11094 Kenmore - Instructions
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top half of agitator did not move during wash cycle
288 of 337 people
found this instruction helpful.
-
dennis from new stanton, PA
- Really Easy
- Less than 15 mins
-
Socket set
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o
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ld cogs remove and replace with new, reassemble
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washing machine is slow to fill with cold water
275 of 300 people
found this instruction helpful.
-
Roy from Nash, TX
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
My washing machine became slower and slower to fill over the past several months. It also made a loud squeeling noise during fill-up (all this was on the cold water side only). I removed the old water inlet valve and tore it down, expecting to find corrosion or trash that was blocking the valve from opening completely. Turned out to th
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at the rubber diaphragm / seal was permanently "kinked", making it difficult to open the valve. The hot water seal was fine, but to make sure, I swapped them and re-assembled the washer. Now the problem was with the hot water, confirming what I thought. I ordered a new water inlet valve on Monday night and received it Wednesday! Installed it within 30 minutes and it works perfectly now. I am very pleased with PartSelect.com. I will definitely be a repeat customer, but hopefully it won't be anytime soon. ;)
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Clothes washer would not spin with more than a couple socks in it. It would barely spin when empty.
257 of 266 people
found this instruction helpful.
-
Shawn from Longmont, CO
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set
Diagnosing the problem was the toughest part. I originally called a repair man - described to him the problem and he said it was most likely the transmission (gearbox)... of course that is one of the most expensive parts! I asked him if it was maybe the clutch... he said there was no clutch.. only a brake... I knew he was wrong after rese
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arching. The fact that the washer would agitate fine and spin very light loads but not spin anything heavy told me it was NOT the gearbox.. or the brake.. it was the clutch.. it had to be... so I called the repair man and canceled the appointment I had made then ordered the clutch assembly. Showed up very quickly. Now to the repair. I realized that I did not have to take apart the cabinet section of the washer.. I only needed access to the bottom. My washer - a 5 year old Whirlpool Gold Ultimate Care II had just a piece of foam blocking off the bottom of the washer... Easy access... I disconnected the hot and cold water and the drain tube. I removed the hot and cold water tubes from the back of the washer also so they would not get crushed when I laid the machine on its back. I unplugged the washer also. The drain tube I left connected to the washer.. I was afaid of it getting crushed while on its back, so I bunched up a large towel put it on the floor and tilted the washer slowly back onto it... the towel was enough of a spacer to keep the drain hose from getting crushed. I used a couple pieces of Duct Tape to hold the lid shut while on its back. I then removed the foam insert on the bottom. Then I unplugged the wiring harness. and a single wire that had a spade connector in the same area. I then removed the clips from the plastic water pump and slid it off the motor (I used Duct Tape again to suspend the water pump up and out of my way while I proceeded) I did NOT have to remove the motor from the gearbox. I used a socket wrench and unbolted the 3 gearbox bolts. I was able to take the whole unit, gearbox and motor out in one piece.. it slid right out (you will have to unscrew the the bolt in the top of the agitator/dispenser shaft - then the gearbox unit with the shaft will slide right out, I did this before I put the washer on it's back) Once it was slid out, I removed the clutch then reinstalled the same way I took it off. The only hard part was the circular wire retainer install for the clutch. It CAN all be done .. I ended up using 2 screwdrivers to put the new retaining ring into the new clutch assembly.. One screwdriver would hold down part of the retaining ring and the other I used to continue pushing the ring into place.. don't give up! You will get it in.. even with normal tools (This was the hardest part of the whole install) It took me 5 minutes with some force and fiddling. I also swapped in the new plastic piece that came with the clutch assembly... you will see where it goes... the old plastic piece looked fine, but I changed it out anyways - it hooks the clutch to the brake system it looks like. After the new clutch assembly was installed I just put it all back together the way I took it apart. One thing I will add was I was not sure if the clutch had to be lined up when I slid the shaft back into the washer.. It does not have to be.. It will align itself automatically. You know when you hear that click/pop when the washer is about to spin?.. well that is that plastic piece engaging with the clutch... there was a piece or two that fell off the shaft when I had removed it.. While sliding the shaft back into the washer I had to just put the pieces back on the shaft before I put the bolt back into the top of the agitator/shaft...
Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)
Done! put it all back together... hope that helps. It worked perfect for me.. and m
Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)
Done! put it all back together... hope that helps. It worked perfect for me.. and m
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Handle on Kenmore he3 dryer door broke off
259 of 276 people
found this instruction helpful.
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Colleen from Lenox, MI
- Easy
- Less than 15 mins
-
Screw drivers
1) Removed six smaller Phillips head screws from around the inside of the dryer door. This allowed the black plastic front piece of the dryer door to come off.
2) Unscrewed the two screws holding the damaged door handle and removed the old door handle.
3) Screwed new door handle on to the black plastic front piece o ... Read more f the dryer door
4) Replaced black plastic front piece on the dryer door and screwed the original six screws back in.
2) Unscrewed the two screws holding the damaged door handle and removed the old door handle.
3) Screwed new door handle on to the black plastic front piece o ... Read more f the dryer door
4) Replaced black plastic front piece on the dryer door and screwed the original six screws back in.
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Broken Coupling
220 of 235 people
found this instruction helpful.
-
Hugo from Frisco, TX
- Really Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set
Very easy -
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor sha ... Read more ft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.
Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor sha ... Read more ft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.
Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...
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Dryer flame goes out after about 8-minutes from start and won’t work again until a 15-minute rest.
220 of 248 people
found this instruction helpful.
-
andy from Bethesda, MD
- Easy
- 30 - 60 mins
-
Screw drivers
There was no problem with lint build-up within the dryer & the exhaust vent. I removed the gas cycling thermostat & thermal fuse from system & dryer still was not operating correctly. The radiant sensor & hi-limit thermostat both seemed to be operating correctly. That left either of the two coils as the culprits. I replaced both coils
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& the problem was corrected.
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Dryer wouldn't turn on.
210 of 237 people
found this instruction helpful.
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Colin from Bellingham, WA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
When my dryer suddenly stopped functioning, without any prior signs of pending failure, I guessed that it had to be something simple, like a fuse. I did a google search and stumbled across a forum post that described the symptoms (wouldn't turn on), and the poster said that Whirlpool recommends replacing the thermostat whenever the fuse
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is replaced. The reason for this is that the likely cause of the fuse burning is that the thermostat is no longer properly regulating the temperature range of the heating element.
I disconnected the power source, and then I removed the back cover, and both parts were in plain view, so I simply replaced the wires one by one.
I disconnected the power source, and then I removed the back cover, and both parts were in plain view, so I simply replaced the wires one by one.
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felt strip came off lint screen
223 of 279 people
found this instruction helpful.
-
JEFFREY from FALL RIVER, MA
- Really Easy
- Less than 15 mins
ordered new lint screen, removed old screen, inserted new screen.
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Dryer wouldn't heat
218 of 272 people
found this instruction helpful.
-
Hector from Whittier, CA
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
I first unplugged the electrical plug, then opened up the dryer, front and back. Once I had diagnosed the problem I unscrewed the thermal fuses and thermostat. Marked which color wire went to which connector and continued to replace one wire at a time. Re-attached the mounting screws, verified all wires were connected, plugged in dryer
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to test heat cycle. Once the dryer worked correctly I vacuumed all lint and covered it up.
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Door wouldn't latch.
204 of 285 people
found this instruction helpful.
-
Melody from North Las Vegas, NV
- Really Easy
- Less than 15 mins
I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!
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Thermal fuse blown
168 of 185 people
found this instruction helpful.
-
Jeffery from Plymouth, IN
- Really Easy
- Less than 15 mins
-
Nutdriver, Pliers, Screw drivers
I spent nearly an hour trying to self-diagnose the problem before I wised up and found PartSelect.com. After reading just a couple of postings I went back and tested the thermal fuse. It was bad. Other posts suggested I replace the thermostat at the same time, so I ordered both. The parts arrived within three days and the actual repai
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r took less than 10 minutes.
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dryer would not heat.
156 of 174 people
found this instruction helpful.
-
Russell from LA VERNE, CA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Socket set
I checked parts select.com and followed the guide lines,ordered the correct parts thanks to the web site help.parts arrived in 2 days,A very easy install and back to work drying clothes.Thanks parts select.
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Timer wasn't working (New Timer)
168 of 214 people
found this instruction helpful.
-
Joaquin from Las Vegas, NV
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver
Timer wasn't working on the regular cycle so I replace it with a new one from partselect. It still wasn't working so I ordered and replace the cycling thermostat, the thermal fuse I also cleaned the vent and dryer it still didn't work so I read the diagram for the electrical and found that a coil for the gas valve is line with timer. I or
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dered the coils for the valves, replaced both valves and tested the dryer and it work just like when I first bought the appliance.
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Gearcase oil leak
150 of 166 people
found this instruction helpful.
-
Greg from Hemet, CA
- Easy
- 1- 2 hours
-
Pliers, Screw drivers, Socket set
To replace gearcase seals, first disconnect the power cord. Turn off water supply and remove water inlet hoses at washer (safety first). You may want to have a bucket available to catch water that will drain out of the hot/cold and drain hoses. Next, remove top agitator cap, seal and (7/16”) bolt (see diagrams on PartSelect). This will al
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low the top agitator and cogs to be removed. Grab the bottom agitator and rock it back and forth until it can be removed.
Suggestion: now is a good time to remove and clean the old soap and junk from drain holes in the top agitator and any junk that may be under the lower agitator.
Lay the washer on its right side. You will now have access to the motor, pump, hoses clutch and gearcase. Place a couple of 2X4X(5?) blocks under the tub to support it. Remove the electrical connector from the motor (this is clipped into place) and the two wires that go to the capacitor on the motor.(TIP: don’t put your finger across these terminals, SHOCK HAZARD) Remove the hose clamps and hoses, the two screws (5/16”) on each strap that holds the motor in place, you may have to use a screw driver to pop the straps off the motor. Remove the motor and pump by pushing the tub to the left and move the motor and pump to the right to clear the coupling. If you have not replaced the drive coupling, now would be a good time to order and replace. With the motor out of the way, remove the three (½”) bolts holding the gearcase to the chassis and pull to remove gearcase and shaft. If you are only replacing the drive shaft seal, you do not need to open the gearcase case. Stand the gearcase so the input shaft is facing up, or what fluid is left in the gearcase will come out. One question I see a lot is how do you remove the seal. One, buy a real expensive tool that you will only use once, or take a screwdriver with about a ¼” blade, stick it between the shaft and the seal, gently leverage the seal out while going around the shaft. After the seal is removed, oil can be added thru the seal hole. Understand that different oils are designed for different applications. That said, I used 90 weight gear oil from the local auto parts store, you can add it thru the seal hole. To install the seal, lightly tape it into the seal cavity, then use a socket that is close to the diameter of the seal and gently drive it in.
If you have to replace the top case seal, it will require you to take the gearcase apart. The advantage of this is, if you have an older washer, you can clean out the contaminated oil and sludge and check for wear on the parts, and replace as needed from PartSelect. Here’s a suggestion: if you have a digital camera, take pictures, this will really help when you put things back together.
Now look at the diagram that is provide by PartSelect, remove the clutch, remove the bolts on the top cover, try to keep it level or you may have a mess on your hands. Lift the cover up over the shaft. I found the top case seal very stubborn to remove. Using a small screwdriver, get between the case and the seal and gently pry it out. Replace the seal, again, by using a socket and gently taping into place. There is also a seal at the top of the drive gear that you may want to replace to keep the oil from going up into the clutch. Now its time to clean all of the years of gunk out of the case and gears. When you are ready, fill the bottom half of the gearcase with oil, about half a quart. To seal the case, I used a ultra blue silicone gasket sealer in a tube from my local auto parts store or sealant can be purchased from PartSelect. I used it on the top half of the gearcase case. Slide the top case over the shaft and evenly tighten the bolts. Reinstall the clutch to the gearcase shaft and install into the washer. I found that the motor bearings needed to be lubed, so I used white lithium grease in an aerosol can. Reinstall motor and don’t forget to put the electrical plug back into the motor and the wires that go to the capacitor and pump h
Suggestion: now is a good time to remove and clean the old soap and junk from drain holes in the top agitator and any junk that may be under the lower agitator.
Lay the washer on its right side. You will now have access to the motor, pump, hoses clutch and gearcase. Place a couple of 2X4X(5?) blocks under the tub to support it. Remove the electrical connector from the motor (this is clipped into place) and the two wires that go to the capacitor on the motor.(TIP: don’t put your finger across these terminals, SHOCK HAZARD) Remove the hose clamps and hoses, the two screws (5/16”) on each strap that holds the motor in place, you may have to use a screw driver to pop the straps off the motor. Remove the motor and pump by pushing the tub to the left and move the motor and pump to the right to clear the coupling. If you have not replaced the drive coupling, now would be a good time to order and replace. With the motor out of the way, remove the three (½”) bolts holding the gearcase to the chassis and pull to remove gearcase and shaft. If you are only replacing the drive shaft seal, you do not need to open the gearcase case. Stand the gearcase so the input shaft is facing up, or what fluid is left in the gearcase will come out. One question I see a lot is how do you remove the seal. One, buy a real expensive tool that you will only use once, or take a screwdriver with about a ¼” blade, stick it between the shaft and the seal, gently leverage the seal out while going around the shaft. After the seal is removed, oil can be added thru the seal hole. Understand that different oils are designed for different applications. That said, I used 90 weight gear oil from the local auto parts store, you can add it thru the seal hole. To install the seal, lightly tape it into the seal cavity, then use a socket that is close to the diameter of the seal and gently drive it in.
If you have to replace the top case seal, it will require you to take the gearcase apart. The advantage of this is, if you have an older washer, you can clean out the contaminated oil and sludge and check for wear on the parts, and replace as needed from PartSelect. Here’s a suggestion: if you have a digital camera, take pictures, this will really help when you put things back together.
Now look at the diagram that is provide by PartSelect, remove the clutch, remove the bolts on the top cover, try to keep it level or you may have a mess on your hands. Lift the cover up over the shaft. I found the top case seal very stubborn to remove. Using a small screwdriver, get between the case and the seal and gently pry it out. Replace the seal, again, by using a socket and gently taping into place. There is also a seal at the top of the drive gear that you may want to replace to keep the oil from going up into the clutch. Now its time to clean all of the years of gunk out of the case and gears. When you are ready, fill the bottom half of the gearcase with oil, about half a quart. To seal the case, I used a ultra blue silicone gasket sealer in a tube from my local auto parts store or sealant can be purchased from PartSelect. I used it on the top half of the gearcase case. Slide the top case over the shaft and evenly tighten the bolts. Reinstall the clutch to the gearcase shaft and install into the washer. I found that the motor bearings needed to be lubed, so I used white lithium grease in an aerosol can. Reinstall motor and don’t forget to put the electrical plug back into the motor and the wires that go to the capacitor and pump h
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defective switch
130 of 143 people
found this instruction helpful.
-
Vincent from Pipersville, PA
- Really Easy
- Less than 15 mins
-
Screw drivers
unplug dryer
pull off switch knob
remove two screws at corners of control unit
pull unit toward you to remove
flip over and remove panel
unscrew switch then twist switch to remove from face on control unit
holding new switch next to old, remove wires from old switch and insert onto new switch
place new ... Read more switch on control unit face and twist into position
Install screws
replace panel, flip back over
position control unit and slide back to lock in place
screw in corners
replace switch knob
plug in dryer
test switch
pull off switch knob
remove two screws at corners of control unit
pull unit toward you to remove
flip over and remove panel
unscrew switch then twist switch to remove from face on control unit
holding new switch next to old, remove wires from old switch and insert onto new switch
place new ... Read more switch on control unit face and twist into position
Install screws
replace panel, flip back over
position control unit and slide back to lock in place
screw in corners
replace switch knob
plug in dryer
test switch
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