpful.
  • Terry from Glendora, CA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Removed and disconnected the icemaker, cleaned all areas and disassembled the failed parts. Reassembled with the new parts inlcuded with the purchased package and resinstalled the unit. Started the unit and chedked for proper operation. Successful repair.
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Ice maker stopped making ice
2 of 3 people found this instruction helpful.
  • Kurt from Noblesville, IN
  • Easy
  • 15 - 30 mins
  • Screw drivers
The ice maker would not fill with water. Water was available to in-door water dispenser. All signs pointed to the ice maker control boards. Ordered and replaced the boards. Within a couple hours it was making a new batch of ice every 30-60 minutes. The repair instruction video was a great help....made the repair a snap!
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All Instructions for the JS42PPDUDB15
106 - 120 of 320