11021392010 Kenmore Washer - Instructions

Replaced the suspension rods

The video posted on this site will walk you right through the repair. Great service. Thanks!

This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.

Took the Cover off and installed belt.

The part we needed wasn’t pictured — nor the quantity identified. There are 4 absorbers required for full replacement. I received one absorber — 3 1/2 inches X 1 1/2 inch wide X 1/8 inch thick. Including shipping, the cost was $53.00!! Outrageous! A 10 foot roll of the same thing can be bought online for less than $20.00.

By the way, it didn’t solve the problem.

Paul

After changing the cogs, inner-auger clutch assembly, retaining bolt and drive belt, the washer will still not agitate. Any suggestions??

Replacing the part was fairly easy. However it did not resolve the problem. The spin cycle did not activate,leaving my washer full of water. We ordered another Maytag Washer. Hopefully this one doesn't break down for a long time.

Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.

chage out part and washer still shake

I was sent the wrong part , when I questioned them said they did not have it so was directed to Whirlpool and they are making it and I might get it in May

Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.

Figuring out how to take the lid off was the hard part. Took out the old and replaced with new and put lid back on and rehooked up.

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

At first I had to position the washer so I could get access.. after having it positioned, I figured it out. Getting the clamp fastened, I was done.

I taught I might have to replace the whole machine. Then I realize we had power but the latch and lock assembly wasn't locking for the machine to lock and start to wash. Unplug the washer, took the top off of washer, unscrew two bolts from latch assembly, replace latch assembly and two bolts. then unscrew two bolts from lock and replace it. Machine works great now.