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JS42PPDUDB15 Jenn-Air Refrigerator - Instructions

All Instructions for the JS42PPDUDB15
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cap had broken notches
filter has to be removed and attached then inserted into rifrigerator
Parts Used:
Water Filter Cap - Black
  • gina from HAMMONTON, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Ice Door Bracket Assemby failed resulting in Ice Door no longer opening and closing
With the freezer door closed, remove 4 screws around the ice maker door assembly. Open the freezer door and remove about a dozen small flat-head screws around the sides of the door that hold the stainless steel cover to the freezer door. No need to remove the very bottom screws if you have something to support the cover with. Remover 4 hex-head screws that hold the ice/water dispenser control pad in place, use tape to secure this pad to the freezer door so you don't have to undue all the electrical connections. Remove two screws that hold the Ice Door Motor & Bracket Assembly in place - disconnect the electrical connection for the assembly. Replace the new assembly in the opposite order it was taken off. Presto - done.
Parts Used:
Ice Door Motor & Bracket Assembly
  • Thomas from KATY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
Parts Used:
Refrigerator Door Switch
  • Thomas from Roseville, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Filter applicator broke
Bought new applicator
Parts Used:
Water Filter Cap - Black
  • Susan from AVON, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Was not making ice; blades @ 12:00
The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.

Replaced the emitter and receiver board

Unplug the refrigerator:

I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.

Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.

This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.

There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.




Oliver of Riverdale, Ga
Parts Used:
Electronic Control Board
  • Oliver R from Riverdale, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 5 people found this instruction helpful.
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Both Upper Lights Burned Out Same Time
The holder is held in place with two screws. Once you have it unscrewed you can snap the old sockets out and replace them.

Ordered new sockets and presto, the lights work again.
They just snapped into the holder and the holder went up with two screws.
HINT: I did take a photo of the 4 electrical connectors AND labeled each one with a Sharpie 1, 2, 3, and 4 from left to right.
Parts Used:
Refrigerator Socket
  • Victor from CEDAR CREEK, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Ice maker wouldn't cycle
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
Parts Used:
Icemaker Motor Kit
  • Mark from Fairview Heights, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Ice maker stopped
Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
Parts Used:
Electronic Control Board
  • Bill from El Sobrante, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 5 people found this instruction helpful.
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Lights failed despite new bulbs.
Used u-tube video to review steps in making repair. Wires shorter than described but after looking at replacement sockets difference was clear.
Parts Used:
Refrigerator Socket
  • Thomas from EASTON, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No ice
Go first to Kitchenaid web site and download their consumer services Technical diagnostics on the ice maker. Very well written and clear to follow. Instructions step you through interpretation of blinking code lights which is key to finding the real problem and leads you to repair the correct failed part. My diagnosis said to replace both emitter and receiver. I replaced the emitter first and tried it and solved the problem I didn't need to buy the receiver but I have a spare part now. Do the diagnosis and save yourself some money. PartSelect got the parts to me quickly and saved me money compared to our local parts supply companies.
Parts Used:
Electronic Control Board
  • Frederick from Rochester Hills, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Light over range burned out
Philips screwdriver
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.

Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.
Parts Used:
Light Bulb - 120V 25W
  • Vincent from CHICAGO, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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timing contact wheel was not making reliable contact
Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker).
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.

Repair worked. Have lots of ice again.
Parts Used:
Icemaker Motor Kit
  • Robert from Pebble Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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No problem
I had a son put in the new light bulbs. Rather simple
Parts Used:
Light Bulb - 120V 25W
  • Janet from PITTSFORD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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ice maker quit working
I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay
Parts Used:
Icemaker Motor Kit
  • Thomas from Hornsby, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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My ice bucket kept over flowing with cubes
I did some research on the website and found out that there is a test with the sensor lights. When I looked at mine, they were not turning on or blinking when the door was openned.

The repair was very easy to accomplish and all I needed was a small philiips screwdriver. I unscrewed both left and right side panels covering the circuit boards and pulled the connector off. I'd say the most diffcult part was lining up the connectors to the boards since there's not a lot of room because of the harness length. Once the boards were connected, they set in place easy and I put the covers back on.

A word of warning, it took the system about ten minutes until the cycle started and water started filling the tray. But aside from that, everything is working perfectly well.

I saved about $200 in service fees!!
Parts Used:
Electronic Control Board
  • Eric from Whittier, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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All Instructions for the JS42PPDUDB15
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