Models > WM1385HW > Instructions

WM1385HW ((ABWEEUS)) LG Washer - Instructions

All Instructions for the WM1385HW
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Would not run
I followed the instructions of your instant repairman. A Phillips screwdriver was the only tool needed. Thank you .
Parts Used:
Door Lock Assembly
  • Gary from CPE GIRARDEAU, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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Water leaking on the floor under the washer.
Unplug the washer! Turn off the HOT water valve. Remove the hot water hose at the connection on the back of the washer. Remove the two Phillips head screws holding the top of the washer. Slide the lid toward the rear until you feel it disengage, then lift it off, setting it aside.
Unplug the electrical connector on top of the hot water valve (just pulls off).using pliers compress the hose clamp, slide it away from the hot water valve and pull the hose off the valve fitting(it will have some water remaining so lift it up and secure it to the brace above the hoses).
Remove the two phillips head screws that hold the valve in place. Pull the valve toward the front of the washer to remove it and compare it to the new valve.
To install the new valve, reverse all steps insuring tight water hose clamp and electrical connection. Install hot water hose, plug it in and turn on water. Test run and check for leaks. Unplug it and reinstall top.
Parts Used:
Water Inlet Valve - Hot
  • Danny from OAK HILLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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Drain pump replacement
Watched instructional video. Made it easy
Parts Used:
Washing Machine Drain Pump Water Inlet Valve - Hot
  • Randall from RAYNHAM, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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w/d repeatedly fills with water during warm or hot loads
E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.
Parts Used:
Water Inlet Valve - Hot
  • kevin from WASHINGTON, DC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Bleach dispenser not emptying.
First unplug the machine. Turn the water off to the hoses. Remove the hoses from the machine to make it easier. Remove the screws from the back of the top cover. Pry the front sides with a screwdriver and lift. Standing behind the machine on the left side you’ll see the three solenoids or inlet assembly. Remove the two screws so as to take the inlet assembly out. There are hoses attached to the assembly.
Parts Used:
Water Inlet Valve - Cold
  • Millie from MANORVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
5 of 6 people found this instruction helpful.
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The pump filter leaked after cleaning it out. Would work with teflon tape, but wanted to see if a new part would eliminate the need to wrap it every time.
Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!
Parts Used:
Pump Filter
  • Sandra from Livonia, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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Water was collecting in the machine after it finished its cycle.
Turned off hot and cold water supply. Pulled out machine and disconnected hoses, unplugged power.

Unscrewed 4 screws at back top of machine (holding plastic bracket to cover). Pulled out trays from front where detergent is poured, and removed small screws under trays.

Slid cover back and up. This was the only tricky part. There are pegs that must line up with large holes in cover before you can easily lift cover up. Helps to look from underneath and find pegs on each side.

Using pliers, fully open clamps holding hoses to the inlet valves, and carefully pull off hoses while keeping clamps open with pliers… making sure to keep track of which hose goes to each motor. Take a picture of electrical connectors noting color and sequence of connectors on each inlet valve motor. Pull all connectors off.

Unscrew screws holding each inlet valve to machine. Put new inlet valves in place of old, and screw in place. Reconnect hoses (using pliers to hold open clamps, then slide clamps over tubing and inlet valve connector). Reconnect electrical connectors carefulljng lining up colors of wires and sequence using picture taken in previous step.

Replace cover. Screw all screws back to secure cover. Replace trays.
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Jeffery from NORTHFIELD, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Leaking from 19 yr old cold water valve.
Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.
Parts Used:
Water Inlet Valve - Cold
  • Denise from LAS VEGAS, NV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
3 of 3 people found this instruction helpful.
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Noticed water underneath the washer. After taking the top of the washer off I noticed that on top of the water inlet valve water was dripping from it.
I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.
Parts Used:
Water Inlet Valve - Cold
  • Kenneth from DELTA, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Washer not pumping out and making ominous noises
Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.
Parts Used:
Washing Machine Drain Pump
  • Ray from RIO RANCHO, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Loud drain pump
Not too bad, had a neighbor help with the project as washer/dryer were stacked. removed dryer from on top out of way. Drained washer, tilted on side to get access from down below. Second person help here. unscrewed drain pump from front, Used pliers to unclamp hoses, disconnect wires to motor (already pulled power from wall) pushed plastic clip holding in unit and pulled out. New unit was factory new, not a knockoff. We took extra time to clean out hoses, especially from the main washer unit, it was a simple unscrew clamp and pull hose down. We sprayed out gunk from hoses and parts going back in. Once new unit was ready, installed back and reconnected hose and power. The clamps were somewhat of a pain with the overall size and angles to get them seated and on correctly. Much easier to take off, but take the time to reinstall correctly. Don’t need water leaking. Motor much quieter now, wife is happy.
Parts Used:
Washing Machine Drain Pump
  • Gary from HOLLAND, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Water pump went out.
Watch the video to repair and follow along
Parts Used:
Washing Machine Drain Pump
  • Greg from ENUMCLAW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Error Code OE showed drain pump problem
I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.
Parts Used:
Washing Machine Drain Pump
  • Joshua from DELTA, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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Washer would not operate. It displayed an error code not described in manual
From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.
Parts Used:
Door Lock Assembly
  • Douglas R. from NEGAUNEE, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
3 of 3 people found this instruction helpful.
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replace door locking mechanism
remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.
Parts Used:
Door Lock Assembly
  • Barry from WAUSAU, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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All Instructions for the WM1385HW
16 - 30 of 108