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JS42PPDUDB15 Jenn-Air Refrigerator - Instructions

All Instructions for the JS42PPDUDB15
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Ice maker in the freezer section quit making ice cubes.
First I had to figure out how to get the old unit out so I could work on it. The three screws that others wrote about were the ones that hold the motor in place. There are 3 screws holding the ice maker in the frame, along with one screw covering the electrical connection. The electrical connection was difficult to unplug because the locking tab was on the back side of the connection and with no room to work in the freezer it didn't become apparent until several frustrating minutes went by. There were no instructions provided, the picture on the ordering page showed the complete ice maker, and for $80 you get a printed circuit board with a small round item which must be the motor/timer control. The two plastic parts for moving the ice from the ice maker were included but not replaced because I didn't notice them until I had finished replacing the ice maker back in the freezer and wasn't going to start over again.
Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed.
We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.
Parts Used:
Icemaker Motor Kit
  • Craig from Orange, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice maker stopped making ice
I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!
Parts Used:
Electronic Control Board
  • Daniel from Plano, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 5 people found this instruction helpful.
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Ice maker not making any ice.
I did an internet search about the problem and found the information and experience that other people had. Ordered the part and that's it. One important thing to remember is to unplug the power supply of the appliance prior to making any repair. I short circuited the original board when I tried to plug it back in after cleaning the optics. (The board might have been bad before that.) The red light stop working but the frige is making ice non stop!!
Parts Used:
Electronic Control Board
  • TAK from NEW ROCHELLE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Water filter cap snapped while trying to remove water filter
Do not try to pull out the water filter by the cap. There is a button that releases the filter so you will not have to replace the cap. The cap twists onto the filter. When replacing the filter, the cap goes onto the new one.
Parts Used:
Water Filter Cap - Black
  • John from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The coating on the mold /heater unit as cracked and some broken off and cause the water to drip down in the Ice trace and form large icicles
I just removed the unit and replaced the mold/'heater with the new one and re-installed. It was very easy and didn't have to turn off the refer. or empty the frozen food.
However , there were not instruction that came with the mold/heater unit. I had no problem but other do-in-uselfers may need some basic instructons
Jim
Parts Used:
Refrigerator Ice Mold
  • James from Tomball, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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The icemaker would not produce ice because the motor that pushed the cubes out had failed. The original icemaker failed in this way and we had the icemaker replaced by Sears Service for about $200. The second icemaker failed for the same reason after 18 months. I decided to do the repair myself t
Open the refirigerator door and push and hold the On/Off button at the top to turn off internal power. Open the freezer door and move the icemaker switch on the right side freezer wall to "off".

To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex screws. Remove the screws and the door so you can work with the icemaker without interference.

The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet.
Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.

Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.

The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.

Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.

Once the motor module is seated, replace the 3 screws and push the white cover back on.

Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.

Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.

The icemaker should start making ice within 2 hours.
Parts Used:
Icemaker Motor Kit
  • Jeffrey from Lexington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Ice maker quit making ice.
Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.
Parts Used:
Electronic Control Board
  • Douglas from San Mateo, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice Maker cocker Bracket broken hinge
Easy repair. Remove 2 hex bolts. And remove.Install Bracket and replace 2 hex bolts and reinstall ice maker door to bracket. 10 minute repair.
Parts Used:
Ice Maker Cover Bracket
  • Louis from PELHAM, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Ice maker stopped making ice
Unpluged fridge, removed 3 screws from each control board (1 on left side and 1 on right side in freezer below ice maker compartment, unplugged and swopped out with new ones. Did one side then the other. Learned about the issue from other people on PartsSelect. Coulden't have been easier. Got parts in 2 days. Works like a charm now.
Parts Used:
Electronic Control Board
  • steven from long grove, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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No ice
Removed the cover plates and unplugged bad boards. Hard to plug in boards after attached to cover plates. Plug in boards first then attach to mounts. Ice in 4 hours.
Parts Used:
Electronic Control Board
  • jim from ST PETERSBURG, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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No Problem
Just needed to replace the water filter
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Maria from EL PASO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Time to replace filter.
I pushed the lever on the filter located at the bottom of the refrigerator and it popped out.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Joyner S. from MIDLOTHIAN, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Ice Maker continued to make ice - would not turn itself off
followed the video provided on website. repair was very simple / straight forward. Once emitter and receiver boards were replaced, issue with ice maker was resolved.
Parts Used:
Electronic Control Board
  • Andrew from MEDWAY, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!

Why didn't I order this part and do the repair earlier? Very simple.
Parts Used:
Refrigerator Door Switch
  • stu from richmond, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
Parts Used:
Refrigerator Door Switch
  • dorotea from staten island, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the JS42PPDUDB15
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