11027172601 Kenmore Washer - Instructions

I watched the online video and followed the instructions,The only problem I had was getting the pump off the drive shaft it had rust built up,but it worked fine and was shipped as promised

Disconnect washer from all connections and slide away from the wall far enough to give clearance where you can tilt the washer and lay on it's back. Remove old pump and replace with new pump, then reconnect washer to wall connections.

Pulled the machine away from the wall about 18 inches. Tip the washer back until resting stably against the wall. Used plies to remove two spring hose clamps. Use the screw driver to remove spring clips. Pulled old pump off and placed new pump on. Replace spring clips and hoses with clamps, and lowered the washer. Done!

Very old washing machine began to make a horrible noise and agitator would attempt to agitate during spin cycle. Eventually determined that the problem was in the transmission. The way the transmission works is that when the motor runs in one direction a metal fork pushes on a cam mechanism and lifts a spring loaded gear on the agitator shaft from the gears that make it move, putting it in neutral so that it can spin freely with the basket in the spin cycle. When the motor runs the other way the same fork pulls on the cam and drops the gear down so that it engages with the agitator mechanism. The problem was that the plastic cam pieces on the base of the shaft had worn down to the point where they where not fully lifting the gear clear and it was partially engaging with the drive mechanism. Repair was relatively straight forward except the YouTube video that I was using showed the parts on upside down. All the other transmission parts are labeled with TOP on one side but oddly the cam pieces are not marked. For reference the U shaped protrusion on the cam parts goes on the top of the assembly, not the bottom. All in all it took me about 12 hours to do this fix, but at least 10 of that was simply trying to figure out how the mechanism worked and tracking down the problem. Be sure to refill the transmission case and use some RTV sealant to seal the cover back on when you are done, just like you would for an oil pan on an engine.

replaced water pump

I was very happy the part arrived very fast and just what we needed, and service was super.. We took the old pump off slipped the new one into the slot and hooked the clips back on it and tighted it up and plug the washer back in and filled with water and it drained... We started doing laundry right away, and so far so good... Tired to leave a review but it won't let us into the site, but we would use the same company to order from again, thank you so much...

The repair video was great. I decided not to remove the outer cover as there is room to get to the pump if the washer is tipped back. The pump was easy to fix with the exception of the root cause of the failure. There was water getting to the pump shaft and over time it rusted and expanded in the pump housing causing it to split and leak. Once the old pump was removed, a file was needed to reshape the drive shaft to allow the new pump to be installed. Not bad on a 16 year old washer!

It was really easy, just follow the video. The washer machine sounds like new now.