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Hurchell
January 9, 2019
I seem to have a part missing. The brown cord that plugs into the wall one side doesn't connect to anything.
Hello Hurchell, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Juanita
May 25, 2022
GE frig went out during power outage & short out repeatly after coming on when power came back. It stays on for a few minutes before shorting out.
For model number GSH25JSTASS
Hello Juanita, Thank you for the question. A Power Outage can cause a surge that can damage the Main Control Board. This electronic board controls the temperature and defrost functions of the unit and powers it on. This control board is located on the back of the refrigerator If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Marvin
November 19, 2018
Fridge is not receiving power. I went to work and came home to see no lights where on. I check the following things in this order: First the outlet, second the breaker, third the prongs. I have yet to open the bottom of the fridge to look at the compressor or other electrical mechanics because i struggled to find the part number. Pls advise on potential problems. Thank you
Hello Marvin, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Assad Madadifar
February 3, 2023
when power goes out and come back later front door panel it not coming bake
and the refrigerator is not getting on when i connect power from the back panel start working . please let me know the problem thank you
For model number gsh25jsdbss
Hello Assad, Thank you for your inquiry. This can be caused by a power surge tripping the control boards when the power comes back on. Usually powering down the appliances for 5-10 minutes will reset the control boards and should allow the appliances to work properly. If you haven't already done so, you may want to look into a surge protector for your appliances. We hope this helps.
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Kim
February 1, 2020
Hi, I need to replace the power cord of my refrigerator, do you have it ?
For model number GSH22JSTASS
Hi Kim. Yes the power cord is linked below. Thank you for your question and good luck with your repair.
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RANDALL
September 27, 2021
Where does the wires connect from the power cord. I have one wire that is not connected to anything and don't see where it goes
For model number HTH17CBC2RWW
Hello Randall, thank you for your question. The green ground wire needs to be attached to the refrigerator cabinet frame by any way possible, to maintain a proper and safe electrical flow and circuit through the refrigerator. (Just secure it to a metal surface) We hope this helps.
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David
December 11, 2021
Need a longer electrical cord for my refrigerator as the plug is a bit further than other location. suggestions.
For model number DSHF6VGBCCWW
Hello David, Thank you for the question. The Power Cord listed for this model is approximately 4' in Length, PartSelect Number PS759476. We strongly recommend you contact the manufacturer, as they would have this information in their system. Ask them for the part number you require and contact back to see if it is something we carry. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS759476
Manufacturer Part Number: WR23X10300
