WM1385HW (ABWEEUS) LG Washer - Instructions

Remove where the water pumps are and remove the one that was damaged easily

WATCHED VIDEO PROVIDED BY PART SELECT, AND FOLLOWED INSTRUCTIONS. VERY SIMPLE REPAIR.

Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

followed video exactly and it worked perfectly

1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.

We have already performed 1/2 dozen loads.

replaced switch as shown in the video...Worked great

Looked at videos on line at Parts Select. Very easy instructions to watch and follow. After unplugging the washer all I had to do was turn off the cold water valve, remove the supply line, two screws to get the lid off, then two screws to remove the valve and disconnected the electric connector tabs. Took pliers to back the three hose clamps off. The best tip was replacing each hose back on the valve one at a time to prevent mix ups. I did everything in reverse after installation. I ran one short cycle to test the leak. Works perfectly!
A tip I saw on You Tube - I have vinyl flooring in my wash room and a repair guy said to spray a light shot of WD 40 under the feet. It doesn’t take much. Man, my washer slid like it was on wheels! I wiped away any excess spray and let it dry under the feet. I’m not sure how this works on other types of floors.

As per instructions.

I followed the video and it was quite simple. There was an extra sheet metal screw at the bottom of the front panel which kept it from coming free of the three tabs. On the two pump wite connectors I made a mental note that the black wires were on top. The repair also fixed the lack of water flow through the degeterent dispenser. I was afraid of putting the tub seal back in place as a pro struggled with it when it was new and under warranty. It really was no problem at all. Take some phone pics along the way boosted my confidence.

With my wife's help( 2 shoukder surgeries ), pulled it forward, unplugged power source, turned Both water supplies off.
Removed two phillip screws from each upper ( plastic) holder.
Bumped top from front( works really well if you can use both arms,and with rubber gloves on for traction, or go to harbor freight purchase a glass suction cup) .
I marked ( with a sharpie) the solenoids/hoses,and wires, ( facing front ,right to left,1,2,3.), removed plugs,loosened clamps and pushed them back,gave each hose a twist,and removed them.
Took two screws 5/16 from the back that hold the valve assembly in out.
Removed old valve assembly, put new in place, reverse procedure for assembly. Once all is hooked up,and water dried, I plugged in,turned water on watched for two cycles( you need not stand over it,if it leaks you will know it) to double check, installed top,and we pushed it back in place.
Very simple to do,these washing machines are so easy to work on.
Now we enjoy a dry laundry room,and you can to.
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Watched video on U-Tube , unplug power cord, turn off water, take top off washing machine, remove water hoses, unscrew parts, remove hoses with pliers, install replacement parts, put all back together. Does not leak any more !

Service guy came
all we thought was problem, was not. Need new maching soon.
But as far as service
Parts/this company
I would definitely use them again
Gal placing order was EXCELLENT
ARRIVED in perfect time.
Couldn’t use parts
Return policy great
Thanks to you all
J murray Az

I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.

It was easy to remove the rubber gasket to get at the door lock. Removing the door lock and replacing was simple enough, but getting the metal ring securing the gasket was cumbersome and challenging. This took most of the time.
However, after replacing the door lock it was obvious that this was not the problem. I had to remove the new part and replace the old one.
For future, it was the pob circuit board that was defective and had to replace it. Apparently this is not an uncommon problem as there are a number of UTube videos about this.This job was more involved and took me over an hour and resolved the issue.