Models > WM3170CW > Instructions

WM3170CW (00) LG Washer - Instructions

All Instructions for the WM3170CW
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the pump was bad
the best video was on you tube and showed exactly how to repair my washer. the parts arrived quickly and was a perfect match. thanks for helping me save some moola and making mama happy.
Parts Used:
Washing Machine Drain Pump Pump Casing
  • Charles from SMITHVILLE, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
Parts Used:
Pressure Switch Assembly
  • sherman from BROKEN ARROW, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
Parts Used:
Water Inlet Valve - Hot
  • gerald from wis dells, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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I had a slow leak coming from the factory cold inlet water valve assembly, and removed the top and found it rusted.
I removed the top off the washer, unplugged from the electrical, removed the three hoses and wiring plugs, removed the two screws holding the valve assembly in place, and replaced the part with the new. It was a very simple swap, and I even found a video on YouTube on how to replace it.
Parts Used:
Inlet Valve Assembly
  • Drew from Thomaston, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • Robert from Asheville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Water not draining from tub, error code "OE"
Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!
Parts Used:
Washing Machine Drain Pump
  • Robert from Ogdensburg, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Washer will not drain, bad noise coming from bottom front of washer
unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.
Parts Used:
Washing Machine Drain Pump
  • James from Kingman, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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would not pump the water dry
greate very easy and the parts fit awsome the shiping was fast and easy very satified
Parts Used:
Washing Machine Drain Pump
  • Jinjer from Colorado City, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
Parts Used:
Tub-to-Pump Drain Hose
  • Andrew from San Mateo, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
Parts Used:
Tub-to-Pump Drain Hose
  • Rod from Camano Island, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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the hot and cold inlet valve assemblies were corroded and leaking out of the top
First I turned off the hot and cold water supply and removed the water lines from the back of the machine. I then unscrewed the 2 phillips head screws on the back of the washer for the cover. I slid the cover back and lifted it off the machine. Next, I unscrewed the mounting screws from each inlet valve assemble located on the back of the machine by the hose connections. I used pliers to pull the hose clamps back from the inlet valve, 1 at a time, then reconnected each hose and clamp on the new inlet valve. Once each hose was connected to the new inlet valve, I discarded the old inlet valves. I then re-attached each inlet valve. I placed the cover back on the machine and secured with the 2 screws, re-attached the water supply hoses to the hot and cold side and turned the hot and cold water supply back on. Everything successful, no leaks, and washing laundry again..........leak free!
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Gregory from Collierville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Pool of water under washer after a run
Did the repair entirely from the back.- 4 screws back cover comes off. Once you see the Bellows it is obvious what needs to come off and there are other videos on the net showing this. The main things I did differently were 1) Leaned the washer forward and placed 3 2x4 blocks of wood under each back leg. This allowed me to reach under the washer with one hand, and through the back with the other. You need both hands in there ! 2) Uninstalling is easy with just pliers. But on the way back in, I used a pair of Locking Pliers to keep the circular clamp squeezed as much as possible. That seemed the only way to get the bellows back in. Another option would be to switch to screw on Pipe clamps instead of the spring clamps.
Parts Used:
Tub-to-Pump Drain Hose
  • Daraius from AUSTIN, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
Parts Used:
Washing Machine Drain Pump
  • Patrick from Ronkonkoma, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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leaking inlet valves
removed dryer which was stacked on top of dryer. opened washer top by removing screws from plastic hold down parts on rear. replaced valves with new valves you all sent me. reassembled and restacked dryer on washer
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • George from College Station, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
Parts Used:
Washing Machine Drain Pump
  • Allan from Virginia Beach, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM3170CW
76 - 90 of 117