11027172601 Kenmore Washer - Instructions

Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.

Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!

Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.

Followed the video. Removed the case and holder clips (not really needed) and replaced the springs. It did nothing to stop the problem and there are no more fixes.

Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.

Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.

Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.

Disconneted hoses,unplugged.removed drain hose.Turned unit on its side.Unsnapped retainers,tryed to to pull off with just my hands,that didn't work.Used a pry bar to pop off.The end of the shaft was rusted out.I took a dremel with wire brush and cleaned up the end.Then the pump njust slid on.I took it off again and applied some anti-sieze on the end of shaft.then put pump back on.Snapped the retainers and put hoses back on.It was easy.When I first looked up washer parts,I found this other site and the price ws doulbe.Then I found you guys ,1/2 the cost and it was here in 2 days.Thank You Parts select.

We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)

Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.

removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.

Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished

Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!

Removed cabinet found tub spring had worn thru rear frame, spring was also almost worn thru. Checked suspension springs very very worn at mounting points.
Ordered needed parts. All in Stock. First bracket came the next day took 5 days to get the rest 1 part at a time.
Forgot to order suspension spring clips, order them next day shipping came the next day .
Just because parts are in stock doesn't mean you will receive in a timely fashion if you need parts better order next day freight.
Videos, parts diagrams and instruction are great, regular freight is not good

First used wet vac to get water out. Unplug electrical cord. Shut off water and unhook lines. Unhook drain tube. Flip over on side. Take belt cover off. two screws.
Took photos of parts removing just for re- install. Ordered parts from part select.com. Came in Two days. The dealer was on 12 days I gave up on them. I removed actuator two easy screws and pulled off electrical connection no tool needed. Then removed pump three longer screws Than other part. Make sure to label them in a ziplock baggie. Plus I removed hose clamp with pliers slide Back on hose and pull hose off. Then remove electrical connection on pump. If it makes you feel better label each with masking tape so I know where each connection goes. Then replace pump first with new one. Make sure you push it in hard then the screws. Don’t over tighten. Plastic parts break. Hook back up hose slide clamp back over fitting end with pliers. Hook up wire connector. Next hook up actuator. Two screws wire connector and your done. Put belt guard back on. Socks can get caught under washer get in belt and cause major issue. Then you need to reconnect water lines. Make sure hot goes to hot. Cold to cold. Drain hose hook back up. Plug in power cord. Now the fun part. Run a diagnostic and then calibration. See you tube videos it’s like 3 clicks to left then two to right with selector knob. Write down the exact amount of clicks and steps. It works. Be sure to turn knob 4 times to left to clear it like a combination lock. Don’t let the noises scare you it makes all
Kinds of sounds while calibration goes on.