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Joze
June 10, 2019
When I turned on the cleaning for the lower oven, the display flashed with a popping sound. The loc is flashing, but I cannot do anything with the panel, it is like it died. I cannot push any buttons, nothing happens. What do I need to order to replace the display? Number 960?I have looked on-line for suggestions, but without the panel, there is nothing I can do. please let me know what I need to fix this.
For model number CGS990SET1SS
Hello Joze, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS6883565. Thank you for your inquiry, good luck with this repair!
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Elizabeth
August 2, 2021
My oven both the convection and the conventional ovens are not heating up. You enter the temperature you would like and it doesn't heat up simply displays 100 degrees. The repairman came and said it is the motherboard. Could it possibly be that or something else? Also do you sell that part and how easy is it to replace?
For model number CGS990SET3SS
Hello Elizabeth, Thank you for contacting us. We have researched the model you have provided and have found
the part you are looking for is Oven Control PartSelect Number PS8754525 which is used for both the Convection and Conventional ovens. You can find price and availabilty on the webite for the most current information.
I am having the same issue of not being able to use my touchscreen. It seems as if the buttons don’t respond to touch at all except for the clear button which beeps. I was just wondering the level of difficulty of replacing this part? I’ve had to change the igniter twice and the oven thermostat recently.
For model number CGS990SET5SS
Hi Steven, thank you for your inquiry. The glass and touch board assembly, part number PS6883565, is not difficult to replace. You can replace it yourself. First, remove all the knobs from the panel and the knob's dial skirt screws. After that, remove the manifold panel screws and remove it. Then you can replace the glass & touch board assembly. Glad to be of help!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS6883565
Manufacturer Part Number: WB27K10369
