110271 Kenmore Washer - Instructions
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broken pump and burned out motor
39 of 53 people
found this instruction helpful.
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Anthony from Webster, NY
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Socket set
The repair itself was very simply, probably largely due to the design of the machine which made getting to, and replacing the two faulty parts a cinch. Just unscrew the two screws on the motor brackets which hold the motor down, and remove the brackets. Then remove the two smaller brackets which hold the pump to the motor. Then remove the
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two clamps and hoses from the pump. Lastly disconnect the power supply from the motor and the pump and motor will then come out as one unit. Simply reverse the process when reinstalling the new pump and motor. I used a bit of oil to lubricate the new motor shaft but I am sure it probably isn't necessary. The job should take no more than half an hour tops.
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lid switch plastic screw holes fatigued and broke - switch then did not close
35 of 44 people
found this instruction helpful.
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Anthony from La Jolla, CA
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
This is a machine I bought from Costco in 2001 - it has been very reliable and this was its first repair.
Getting the top off this washer requires a lot of disassembly. However, if you push the drum down on the right hand side of the machine, you can easily reach under the lid and remove the old switch. Mine had broken loose from its ... Read more plastic mounts, so the lid plunger no longer activated it. Save the two screws that go through the washer top to secure the new switch.
I unplugged the electricity, reached under the top and pulled the old switch out. Its cables are enclosed in a stiff plastic hose with a slit down its length so you can pull the wires through the slit. You need to pull out around 6 inches of the wires. I then cut the wires to remove the old switch and next cut the wires on the new switch to the same length as the ones removed. Stagger the cuts about 1 inch so that the two joints will not be on top of each other. I stripped each end of the two wires, slipped shrink-wrap tubing (from radio shack) on to the new switch wires, then soldered the new switch wires to the existing wires back to the control center. I then slipped the shrink wrap over the soldered joints and shrank it with a match. Feed the joined wires back into the plastic tube and feed the switch under the washing machine rim. It takes a little maneuvering to get the switch aligned with the two screw holes in the top. Be sure the switch is pushed up into the lip opposite the screw holes - push the back end of the switch up into the lip before trying to align the front end of the switch with the screw holes. Align the screw holes with the switch holes, install the two screws and check that you hear the slight click of the microswitch if you push down a pencil into the interlock slot before you tighten everything up. Plug in the electricity and off you go!
Getting the top off this washer requires a lot of disassembly. However, if you push the drum down on the right hand side of the machine, you can easily reach under the lid and remove the old switch. Mine had broken loose from its ... Read more plastic mounts, so the lid plunger no longer activated it. Save the two screws that go through the washer top to secure the new switch.
I unplugged the electricity, reached under the top and pulled the old switch out. Its cables are enclosed in a stiff plastic hose with a slit down its length so you can pull the wires through the slit. You need to pull out around 6 inches of the wires. I then cut the wires to remove the old switch and next cut the wires on the new switch to the same length as the ones removed. Stagger the cuts about 1 inch so that the two joints will not be on top of each other. I stripped each end of the two wires, slipped shrink-wrap tubing (from radio shack) on to the new switch wires, then soldered the new switch wires to the existing wires back to the control center. I then slipped the shrink wrap over the soldered joints and shrank it with a match. Feed the joined wires back into the plastic tube and feed the switch under the washing machine rim. It takes a little maneuvering to get the switch aligned with the two screw holes in the top. Be sure the switch is pushed up into the lip opposite the screw holes - push the back end of the switch up into the lip before trying to align the front end of the switch with the screw holes. Align the screw holes with the switch holes, install the two screws and check that you hear the slight click of the microswitch if you push down a pencil into the interlock slot before you tighten everything up. Plug in the electricity and off you go!
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Excessive tub wobble, tubs leaning forward of normal
31 of 33 people
found this instruction helpful.
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David from GLEN BURNIE, MD
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
Washer is 29 years old. Found that tub spring hooks into a simple (non-reinforced) hole in the base frame, and it had worn the hole through through the edge of the frame (key hole style). Due to age and low cost of parts, ordered all suspension springs, brackets, & pads. Once they arrived, took the tubs out (first time for that), found
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that the suspension pads looked fine, but the wear pads showed a lot of wear and the front one was snapped in the middle, perhaps an after effect of the spring failure. From my lack of attention, initially tried to get front pad into the wrong set of holes, a bad fit; corrected. Simply drilled a near-by hole in the base frame for the tub spring.
While the tubs were out, took them outside and scrubbed them clean. Also cleaned agitator parts using bottle brushes. Followed the PartSelect videos and owner comments for procedures, methods. Found that some miss some important info, but if you watch others you can combine the info to find what you need re disassembly/assembly.
At one point while attempting to remove the outer tub, did not realize that the screw that holds the rear spring bracket to the tub also holds the tub to the suspension plate.
Took me most of a day for the whole process, and I ended up with pulled/spasmic muscles from all the bending over, mostly from cleaning parts I think. Very helpful to have the parts breakout drawings, videos, others' experience.
While the tubs were out, took them outside and scrubbed them clean. Also cleaned agitator parts using bottle brushes. Followed the PartSelect videos and owner comments for procedures, methods. Found that some miss some important info, but if you watch others you can combine the info to find what you need re disassembly/assembly.
At one point while attempting to remove the outer tub, did not realize that the screw that holds the rear spring bracket to the tub also holds the tub to the suspension plate.
Took me most of a day for the whole process, and I ended up with pulled/spasmic muscles from all the bending over, mostly from cleaning parts I think. Very helpful to have the parts breakout drawings, videos, others' experience.
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unbalanced load...knocking sound.
32 of 37 people
found this instruction helpful.
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Edward from Easthampton, MA
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, sc
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rew). Reassembled washer then ran wash for a cycle. Successful fix.
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Found cracked brake shoe
33 of 41 people
found this instruction helpful.
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Michael from Trafalgar, IN
- A Bit Difficult
- 1- 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, the
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n used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.
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cracked water pump from change
30 of 33 people
found this instruction helpful.
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Kevin from Mount Gilead, OH
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
first flipped washeron its front, took water pump off, put new water pump on and flipped it back upright.
then took basket out of washer to get remaining change out of washer. fairly simple the third time it has to be done,
I also put two short screws into the suction screen of the pump so that no change can reach the pump anym ... Read more ore
then took basket out of washer to get remaining change out of washer. fairly simple the third time it has to be done,
I also put two short screws into the suction screen of the pump so that no change can reach the pump anym ... Read more ore
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Agitator was damaged from apparent overload
40 of 66 people
found this instruction helpful.
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Roy from Salisbury, NC
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
With the PartSelect website instructions, I was able to take the agitator apart easily, diagnose the problem and select the replacement parts to effect the repair. The only issue I faced was the shipment damage to the repair parts, but the service department with PartSelect responded quickly and fairly to correct the damage. I have never
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seen a website like PartSelect.com that trains you in making the repairs, provides you with the required parts and then stands by to resolve any issues you face; I was awed by how confident that it made me feel throughout the process.
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Agitator loose spinning
27 of 28 people
found this instruction helpful.
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Matthew from AUSTIN, TX
- Easy
- 30 - 60 mins
-
Socket set
Three of the four agitator cogs had broken. The agitator was able to spin freely both clockwise encounter clockwise which it should not be doing. I replaced the cogs as well as a couple additional parts just to be sure but the cogs were the important one. Very easy.
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Control panel
31 of 41 people
found this instruction helpful.
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Richard from Cartersville, GA
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
Google seach and search on Parts Select. Easy repair
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Severe water leak
27 of 29 people
found this instruction helpful.
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Noel from Pollock, ID
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamp ... Read more s.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamp ... Read more s.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
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Lid would not register closed washer would not spin
30 of 38 people
found this instruction helpful.
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william from HOLLEY, NY
- Really Easy
- 30 - 60 mins
-
Pliers, Screw drivers
Remove top of washer 5min R&R cable 20 min total time 25 min.
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Water drain pump leaks
28 of 34 people
found this instruction helpful.
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Kevin from Scribner, NE
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
This is the second time that I had to replace this pump. The plastic pumps do not handle pocket change very well.Unplug machine,disconnect water lines and discharge flex hose.Tip machine over to front side to gain access to pump.Remove back panel of washer(8 screws). Remove the three screws and hose clamps.Unplug power to pump. Look for c
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oins in pump and in bottom of washer tub.Remove coins if you can.Install new pump and replace back panel.Tip machine back up right.To make sure that I had removed all coins I had to remove stainless steel tub.Use putty knife to release clips that hold the top of washer.These are about 6" in from both sides of front .Push in and lift top away and back.Remove plastic around out side of basket.It just snaps off. Pry off center cap in bottom of basket. Remove nut with socket wrench.It might be pretty snug.Lift out basket. This might be snug also but it will come out.Now you have access to whatever may be entering your pump. I found a quarter and a penny . Remove plastic cover at bottom of tub (2 screws). This is where I found the penny.Good time to clean washer is now. Mine was really scuzzy.Put everything back together and you are good to go.Make sure to check pockets for that loose change,so you don't have to do this a second time.
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washer moving 3 ft during the spin cycle sounding like elephants running through the house
29 of 37 people
found this instruction helpful.
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Annie from Haines, OR
- A Bit Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Removed back panel to remove tub from shell. Unscrewed the brackets holding the springs. Used screw driver to pop out pads with hammer onto screw driver. Cleaned out tub and put grease on springs where they attach to bracket. Replaced panel and ran machine to find a leak. Took machine apart again to find the knocking of the tub again
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st the back panel caused a whole in the plastic tub. Silicon and mechanical tape. Washer works fine for now.
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COLD WATER WOULD NOT SHUT OFF
26 of 29 people
found this instruction helpful.
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Robert L from Pleasanton, CA
- Very Easy
- Less than 15 mins
-
Socket set
Turned off cold water , in plugged the washer, disconnected the HOT and COLD supply to the washer. Removed the screws holding the panel to the upper galf of the back of the washer, in plugged the cold water solenoid valve, removed the two screws holding the cold water valve in place pulled up on the valve to remove it, incereted the new
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valve in it's place, replaced the hold down screws replaced the electrical plugs, replaced the upprr aluminum covering the top half or the back of the washer, reconnected the water supply lines and turned the water on. check for leaks. Wife said it worked like new.
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Agitator directional cogs worn out
26 of 30 people
found this instruction helpful.
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Do n from LAWTON, OK
- Really Easy
- 15 - 30 mins
-
Socket set
Removed bolt holding top of agitator, removed top of agitator. Replaced parts. Reinstalled agitator. An old machine now works like a new model.
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