Product Description
Drive Coupling Specifications
This glass tray drive coupling, also known as a tray support, is a genuine OEM replacement part. It can help solve the issue of your microwave tray not turning properly. This motor couple connects the motor to the turntable. To replace this part, make sure the microwave is unplugged first. Remove the glass tray, and the existing coupling. Insert the new coupling into the motor shaft.
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Troubleshooting
This part fixes the following symptoms:
Tray won’t turn
This part works with the following products:
Microwave, Microwave Oven Combo.
This part works with the following products:
Whirlpool, Maytag, KitchenAid, Amana.
Part# W10337248 replaces these:
AP5631076
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Katherine S - November 17, 2022
Verified Purchase
Easy repair
An inexpensive fix and received the part same day as ordered. Amazing service. Thank you
JAMES M - August 25, 2020
Verified Purchase
Fast service
I bought a new microwave but part was missing, I received my part before it was delivered. Super fast service!!!
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 5 reviews.
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Rattling noise when turn table was in motion
Unplug any appliance before any work is done. The microwave is a hanging unit under kitchen cabinets. First I removed the turn table, rollers, and connector by lifting them out. Second I removed all the attaching Phillips head screws that hold the bottom cover on. Once removed the cover will hang and give access to the drive motor gear assembly. It's held in place by 2 torques head screws. Remove these, lower the motor, and disconnect the 2 wires that plug onto it. A small pick or similar tool is needed to release the connectors latches. reassemble in reverse.
Other Parts Used:
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Michael from YUMA, AZ
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 20 people
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Turntable Motor burned out
Unplug microwave
Remove bottom of Microwave with phillips screwdriver.
Remove connecting wires to Motor
Remove Motor (2 Screws) with Torx Wrench.
Transfer seal from old motor to new moter
Re-install motor
Connect wires
Reinstall Bottom of microwave
Plug back into outlet
r
Remove bottom of Microwave with phillips screwdriver.
Remove connecting wires to Motor
Remove Motor (2 Screws) with Torx Wrench.
Transfer seal from old motor to new moter
Re-install motor
Connect wires
Reinstall Bottom of microwave
Plug back into outlet
r
Other Parts Used:
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Mark from WEST NYACK, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
3 of 3 people
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Sparks from drive coupling
remove 6 lower screws, removed lower panel,2 screws holding drive motor,lower motor, remove old coupling from inside microwave and replace with new coupling, re install motor,install lower panel and screws.no more sparks
Other Parts Used:
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Tanya from LAS VEGAS, NV
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Plastic piece that spins turntable failed because of prolonged heat, I suppose.
Just opened the door and dropped in new part and viola!
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Bill from CARBON HILL, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The support became distorted and needed to be replaced.
I simply lifted out the glass rotating plate and inserted the new support. How complicated can that be?!!!!!!!!!!!!!!!!!!!!!!!!!!!
Other Parts Used:
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Mary from Wilmington, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
0 of 1 people
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Questions and Answers
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Gerry
December 31, 2023
Turntable wobbles - it looks like the piece that holds the turntable is causing it to sit too high and not level. Any help would be greatly appreciated.
For model number KMHS120ESS
Hello Gerry, thank you for your inquiry. Based on the description that you have provided, we would recommend checking the glass tray support. If it is not faulty, then replace the drive coupling, part number PS3654579, to fix the issue. We hope this solves your problem!
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS3654579
Manufacturer Part Number: W10337248
Manufacturer Part Number: W10337248
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