Part Location Diagram of WH02X10383 GE Tub Seal
See part 311 in the diagram
Replacing your General Electric Washer Tub Seal
( Grid squares measure 1x1 inch )
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Tub Seal

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PartSelect Number PS4704237
Manufacturer Part Number WH02X10383
Manufactured by GE
Product Description

Tub Seal Specifications

The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft. This seal is difficult to replace and should probably be installed by a qualified technician.
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Part Videos

Replacing your General Electric Washer Tub Seal

Replacing your General Electric Washer Tub Seal
Troubleshooting
This part fixes the following symptoms:
Leaking | Marks left on clothes
This part works with the following products:
Washer.
This part works with the following products:
General Electric, Hotpoint.
Part# WH02X10383 replaces these:
AP5645738, WH02X10032, WH02X1196, WH2X10032, WH2X1196
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 2.1 / 5.0, 33 reviews. What's this?
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Tub seal leaked, rusted the transmission bearing which locked up
I followed the instructions in the GE Consumer Service Training Technician Manual Pub. No. 31-10008.

I also power washed the basket and tub before reassembly.

The tub seal comes with the transmission and brake assembly so it's not necessary to order another seal.

The agitator coupling kit contains a redesigned coupler and longer screw with new o-ring.

I bought the hub nut, split ring, tub bearing, agitator coupling kit and washer hub because these are all the parts that go on the transmission shaft. I felt it was best to spend a few dollars more to replace every part involved with the spin and agitation of the washer.

I used the channel lock and a hammer with a shortened handle to remove and replace the hub nut. Use caution as the nut is aluminum.

The entire job took 5 hours.
Other Parts Used:
Split Ring Agitator Coupling Kit Transmission and Brake Assembly Hub Washer Tub Bearing Washer Hub Nut
  • Wayne from Saint Augustine, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
210 of 248 people found this instruction helpful.
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The Hub Under the Spinner basket broken/ Deteriorated
Removed front cover, Control panel, top Cover, slasher unit, all very smiple stuff. the hub was broken and the spinner basket came right out. One half Hub attached to Spinner, Other half attached to Hub drive shaft. removing the Hub nut was the hard part. tried impack & socket, No luck. in removal. Had to usr Hammer & Chisel and bust Old Alum. Nut off. Clean up and replace parts. OK. Had to remove water pump and clear debree that went in pump when spinner Hub broke off . the spinner also bursted a crack in the outer poly tube when it cam apart.. Sanded the dmage area and Patched with a good coat of JB Weld. machine is working Like new. The parts all worked Great. the break down Chart was a great Help to get the right parts needed. Thanks
Other Parts Used:
Inner Tub Base Hub Hub Washer Tub Bearing Washer Split Ring Hub Nut
  • Joe from Lucedale, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
113 of 134 people found this instruction helpful.
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Water leakage from the bottom of the tub through the shaft seal
Thanks to comments already summited to Partselect I was prepareed for the worst. Once I figured out that you remove the agitator assembly with a swift jerk I was able to access the lower portion of the tub. As others have found out the aluminum nut holding the inner tub can not be removed without a hammer and chisel. Once you get past that things go well. What is left is cleaning the components and re-assembling.
Other Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut
  • Dave from Willcox, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
32 of 38 people found this instruction helpful.
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Grind noise becoming worse
Used the repair instruction paper behind the washer control panel and used the online parts diagram. Also the online responces from other customer repairs gave me the idea to take a small pipe wrench (with a sock over the bottom of handle) and tap it with a 10 lb sledge hammer to remove the alumium hub nut. *** It is a backwards threaded nut **** I did not know I was going the wrong way until I looked at the new nut and noticed it's reverse threaded!!! After that it was just taking everything apart and putting it back the way you found it.
Other Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut
  • Eric from Oak Harbor, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
27 of 39 people found this instruction helpful.
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Washer was leaking where the tranmission entered the tub
Based on other research, the location of the leak indicated that the main tub seal needed to be replaced. I took the washer apart before ordering new parts in case I broke other parts in the process and to be sure I could. I ended up having to cut off the Agitator Coupling and really marred up the hub nut. Those were the hardest 2 pieces to remove since they had corroded badly after many years of use. I had to use a pipe wrench and a hammer to remove the hub nut and a hack saw to get the agitator coupling off (air bell).
$68.00 and 2 hours later, the washer no longer leaks.
Other Parts Used:
Split Ring Agitator Coupling Kit Hub Washer Hub Nut Tub Dampening Strap
  • Kevin from Dillon, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
24 of 32 people found this instruction helpful.
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Loud noise, burning smell during spin cycle
The video with Steve is invaluable. I followed the video to replace the tub bearing. Had to jump over to the tub seal video to make sure I got it seated into the outer tub correctly. The tub bearing video skips past the seal part. Be aware that the video cut aways can be a considerable amount of time. Highly recommend a few things: 1) if you think you need to replace one of the things on my parts list (bearing, washer, seal, etc) then just replace everything at once. It's not worth it to try to reuse old nasty parts. All of the parts + 1 11/16 spanner wrench came to around 60 bucks. 2) get the washer out of its confined area and give yourself some room to work on it. I took the time to shuffle it out into my garage and setup a table to spread out the parts and tools. This procedure is a complete washer dismantle job. So take your time and be patient. 3) the aluminum hub nut is a bugger. I had to use penetrating oil and make a couple of small angled cuts with a hacksaw to relieve the tension between the nut and transmission shaft. 4) the main lower tub bearing (bushing) was also a bugger and all gummed up and rusty. Be very careful getting it out. You don't want to ruin the integrity of the outer tub cavity that it goes into. Light taps and patience using the butt end of a hammer and flat blade screwdrivers. From beginning to end, with a few breaks to let the penetrating oil do its thing, it took about four hours. I took my time, reviewed the videos throughout that time, and I've never worked on a washing machine before.
Other Parts Used:
Split Ring Hub Washer Tub Bearing Tub Bearing Washer
  • Gary from QUEEN CREEK, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
23 of 25 people found this instruction helpful.
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Excessive agitator side movement
Bought all of the parts to remedy this. It ended up being the top transmission seal/bearing which is not a replaceable part. I could see the shaft moving side to side. But the parts diagrams are not detailed enough to show that when assembled.

She led a good life.

My new side loader is SO MUCH BETTER AND INSANELY EFFICIENT. I highly recommend making the change if you need a transmission..
Other Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut V-Style Drive Belt
  • Richard from Spring City, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
17 of 22 people found this instruction helpful.
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transmission leaking grease
removed front cover the agitater then cover over large nut then large nut then inner tub then split ring and tub bearing then disconnected the hardware around the outer tub then replaced transmission then put back together in reverse order.
Other Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut V-Style Drive Belt
  • Dennis from Chilhowie, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench set
13 of 18 people found this instruction helpful.
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Water leaking through Tub Seal
First and foremost, the job would have taken 2 hrs instead of 8 hrs. The problem was that no one on the help instructions said that the Hub Nut had a LEFT HAND thread and suggested to just break the nut off. Well, after chiseling off most of the nut I drilled small holes through the nut and removed the nut pieces. However; I learned that I had damaged the transmission seal and had to buy a new transmission $183. Had I known this the job would have taken much less time and at a cost of about $50.
PS: The washer runs great.
Other Parts Used:
Split Ring Agitator Coupling Kit Hub Washer Tub Bearing Washer Hub Nut Tub Dampening Strap
  • Roger from Port Saint Lucie, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
11 of 20 people found this instruction helpful.
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Water leaks on floor in front of machine.
Worse machine ever made. Installed all parts per videos .they helped a lot. Inner tub went on crooked and first wash ruined inner/outer tubs top piece. Took to dump.
Other Parts Used:
Split Ring Hub Washer Tub Bearing Tub Bearing Washer Hub Nut
  • Kenneth from MESA, AZ
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
10 of 14 people found this instruction helpful.
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Questions and Answers

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21 questions answered by our experts.
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Stanley
October 15, 2017
Grease on the cloths
For model number WKSR2100TAWW
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Hi Stanley, Thank you for the question.Normally when your clothes come out with grease marks it is due to the Tub Seal. If the seal needs to be replaced it can let grease from the transmission into the tub of the washer. Hope this helps!

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Bob
May 2, 2018
No question. Just a comment that might help some folks get the agitator out. I had gotten the story about just pulling up and it will pop off. Ha! No amount of effort would get it to budge. On other projects i have found the application of heat to be very helpful in loosening tight components. In this case, i let enough hot water into the tub to achieve a level above the drive block and let it stand 10 or 15 minutes. Drained the water and pulled the agitator off with hardly any effort at all.
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Hi Bob, Thank you for your insight Bob! Have a great day.

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Lamar
November 17, 2017
My tub is leaking water when it is washing clothes
For model number WPRE615OK1WT
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Hi Lamar, Thank you for your inquiry. If your tub is leaking water, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drain hose, the tub seal, the drain hose clip, the pump to tub inlet inlet drain hose, the drain pump, the spilt ring, the tub bearing, the hub washer, the flood gasket, the water inlet valve and the tub bearing. I hope this helps. Thank you and have a great day!

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Bill
February 13, 2018
Replacing tub seal. Video shows agitator just popping up when grabbed from skirt. Mine comes up a short distance (1/4 - 1/2") and then feels like it is blocked by something. Afraid to force it too strongly, the agitator cap came off easily, but don't see any bolt . Appreciate any help.
For model number WDSR2080DAWW
PartSelect logo
Hello Bill, thank you for your question. Sometimes, the agitator can become stuck and you will need to use quite a bit of force to remove it. Other customers have indicated that they had to work the agitator side to side quite a bit as they were pulling up, in order to get it removed. The agitator for you appliance simply pulls up and off the drive block, there is no bolt holding it into place. I hope this helps!

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Bill
February 15, 2018
This is the response i received: "hello bill, thank you for your question. Sometimes, the agitator can become stuck and you will need to use quite a bit of force to remove it. Other customers have indicated that they had to work the agitator side to side quite a bit as they were pulling up, in order to get it removed. The agitator for you appliance simply pulls up and off the drive block, there is no bolt holding it into place. I hope this helps!" i tried pulling with force, but the agitator doesn't seem "stuck or frozen". It comes up slightly: However, it feels like it is hitting something that keeps it from coming up any further.
For model number WDSR2080DAWW
PartSelect logo
Hello Bill, thank you for writing. If the agitator is not budging, and won't come loose by following the previous instructions I would recommend contacting the manufacturer directly for more information. From the model information, schematic information and other stories from customers it seems like it should just pull up. I was able to find a helpful tip from another customer. They indicated they got a length of rope, or strap of some kind that will slide up under the agitator. You will then use leverage to work your way around the agitator and slide it up and off. There is an agitator bell under it that it clips to. This has probably become stuck or seized slightly, which is resulting in the difficulty removing the agitator. Good luck with your repair!

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Richard
April 3, 2018
I have a machine that appears to be leaking down in the area of the tub seal. Is there a recommendation of what parts usually or should be replaced while replacing the seal. I don't want to order the seal only to then find out other parts should have been ordered. Same question for the replacement of a knob dial should i go ahead and order a compression ring, knob and clip?
For model number WPSR3100W0WW
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Hi Richard, Thank you for your question. There are no recommendations for parts you should change at the same time with this part and the same with the knob as well. As long as all of your other parts are in good condition you should be able to reuse them. I hope that helps. Good luck with your repair.

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Brian
April 3, 2018
What size wrench do I need to remove the tub nut
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Hi Brian, Thank you for the question. Here is a link to the video, Steve will list all the tools needed and the size required. Hope this helps! https://www.youtube.com/watch?time_continue=22&v=rwhgUmZ15eY

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Santo
February 6, 2019
Replaced the tub seal and still leaking,ordered another tub seal after install still leaking, Please advise,it's seems to me the seal does not provide a tight seal.The tub seal i used was wh02x10283
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Hello Santo, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

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Joe
February 26, 2020
My washer leaks water when it is not running. What should i be looking for?Thanks
For model number GTWN4950L0WS
PartSelect logo
Hello and thank you for writing. It certainly sounds like it could be a faulty water inlet valve PS2354072 and/or a possible loose or a faulty drain hose PS890597 you should check the part(s) for signs of damage and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.

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Adrian
February 12, 2019
Where is the model # located i can't find it
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Hello Adrian, Thank you for your question. The model number of the washer can be found in one of the following places: inside the door; on back, on top of the removed control panel, or beside the water inlet on the back. Hope this helps!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS4704237
Manufacturer Part Number: WH02X10383
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