11094 Kenmore - Instructions

All Instructions for the 11094
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Extended drying time. Some but not enough heat. Burner would light for 15-18 seconds at first then shut off for 1-3 minutes then light for 3-6 seconds and repeat for the length of the cycle.
128 of 148 people found this instruction helpful.
  • Matthew from Lake Worth, FL
  • Easy
  • 15 - 30 mins
  • Screw drivers
Determining the problem was the hardest part. With multiple parts (coils,thermostats...)possibly causing similar symptoms, I narrowed it down to the two coil valves.
Un plug the dryer. Remove two screws at the base of the front panel. Turn the front panel 180 degrees to avoid disconnecting the door switch. Gas valve with coils on top are on the right in front. Remove two screws in bracket holding coils, disconnect the wires, replace with new coils and reconnect wires. One coil has 2 terminals the other has 3 no chance of crossing the wires. I used an offset/right angle screw driver for one of the bracket screws due to close proximity to the drum. A stubby phillips head will work. You can check the burner operation with the front panel off as long as the door switch is still attached. Swing the front panel around and lift back into place securing with the two screws. Dryer works fine now.
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Would not spin unless helped
116 of 138 people found this instruction helpful.
  • Ernest from Oakdale, CT
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set
Turned off water supply, disconnected hoses so I could lay on its back.( drain hose also ) have something to catch all the water in. There will be some residual water so have something to wipe it up. Removed agitater, then I removed the spanner nut with hammer and punch. layed it on its back, removed the three mounting bolts that hold the gearcase to the tub support. Removed wire harness and ground wire , pulled gearcase and shaft out . Removed spin tube thrust washer, removed support ring from groove in shaft , removed retaining ring , slid clutch off shaft ,installed new clutch. Take care to watch how parts are removed so that they are installed in proper orientation. Since I had it this far apart I decided I should replace the coupling. I removed the two motor retainers , seperated coupling , pulled both halves off shafts , installed new halves , they go on a lttle tight , newer couplings have metal inserts , aligned coupling halves , inserted together , put motor retainers back on , tightened small screws,done.
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very loud squeeling sound
110 of 120 people found this instruction helpful.
  • jason from HOLDEN, MA
  • Really Easy
  • 30 - 60 mins
  • Socket set
The issue was the idler pulley. First I began opening up the front panel based on a youtube video but soon realized the model was slightly different and required a lot more items to remove. I saw the pulley in the back with nothing in the way so I put the front panel crap back on and removed the rear panel. There it was, very simple to re move and replace. I'm not looking forward to drum rollers though. Hopefully they're aren't as difficult as they appear.
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Water leaking on floor
107 of 117 people found this instruction helpful.
  • Stanley from Warwick, RI
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
I removed the two spring clips that hold the pump and two wire spring clips that hold the hoses. Then I had to pry the pump off the shaft (it was frozen with rust). Then I cleaned the shaft with sandpaper and installed the new pump (which, by the way, came the next day, thank you very much) which made my wife very happy, and I thank you for that , too.
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dryer door would not stay shut
103 of 107 people found this instruction helpful.
  • Pam from Woodbridge, VA
  • Easy
  • Less than 15 mins
  • Pliers, Screw drivers
This repair was a cinch. Pliers to pull out the metal piece and a screwdriver to pry out the 'catch' part in the door. Both replacement pieces went right in. I cannot believe how easy and CHEAP this fix was, and I'm so glad I found this site!! I figured I would have to call a repairman and pay big bucks, so I put it off, but the door was getting worse--slamming it so hard to keep it shut. Again, thanks for this great site.
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The washer would not stop filling.
102 of 111 people found this instruction helpful.
  • Clay from Laramie, WY
  • A Bit Difficult
  • 15 - 30 mins
  • Pliers, Screw drivers, Wrench set
I took everything apart and put in the new inlet valve. Tried to run the washer and it was still not stopping when filling. I looked more into it and the tube that comes up from the wash basin to the load size selector switch was disconnected and that was the real problem. If this happens to you, I suggest first looking under the contr ol panel at the clear tube and ensuring that it is connected to the switch. Then if that is connected it is probably the inlet valve. There are helpful installation videos that can be found on the part select website that I would recommend looking at before taking things apart because it will make it much easier.
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Cold Water would not shut-off
104 of 118 people found this instruction helpful.
  • Wendy from Dunlap, CA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Screw drivers
To discover what the problem was, I intially tested the inlet valve by blowing into both sides - discovering that the cold side was stuck in the open position. The hardest part was removing the back of the machine. First, you unscrew the top plastic part which contains the controllers by phillips head on either side. Then you pop the c lips out with a large slot screwdriver, then at the bottom, a nutdriver or large slot screwdriver there are two nuts to remove. The valve itself took a small nutdriver and pliers to remove the hose. Took less than 20 mintues to complete repair. Washing works like new now.
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Tub wouldn't turn, but motor would allow it to drain.
110 of 138 people found this instruction helpful.
  • Troy from Storm Lake, IA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers, Socket set
I took the two screws for the control panel out and tilted it up and back. Then remove the two metal clips which held the outer panel to the back panel. After disconnecting the power and water I tipped the washer on its back. I had to remove two clips to take the water pump off of the motor, then removed the two screws and clips which he ld in the motor. After removing the motor, I found the coupler was bad. To remove the gearcase, I took out the softener dispenser and removed one bolt to take out the agitator. Under the agitator was a clip. Three bolts held the gearcase to the frame. After removing them, the gearcase pulled straight out the bottom. Replacement was just a reverse process, with the addition of a light coat of grease to the gearcase shaft.
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would not completely spin all the water out of clothes
98 of 109 people found this instruction helpful.
  • Ron from bellbrook, OH
  • Easy
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set
I replaced the clutch and coupler. The clutch was well worn. My wife had washed three or four loads of heavy rugs and we think that was the cause of the premature wear. We now take the rugs to a commercial laundry. The coupler was OK but the new coupler has metal instead of plastic inserts so I decided to replace it while I had it to rn apart. The machine is now running like it was new.

0.Disconnect supply hoses and electrical. Refer to the parts breakdown pictures on the PartSelect website. I refer to only the numbers so you may have to match the part to a particular diagram.
1. Remove the agitator by pulling up on the fabric softener dispenser #1. Clean out the excess liquid and "residual gunk". Grab one off the tabs of the plastic cap #23 and pull gently. The plastic cap (~ 3" in dia) is held in place by a rubber O-ring #24. The cap comes out easily exposing the bolt that holds the agitator to the drive shaft. Remove the bolt. and the agitator comes right out.
2. Turn the machine over on its front. You do not need to remove the back panel.
3. Get plenty of rags to soak up the water before you remove the hoses from the water pump #22 on the end of the motor. A quart or more remains in the pump and hoses. Remove the two hoses.
4. Disconnect the wiring harness from the motor#29. There is a small plastic "catch" on the bottom of the connector that must be lifted to remove the connector. It's kind of hard to see but it's there and it's part of the connector.
5. Remove the three bolts #10 that hold the gearcase #9 to the bottom of the tub assembly.
6. Remove the gearcase, the drive shaft, the motor, and the water pump as one unit. You will need to lift them a little to get clearance because the tub has settled down. Just lift the tub and all and pull the assembly out. Get them out to a spot where you have room to work on them. The water pump may still have bit of water.
7. Replacing the clutch. Remove the clutch parts from the bag and lay them out where you can see everything. Refer to the instructions in the bag to select the correct spring and to see how the keeper spring is installed. Remove the washer, keeper ring, and clutch assembly, and plastic clip#15 remembering the order and the orientation. Install the new clutch in reverse order.
8. You will have one plastic part #15 left over. It goes on the bottom of the tub after you remove a key ring.
9. Replacing the coupler. note the orientation of the water pump#22 and remove it by removing the two retainers #21. set it aside.
10. Remove the screws#23 and retainer clips#17. Separate the motor#20 from the gearcase#9 to expose the coupler. Replace the coupler, reattach the motor to the gearcase, and the water pump to the motor.
11. The reassembly is pretty much a reverse of the assembly.
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Squeaky Dryer Noise
94 of 106 people found this instruction helpful.
  • Eddie from PELZER, SC
  • A Bit Difficult
  • More than 2 hours
  • Nutdriver, Screw drivers
I purchased the dryer repair kit with the drum belt, wheels and idler pulley. I watched the instructional videos online and it seemed fairly straight forward. Breaking down the dryer and replacing the pulleys was easy enough. My problem began when I tried to feed the drum belt around the idler pulley. After finishing the job, the dryer wo uld not turn and the sensor light stayed on. I thought something else was broken with the dryer and spent hours trouble shooting other problems that I was having. Finally I figured out that the drum belt was not installed correctly around the idler pulley. However, I could not get it properly installed from the front of the machine so I tried from the rear still with no avail. I finally had to fish the old belt out of the garbage can that I had thrown away earlier. I lined up the old belt with the new one in the kit and discovered that the new belt was much smaller, so I put the old one back on the drum. Here's the lesson I learned...make sure the belts are the same size before attempting to install. The old idler was responsible for the squeaking and that stopped but I am still using the same old drum belt. Hope it lasts.
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Agitator had a terrible ratcheting sound when running in free-wheel mode during spin cycle.
98 of 124 people found this instruction helpful.
  • Adam from Lehi, UT
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Removed the gearbox from the drum and removed the direct drive motor from the gearbox. Disassembled gearbox and drained gear oil. Rebuilt the neutral drive assembly with the ordered parts. Cleaned sealing surfaces. Filled gearbox with new gear oil. Sealed and re-installed the top cover to the gearbox. Reattached motor and then reinstalled assembly to drum and clutch (installed new clutch lining at this time as well).
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Dryer would only heat cycle once
90 of 101 people found this instruction helpful.
  • Robert from Seattle, WA
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
I removed the two screws holding the front panel to expose the lower works and verified the heating cycle failure. After a check of the vent system, checking the sensors for continuity and coils for resistance, I retired to the 'net for support. Accepting the general consensus that the most frequent, common and likely failure to be the c oils, I rechecked them with the meter and found the two pronged coil to have significantly more resistance than the three prong coil. That was enough evidence to point to the coils. While I waited for the part to arrive, I replace the vent ducting. When the parts arrived I removed the two Phillips screws holding the coils, removed the old ones, installed the new ones, replaced the bracket, put the front cover back on and in less then ten minutes clothes where drying.
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Pump was leaking a little at the seam joint
85 of 89 people found this instruction helpful.
  • Gary from Huntington, WV
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Tilted washer onto its back and removed the "cardboard" bottom sound absorption cover (2 sheet metal screws). This provides access to the pump that is located on top of the motor. Slid off each of the 2 clamps that secure the two drain hoses using slip joint pliers. Then popped loose the 2 metal holddown bracket clamps that secure the pum p housing to the motor.
The next step gave me a real fit... the pump housing is supposed to just lift off the motor shaft with little effort but mine was a bear. No matter how much I pulled and tugged, it didn't want to budge. Because the motor assembly is mounted on a semi-moveable suspension, when I grabbed the pump and pulled, the whole motor assembly tended to move too. I eventually had to resort to using 2 large flat blade screwdrivers to pry the pump off ... CAUTION!!! Be careful not to put too much force because you can dent the motor shaft grease housing (which I did). Fortunately, I didn't dent it enough to poke a hole in it but it was deformed...
And the reason it didn't want to come off easily was - the shaft had been getting wet which caused some rusting/pitting of the shaft. Although the pump housing is all plastic, the shaft was rusted tight on it. It did come off after much tugging and prying. Otherwise this would be a very easy repair.
Put the new pump in place but it wouldn't go on the shaft until I took some sandpaper and removed as much of the rust as I could. I put a little grease (vaseline) on the motor shaft and pump housing connection to make it easier to slip on. Aligned the motor shaft and pump housing - it is keyed (meaning it only goes on one way due to the shape of the motor shaft). Once keyed on properly, it slid down easily. Reattached the 2 metal holdown brackets and reattached the 2 drain hoses. Replaced the bottom cover.
I did not encounter very much water in the hoses but be advised there can be enough water to get things wet (motor, floor) so you may want to have a small container to get as much water out of the hoses. Also having towels to catch any water remaining in the pump housing so it doesn't end up spilling onto the motor (a bad thing). Of course one has to UNPLUG the electrical cord BEFORE beginning this repair! Also you will most certainly need to shut off the incoming water lines and disconnect the hoses to allow you to move the washer to a position that makes it easy to get to bottom.
That's all I can think of... a simple repair that should go quick if the motor shaft isn't rusted on!
Good Luck...

P.S. I figured the drain pump was leaking AFTER I removed the bottom cover and looked for water evidence here and there. Suspected the pump but couldn't be sure until I set the washer back up normally and ran a cycle. Using a mirror I checked to see where the drips were coming from.
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Washer had water leak in lower front and would not drain.
97 of 126 people found this instruction helpful.
  • Lowell from Dover, DE
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Laid the washer on its back and found leak in water pump. Found out it was caused by vibration from motor with bad bearing. Removed pump and motor which were held on by clips. Both were removed and replaced without removing cabinet from machine.
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Wouldn't agitate or spin.
80 of 89 people found this instruction helpful.
  • Roger from Swainsboro, GA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
First, I removed two screws holding the bottom fiberboard panel in place, and the panel, to gain access to the motor, transmission, and pump. Unfortunately, I had the machine tilted to the front, and didn't have room to release the pump. I had to set the machine back up, and get manuvered around so I could lay it on it's back (I was worki ng in the confines of a small laundry room). Once on it's back, I released the two clips holding the pump with a flat head screwdriver, lifted it up and out of the way without having to disconnect any of the piping, then I released the two clips holding the motor, again with a flathead screwdriver, disconnected the wiring plugs, and capacitor wires, then lifted the motor up and out of the machine. I then removed the two bolts holding the motor mounting plate to the transmission. Then, again using a large flat head screwdriver, I pried the transmission coupling half off the transmission shaft, I had to work it up, while turning the shaft, and then the same for the motor half. I then wiped off both shafts, and gently tapped both coupling halves back onto the shafts,
( this is easier using a socket that is just large enough to go over the shafts). Then I reinstalled the motor mounting plate, slipped the rubber coupling onto the transmission coupling half, lifted the motor into place, and rotated from the pump end to line up with the remaining holes on the rubber coupling. I then reinstalled the clips used to hold the motor in place, reinstallation only took thumb pressure to snap back into place, then, I reinstalled the pump, using the same method, and reconnected the wiring plugs and copacitor leads. Lastly, I reinstalled the fiberboard panel into the bottom, and set the machine upright, slid back into place, and reconnected the hoses and electrical, and tested the machine. Worked perfectly.
In actually took longer to disconnect the machine, and get it out and back in, than it did to replace the coupling.
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All Instructions for the 11094
31 - 45 of 2829