110211 Kenmore Washer - Instructions

Three of the four agitator cogs had broken. The agitator was able to spin freely both clockwise encounter clockwise which it should not be doing. I replaced the cogs as well as a couple additional parts just to be sure but the cogs were the important one. Very easy.

FOLLOWED VIDEO INSTRUCTIONS, UNPLUGGED AND REMOVED WATER LINES AND DRAIN, REMOVED HARNESS COVER PLATE. MOUNT SCREWS AND TOP, UNHOOKED SUSPENSION RODS(FOUND THEY HAD LEFT OUT TOP SPRINGS FROM TUB TO SUSPENSION RODS WHEN MANUFACTURED) PUT TOP BACK ON WITH ONE SCREW, PUT ON SIDE, REMOVED AND REPLACED SUSPENSION RODS, HOOKED THEM TO SIDE CAB ... Read more INET, SAT UNIT BACK UP, INSTALLED NEW PLASTIC CUPS AND TOP SPRINGS(HAVE TO ORDER SEPERATE) INSTALLED RODS IN LOCKING CAPS, PUT TOP BACK ON, PUT HARNESS COVER PLATE AND MOUNTING SCREWS IN, HOOKED UP TO WATER, AND DRAIN, LEVELED UNIT, PLUGGED IN AND WASHED CLOTHES, NO PROBLEMS, WORKS GREAT.

Remove top of washer 5min R&R cable 20 min total time 25 min.

Removed bolt holding top of agitator, removed top of agitator. Replaced parts. Reinstalled agitator. An old machine now works like a new model.

Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was r ... Read more eally happy so me. It can be done by anybody but first go on the internet to get a idea.

This was a learning experience but it appears to have worked out in the end. Our 3 1/2 year old washer was not agitating much and I attributed that to a loose bolt. I would tighten the bolt and it would work ok for a load or two and then stop agitating. I would find that the bolt was loose again. I took a number of steps to try to get ... Read more the bolt to stay on tight - threadlock, a new bolt, more threadlock, and applying progressively more force on the bolt, with no better results. Yet the repair guys on you tube were saying the bolt only needs to be snug, not super tight - something was amiss. I even went so far as to secure the basket with a rope so I could use two hands on the socket wrench (please don't do this). But when I tried the washer again there was no agitation at all! I observed the agitation output in manual test mode and the bolt was turning in lock step with the shaft but the agitator wasn't turning at all. That's when I suspected that the problem was actually a worn lower agitator. Trouble was that now I couldn't seem to get the bolt off. Turning the wrench caused the shaft itself to rotate so I couldn't loosen the bolt from the shaft. I thought I broke the washer. Then I considered that maybe the shaft was rotating because the washer was in an agitation mode when I turned it off. I went back into manual test mode, made the washer spin, then turned it off. Fortunately, this worked. The shaft was again stationary and, albeit with great difficulty, I got the bolt off.

I removed the agitator, and as a pro would have figured out long before, the ridges inside the top of the lower agitator were almost completely worn down. I realized then that the contact between these ridges and the splines on the shaft is what is supposed to cause the lower agitator to move with the shaft. The purpose of the bolt is just to keep the agitator in the correct position and from coming off the shaft. I had been trying to compensate for the worn agitator ridges by over-tightening the bolt, creating some contact at the top of the shaft. This would work for a little while, then the agitator would start slipping, and the slipping agitator was acting just like a wrench loosening the bolt (until my stupid rope trick, that is.)

So I ordered a new agitator (only the lower agitator was bad, but the price of an entire agitator isn't a lot more than just the lower part and I was reading that the upper agitator parts will wear over time) and another new bolt (because my repeated attempts to over-tighten the first one I ordered had split the rubber gasket apart and worn the bolt head).

The new agitator fit snugly on the splines of the shaft so I sensed no need to use excessive force on the bolt. Just an easy one-handed snug tightening with the socket wrench, using the other hand to hold the lower agitator. The washer is now working again.

Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined co ... Read more rrectly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.

I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you ... Read more can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks

Rotate the broken piece counter clockwise in the socket in the lid to release it. Install the new one in a clockwise rotation.

Remove small screws on back of top on both sides, slide top forward. No need to remove water hoses. Lift top up to expose switch safety mechanism (black plastic) on front underside of top. Undo screws holding switch mechanism. remove plate cover from back of top and unplug wiring harness. Thread new wireing harness and plug through hole ... Read more in top and plug in to plug receptor.

popped thecap off removed the bolt, pulled agitator off replaced cogs(dogs) then put back together. works like new.whole time took about 10-15 min. saved my self 150.00 by not hireing repair man.

Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remo ... Read more ve black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...

Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you

I followed the online video, removed the old part and replaced it with the new part. My washer is working perfectly. It took about an hour to reset.