PDW9700N00II General Electric Dishwasher - Instructions

All Instructions for the PDW9700N00II
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ball bearings falling out of the upper dish rack
6 of 13 people found this instruction helpful.
  • George from Cincinnati, OH
  • Really Easy
  • Less than 15 mins
pulled the end caps, pulled the upper dish rack out. Installed the rear end cap on the right hand side of the inside slider for the rack. installed the bearing and slider in position. Put the upper rack back in and installed the front end caps.
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Wire basket rusting.
4 of 7 people found this instruction helpful.
  • Scott from pleasanton, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
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Old silverware basket wore through and melamine utensils fell through and stuck to heating element which cost me $100 for repairman to remove
3 of 4 people found this instruction helpful.
  • Diana from NAPLES, FL
  • Very Easy
  • Less than 15 mins
Put new basket in, threw old one away
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plugged Detergenent Pump & noisy Blower
8 of 19 people found this instruction helpful.
  • Dale from Victor, NY
  • A Bit Difficult
  • 15 - 30 mins
  • Screw drivers, Socket set
Access to the parts was easy. Simply remove the outer door cover.

The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.
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Water leaking underneath dishwasher
3 of 4 people found this instruction helpful.
  • Anthony from East Islip, NY
  • Easy
  • 1- 2 hours
  • Nutdriver, Socket set, Wrench set
went online to parts select. Looked at parts that could be leaking. Thought it was the sump. Purchased the sump and the pump connector. Almost bought the adaptor pump assembly, but it was $29.00. Parts arrived in about 2 days. Turned off water and power to dishwasher. Disconnected the copper water line. Hardest part was getting the dishwa sher out of space. Once out, layed it on it's side. Parts held together with clamps. Took it apart like a puzzle. Replaced the parts, tightened the clamps. Pump connector hard to unscrew. Got a good hand grip on it and turned it loose. Sump did have a hole in it. Put everything back together. water, electric, etc. Turned it on and it was leaking. Leak coming from the adaptor pump assembly. Couldn't wait 2 more days.Found part at a local parts store for $40.00. Was able to change it by reaching underneath and not pulling dishwasher out again. All three parts needed to be changed. Dishwasher now working fine. If your leaking underneath and taking out the dishwasher change those 3 parts.
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Dishwasher would only 'partially' drain; dishes needed more rinsing.
3 of 4 people found this instruction helpful.
  • James from SEDONA, AZ
  • Easy
  • 1- 2 hours
  • Nutdriver, Screw drivers, Wrench (Adjustable)
Called repairman: announced that the drain pump was gone. Did not seem right. Went to the website. Found what I was looking for. 49% of the time it was a check-valve issue; only 26% of the time was the pump the problem. Took the unit from under the counter; got it on its side; removed the drain pump. Found my first check-valve, but thedi agram showed a second lower one toward the sump. Having located both and purchased two valves and and the lower holder piece, I was ready to finish the job. Quarter-inch nut driver and a screw driver and the valves were in and the drain pump re-installed. Most difficult in my case was getting the dw back into its spot and lashed down! Thanks for the good guidance!
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Dishes were not drying inside the dishwasher after the dishwasher cycle completed
2 of 2 people found this instruction helpful.
  • Christopher from GLEN ALLEN, VA
  • Easy
  • 30 - 60 mins
  • Wrench (Adjustable)
The installation video that is on the website with the part is very helpful & easy to follow. The wires that attach to the heating element & the nuts that hold it in place are actually located a few inches off the ground so I didn't need to tip the machine over to pull them out & unscrew the nuts. All I had to do was unscrew the screws that hold the dishwasher in place under the counter next to the sink, pull it out & was able to reach the wires underneath it.
The actual repair took me less than 30 minutes, I marked it as 30-60 because during the somehow the water line going to the dishwasher had come loose from under the sink (not at the dishwasher) & because of this I had to stop midway to deal with some loose water & tighten things back up. I would recommend following the video, there really isn't much more to add that would be helpful.
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Dishes Weren't Getting Clean At All
2 of 2 people found this instruction helpful.
  • James from HGHLNDS RANCH, CO
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench set
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.

When that didn 't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.

I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.

Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.

My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.

TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
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Broken spring on door.
2 of 2 people found this instruction helpful.
  • Ron from SOUTHPORT, NC
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
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Older wheels had broken clips.
2 of 2 people found this instruction helpful.
  • Wayne from SEASIDE, OR
  • Very Easy
  • Less than 15 mins
Simply remove broken wheels and clip on replacements. No tools are necessary for this fix and the replacement was inexpensive and easy to install. The kit worked beautifully.
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Old parts showing wear
2 of 2 people found this instruction helpful.
  • Suzanne from CHEYENNE, WY
  • Really Easy
  • Less than 15 mins
Watched a YouTube video on disassembly, parts replacement, and reassembly.
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leg fell off of bottom rack.
2 of 2 people found this instruction helpful.
  • Jonni from VACAVILLE, CA
  • Very Easy
  • Less than 15 mins
Slid it in. Very easy and the replacement part is built better than the original part.
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Leak under the appliance
3 of 5 people found this instruction helpful.
  • paul from arlington, MA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Wrench (Adjustable)
After finding the leak source I have targeted the piece part on your web. It came 2 days after and I replaced the defective part by the new one. I switch off the water, untied the nut to release the pipe, take out the part.
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Leaking Solenoid valve
2 of 2 people found this instruction helpful.
  • William from ANNAPOLIS, MD
  • Very Easy
  • Less than 15 mins
  • Nutdriver, Pliers
1.Shut off the electric! 2.Shut off the water Supply. 3.Removed the two lower front panels(Two bolts each) . 4.The Water supply Solenoid is located far left up front . 5. Unplug power connector clip to the solenoid. 6.remove the two mounting bolts . 7. Use pliers to compress the rubber hose clamp And slide down the hose . 8 some small amo unt of water maybe in the hose a pan maybe necessary under the solenoid. 9.Gently pull the rubber hose off the nozzle. Complete installation in reverse. May The Force Be With You!
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Rack was rusted and broken.
2 of 2 people found this instruction helpful.
  • Amelia from PEORIA, IL
  • Very Easy
  • Less than 15 mins
It was a very simple replacement. I took the old one out and rolled the new one in. It took less than 5 minutes!
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All Instructions for the PDW9700N00II
76 - 90 of 372