Part Location Diagram of W11120791 Whirlpool Surface Burner Switch - 240V
See part 4 in the diagram
( Grid squares measure 1x1 inch )
Customer Service Representative

Get in touch, we're here to help!

Monday to Saturday
8am - 9pm EST

customerservice@partselect.ca

Surface Burner Switch - 240V

★★★★★
★★★★★
6 Reviews
$123.06
  In Stock
PartSelect Number PS12347301
Manufacturer Part Number W11120791
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Element will not heat | Will Not Start | Oven is too hot
This part works with the following products:
Range, Cooktop, Wall Oven.
This part works with the following products:
Jenn-Air, Kenmore, Maytag, Whirlpool.
Part# W11120791 replaces these:
AP6278040, 04100359, 04100360, 04100361, 04100426, 04100429, 04100502, 4381772, 5-70199, 570199, 7-3650, 703650, 7403P402-60, W10894483, WP7403P402-60, WP7403P402-60VP, Y04100359, Y04100360, Y04100361, Y04100426 ... Show more , Y04100429, Y04100502 Show less
Back to Top
Customer Reviews
Average Rating:
★★★★★
★★★★★
6 Reviews
4.5
Filter By Rating:
  • 5 Stars
    3
  • 4 Stars
    3
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    0
  • 1
Sort by:
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
  • 1
Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 55 reviews. What's this?
  • 1
  • 2
  • 3
Sort by:
Sorry, we couldn't find any existing installation instruction that matched.
Burner had one temperature--hot, regardless of setting
1. Killed power and removed the regulator's knob, noted the position of the old control.
2. Took off the cover for the center vent and loosened the two screw holding the housing in place--the screws didn't have to come out completely as it is a U-shaped friction hold.
3. Unscrewed the two screws holding the old control switch in place--lifted the housing enough to get at the old switch and carefully pulled it loose--it was a front burner so the control switch was about as far back as it could be but still wasn't that hard to get at.
4. Turned the new switch to orient the wire connectors, then, using a needle-nose pliers, removed each friction connector, one at a time, and fitted them on the new switch (note: one of the wires fitted best if it went under as opposed to around the base of the new switch).
5. Replaced the control back through the housing and screwed it in place, making sure the orientation of the control matched the way it looked originally.
6. Slide the housing back over the two screws and tightened, replace vent.
7. Replaced the knob and turned on the power.

(The above took me about twice as long to write as it did to make the repair and I write professionally but am not a professional electrician.)

Also, I bought a second control switch because, given the age of the unit, I'm sure another one will go. The second one will assure that it won't happen :-).
Other Parts Used:
  • James H from Oxford, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
105 of 119 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
burner swiths two, and radiant element cartridre has been problem in and out for month.
replaced switchs and cartridge, looks like bland new for spending 350 instead of new one for 1500. thank you for the parts i needed it.
Other Parts Used:
Radiant Smoothtop Cartridge Assembly Burner Knob Grease Filter
  • Simon from Federalway, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 1322 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Burner Control not Functioning
Simple Repair!
Turn off Power
Remove four screws under panel.
Remove old burner knob.
Drop Burner Panel from range
Remove 5 wire connectors from old burner control
with pliers
Remove 2 screws that held burner control to range
panel
Install new burner control
Rplace two screws to burner control
Replace 5 wire connectors to new burner control
Replace 4 screw under panel
Replace knob to new burner control
Turn on electricity
Made wife happy!
Other Parts Used:
  • Randall from Mohnton, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
26 of 33 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dual element burner only stays on high
The replacement switch was not exactly as my original and none of the other instructions matched exactly with my unit. So I had to figure it out, but they matched mostly what Micheal from Colliervile wrote. Safety is paramount. Turn off circuit breaker and ensure there is no power to unit with a test light. You don't have to remove the glass top. Open oven door and remove 4 screws at bottom of control panel, then remove two screws on each end while suppoting the panel with one hand. Rest control panel on top of door or hang by wires. Remove two screws to detach switch from panel. I took pictures of the wire placement on old switch and drew a diagram of what color wire went to each terminal. I used the instruction sheet diagram of new switch and marked where each wire color goes. Here is where I put them: DOUBLE BLACK to L1,2; New jumper from P1 to S1; RED to 2: DOUBLE RED to P2; new jumper with small connector from S2 to "element on" indicator lamp (it's longer than and replaces existing jumper); YELLOW to 4a; TAN to 4. The letters in parenthesis on the instruction sheet almost matched up to my old switch so I used them to help with the placement. I didn't have to seperate any compound red wires. Double check wire placement and put it all back together in reverse order.
Other Parts Used:
  • Sherman from Perry, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 21 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
We had no control of tempurature on one of the four burners on the electric range cook top
First step is turn the power to the range off. Then I removed the grate covering the down draft vent in the center of the cook top. Inside the vent opening are two screws that secure a panel that holds the four knobs that control temperature settings. Remove these screws. Slide the panel tward the back of the range while lifting it up. This will allow removal of the panel. Remove the knob from the burner control you are replacing. Under the knob are two screws. Remove the screws and let the controller drop out of the cover panel. Take the new switch and carefully remove the wires from the old controller and place them on the new controller in the same position. When the wires have been connected, put the controller back in the control panes and secure it with the two screws. Replace the panel back into the cook top. Tilt the control panel so the front is low and the back is elevted. Engage the lugs protuding out on each side of the control panel opening. Lower the panel back into the opening and secure it with the two remaining screws. Replace the control knob and you are done. You just saved yourself a $125.00 service call. Total cost for the controller $35.00.
Other Parts Used:
  • Robert from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
16 of 21 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
grill burner repaired
Shut down the power so I would not be surprised, removed the four front screws on panel. lifted burner knob panel to expose screws holding infinite switch and wires, easy replacement.
Even the size of the clips would not let you place them on the wrong prongs. plugged in new brurner and cooking steaks once again. Disapointed in visa's additional "International charge" of $2.83 and then $3.83 to purchase these items, but overall they were great people to deal with.
Other Parts Used:
Toggle Switch - With Push Nuts Grill Element
  • scott from seminole, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
13 of 18 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
fan switch out , burner switch out too
shut off power , remove vent cover, 2 screws to free the switch box , there was enough slack to turn it over , idendtify switches to be replaced , double check you got the right ones , got em , nut driver for the fan switch, torex for the burner switch , test ,put it back together , and clean up , no more than a half hour . order parts on monday , delivered on tuesday afternoon with 3-5 day shipping. thanks guys
Other Parts Used:
Fan Switch - Black
  • Jon from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 19 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Infinite switch malfuctioning and indicator light not working.
I changed out the infinite switch without any problems. The indicator light was another problem. It wasn't the light that was bad, it was the indicator light lens that snaps into the panel. The light then attaches to the lense. The lense broke and the indicator light pulled away with the tension on the wires. Now I have to order replacement lens and will have a spare indicator light.
Other Parts Used:
Lock Indicator Light
  • Rodney from Thibodaux, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 17 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Burner switch was malfunctioning.
1. Removed all four switch knobs (to be replaced with new knobs purchased with the replacement switch.(unnecessary if you are not going to replace all the knobs)
2. Removed the switch plate assembly by removing two sheet metal screws.
3. Inverted plate assembly and removed five wires and then removed two additional screws that secured the faulty switch to the plate assembly.
4. Reconnected the five wires and attached the new switch to the plate assembly.
5. Re-positioned the assembly on the cooktop and secured with the two sheet metal screws.
GAME OVER!
Other Parts Used:
Infinite Switch Knob
  • James L. from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
clock display had died, a burner switch had failed, touch-button panel ribbon cable was failing
Shut off breaker! Important as switch connectors can easily come in contact with range when dropping control panel out of range face. Removed 4 screws underneath control panel & above oven door. Panel drops out easily. Removed end caps (4 small screws). Reinstall end caps on new touch-control panel. Removed screws from old circuit board/clock to instal new circuitboard/clock on new touch-control panel. Attach ribbon cable from touch panel to circuit board (easy connector, lift ends of connector to raise shim-like piece, insert ribbon, push shim-like piece back in). Remove 2 star screws at each switch(x4) shaft on old panel. Reinstall switches on back of control panel, reinsert screws from front to each switch. And extra set of hands is handy to hold panel while positioning switch and driving screws. Return reassembled control panel to position, drive screws in underneath. Turn breaker back on. Done.
Other Parts Used:
Control Panel with Touchpad Electronic Clock Control Board
  • Scott from Hellertown, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 13 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
  • 1
  • 2
  • 3
Questions and Answers

We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.

22 questions answered by our experts.
  • 1
  • 2
  • 3
Sort by:
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Vivian
April 16, 2018
My oven works, but the self cleaning process .Doesn't work. I don't know what part needs to be replaced. I set all the controls as shown in the manual. The door locks and the fans turn on but the oven doesn't heat . The door stays locked, and the fans continue to run, but nothing else happens. I think it may be the temp knob needs replacing. On the back, of the knob it looks like it might be damaged. (pushed in)
For model number S136
PartSelect logo
Hi Vivian, Thank you for your question. There are three parts that you will want to check. The first thing you will want to take a look at are you temperature sensor and your bake element. It does sound like those parts are working in your appliance though. So the only other part that would be the issue would be your electronic control board. I would suggest testing the other two parts just in case. I hope that helps. Good luck with your repair.

3 people found this helpful.

Was this helpful?
Thank you for voting!
Dennis
July 18, 2019
I got a replacement switch W11120791. I need a wiring diagram for this it was made by Whirlpool can you help?
For model number JES9860AAW
PartSelect logo
Hi Dennis, Thank you for your question. There is a wiring diagram listed on our website. Here is a link to it, https://www.partselect.com/ModelSections.aspx?ModelID=262399&ModelNum=JES9860AAW&mfgModelNum=&ManufactureID=1&Selected=53278&Position=6&mfg=Maytag&Type=Range&Mark=6. If you do not find this helpful, you will need to contact Whirlpool. Their telephone number is 1-866-698-2538. I hope this helps. Thank you and have a great day!

2 people found this helpful.

Was this helpful?
Thank you for voting!
Debra
September 4, 2019
Will part # ps12347301 work on my stove
For model number S120
PartSelect logo
Hello Debra, thank you for your question. Yes, this switch, ps12347301, is compatible with your specific model number. Good luck with your repair!

2 people found this helpful.

Was this helpful?
Thank you for voting!
Paul
August 13, 2021
Broil element comes on no matter what you select on touch pad. Oven is always too hot.
For model number SVE47600BC
PartSelect logo
Hi Paul, Thank you for contacting us. If the broil element comes on no matter what function you select, the issue may be with the oven sensor. The oven temperature sensor is the part that monitors the oven temperature and signals the electronic control board to turn the elements on and off. Before removing this part from the oven and testing it with a multimeter for continuity, unplug the oven from the electrical outlet. To test the sensor, you will need to reference your owner’s manual to determine what the correct reading should be for your model, as this varies from model to model. To test it for continuity, use a multimeter on the Rx1 setting and touch the terminals with the probes. This test needs to be done with the sensor at room temperature to produce accurate results. If your test results do not meet the manufacturer’s guidelines, you need a replacement temperature sensor. If the sensor is fine, you will need to check the broil element, the electronic control board and the wiring between the parts to see which one is causing the issue. We hope this helps! If you have any questions, please let us know.

2 people found this helpful.

Was this helpful?
Thank you for voting!
Related Parts:
Paul
September 1, 2021
I replaced the oven sensor in our JennAir stove and the temperature control resumed and cooked to temperature for 2 weeks. Now the broiler element is coming back on again and overcooking our food. Do I replace the control board now?
For model number SVE47600BC
PartSelect logo
Hello Paul, Thank you for the question. This is normally an indication the Electronic Clock Control Board is defective and may need to be replaced. We hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Related Parts:
Nick
December 22, 2019
Good day, it appears that both burner elements on the left side do not heat? I tested the elements themselves for continuity and they seem to be okay. The power coming in to the cooktop is fine. When i test the other side (which has a grill) it shows proper power. The element power however is low (108 v) and inconsistent when i turn the elements on. Is it possible that both switches failed at the same time? Can i swap the cartridge to the other side to see if they in fact still work? Thank you!
For model number Jenn-Air C236W-C
PartSelect logo
Hello Nick and thank you for writing. Yes, it is possible both failed and yes you can swap them. It is the same switch for both sides. We hope this helps. Please contact us anytime.

1 person found this helpful.

Was this helpful?
Thank you for voting!
Ida
October 24, 2022
Does this fit Jenn-Air model JES9860AAB?
For model number Jenn-Air JES9860AAB
PartSelect logo
Hello Ida, thank you for contacting us. Yes, this part is compatible with your model. If you would like assistance placing an order, please contact customer service. Good luck with your repair!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Gerry
November 21, 2019
Left side elements will not heat the surface hot light comes on but elements do not heat
For model number CDE8300
PartSelect logo
Hello Gerry, Thank you for your question. Our sources suggest replacing the surface burner switch under part PS12347301 for your model. Hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Queeny
July 22, 2019
One of the burners malfunctioned (no heat, no light) . I switch out the knob but still can't turn burner on. Would replacing infinite switch cures problem?
For model number C-226
PartSelect logo
Hello Queeny, Thank you for the question. I suggest testing the element and the switch that controls the element with a multi meter to check for continuity. Replace the part that tests to be defective. Hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Michael
May 28, 2023
How do you test the Surface Burner Switch?
For model number SVE47100
PartSelect logo
Hi Michael, thank you for reaching out. To test the surface burner switch, set the multimeter range selection dial to the lowest setting for ohms of resistance. Identify the location of the switch input terminals typically labeled L1 and L2 as well as the output terminals typically labeled P, H1, and H2. Confirm the switch is in the off position. Contact the black meter lead to one of the switch input terminals and the red lead to the corresponding output terminal. If the meter display indicates close to zero ohms of resistance even when the switch is in the off position, the component has shorted. Repeat the test on the other input and output terminals to confirm whether or not a short is present and replace the switch. We hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
  • 1
  • 2
  • 3
Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS12347301
Manufacturer Part Number: W11120791
Brand
Model Number
Description
Kenmore
20133
Range - Kenmore Range/Stove/Oven Model 20133(1988) Parts
Jenn-Air
20135
Range
Kenmore
20213
Range - Kenmore Range/Stove/Oven 20213(1988)
Kenmore
20214
Range - Electric Range
Kenmore
20215
Range - Electric Range
Kenmore
20234
Range - Kenmore Range/Stove/Oven Model 20234(1988) Parts
Jenn-Air
20236
Range
Jenn-Air
20237
Range
Jenn-Air
20239
Range
Kenmore
22304
Range - Kenmore Range/Stove/Oven Model 22304(1988) Parts
Kenmore
22307
Range - Kenmore Range/Stove/Oven Model 22307(1988) Parts
Kenmore
22310
Range - Kenmore Range/Stove/Oven Model 22310(1988) Parts
Kenmore
22313
Range - Kenmore Range/Stove/Oven Model 22313(1988) Parts
Kenmore
22314
Range - Kenmore Range/Stove/Oven Model 22314(1988) Parts
Jenn-Air
22402
Cooktop - Electric
Jenn-Air
22403
Range - Electric
Jenn-Air
22404
Cooktop - Electric
Kenmore
62920236
Range - Kenmore Range/Stove/Oven Model 629.20236 (62920236, 629 20236) Parts
Kenmore
62920237
Range - Kenmore Range/Stove/Oven Model 629.20237 (62920237, 629 20237) Parts
Kenmore
62942765
Cooktop
Kenmore
62942769
Cooktop
Kenmore
62942865
Cooktop
Kenmore
62942869
Cooktop
Kenmore
62946965
Range
Kenmore
62946969
Range
Litton
6294697
Range
Kenmore
62946975
Range
Kenmore
62946979
Range
Magic Chef
8770RB
Cooktop - Electric
Magic Chef
8770RV
Cooktop - Electric
Customer Service Representative

Get in touch, we're here to help!

Monday to Saturday
8am - 9pm EST

Contact Customer Service