Average Repair Rating: 3.2 / 5.0, 2 reviews.
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I was getting the F9 E1 error code intermittently then consistently.
Checked drain hose and it was clear without kinks. I shut of the electrical breaker. Verified no power to washer. Removed the lower trim panel. Lowered the adjustable feet to allow me to slide my unit out. Disconnected drain hose from unit. Pulled unit from cabinet. My drain pump is located on the right bottom side when facing the door of the unit. I did not need to lay the unit on its side and have enough power cable to not have to disconnect it while still pulling the unit all the way out of the cabinet. The pump is easily accessed from the right side hidden behind insulation. Disconnected power wire from pump. Pressed down locking latch and turned pump counter clockwise removed then replaced in opposite order. I have run 3 load’s before posting this and as of now my dishwasher is functioning perfectly.
Other Parts Used:
Bruce from MADISON, MS
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
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Replace dishwasher drain pump
Relatively simple. Unhook electrical, water supply, and hose from drain air gap. Unscrew two screws that hold in the dishwasher and pull it out slowly making sure you do not damage the insulation.
Have a couple of towels nearby because when you tip the dishwasher on it's side some water will spill out.
Locate the old drain pump, disconnect it. Then pull the lever on the side of the pump and twist it off. Check to see if there are any materials that may be blocking the pump. Also good time to clean out the drain line.
Insert the new pump and put everything back in reverse order. Make sure the dishwasher is level horizontally and vertically.
Other Parts Used:
Whit from Pleasanton, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
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Karl
October 26, 2021
I get error code f9e1 midway through cycle. Pump not draining. I'm able to
drain on rinse cycle after 20 min. cooling. Is this a thermostat issue. Pump seems to work ok. No clogging in drain hose. My 1 year factory warranty expired in April 2021.
For model number mdb8959skz-0
Hello Karl, Thank you for your inquiry. This error code indicates the dishwasher is taking too long to drain. First make sure there's no obstructions caught in where the dishwasher drains into the sink or disposer. You may also want to check for any obstructions inside the drain pump and make sure the drain pump filter is clean. You can test the thermostat with a multimeter to see if it has continuity, although this part is mostly to keep the dishwasher from overheating. Good luck with your repair.
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Marc
November 6, 2023
Hello, i had a tech come out as my dishwasher wouldn't start a new cycle. I figured maybe the drain pump wasn't pumping out all the water from the previous cycle as the dishwasher would run but no water coming in and then stopped making noise and flashed 9 times and beeping. Thoughts?
For model number kdtm404kps
Hello Marc, thank you for your inquiry. We believe your dishwasher is having this problem because of the faulty drain pump, part number PS12741766. Before replacing the pump, make sure the drain filter is cleaned and drain hose is not clogged. We hope this solves your problem.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12741766
Manufacturer Part Number: W11412291
