MAH20PSAWW Maytag Washer - Instructions

My Maytag Neptune quit spinning. I found an on-line diagnostic tree and traced the problem to the wax motor. Testing indicated that the motor had failed even though it was still getting power. The continuity between the wax motor and control board appeared to test good. Based on the apparent diagnostic results, I found PartSelect, read their reviews, and ordered and installed the new wax motor. Once installed, I discovered the new wax motor would not work. I did some more online research .It helped me to find that I had a burned R11 on the control board. It's great for those who want to try their repair skills before ordering a new control board at nearly $350. I I contacted Neptunehelp.com and explained I had just purchased a new wax motor from PartSelect. Neptunehelp sent me the rest of their Stage 1 Repair kit at a discount by eliminating the wax motor in the kit. The kit included solder, a solder wick, a wire to open the printed circuit board holes, and both a new R11 and Q6. The site had a thorough explanation as to why both electronic components should be replaced at the same time...any why both should be replaced if the wax motor has failed. They also had an excellent video on some tricks about installing the wax motor, and an excellent video review on soldering tips if you want to attempt a repair on your own. PartSelect was OK for as far as it went, and the wax motor I purchased now works as it's supposed to. But I hope they will link to the Neptunehelp.com site to assist those who are more adventurous and have more advanced do-it-yourself skills. If you know anything about a VOM and have ever done a little soldering, it may be a better option than buying a wax motor and control board when only the was motor, R11, and Q6 are needed. I've completed the whole repair, including soldering in the new electronic components, and have just completed one wash cycle...the unit now works like new. If you are unsure about your electrical skills, you might want to stick with PartSelect and buy a wax motor and control board. If you're more experienced, and don't mind spending about $50 before having to spend nearly $400, then check out the Neptunehelp.com site for some good one-stop shopping and some good instructional references. They have a couple of contingency plans if the Stage 1 kit fails to fix the problem.

Follow the suggestions on the rope tied to the side of the washer, then mechanically lever the spring open. Only change I would incorporate is using a block of wood to keep the wash drum from moving over as you pull on the rope to open the spring up. GREAT AND EASY FIX!

removed the door &the top took the tightener off the bellow took old one out put new one on and clean all parts and put it back together works like a new one love it.

Set my iPad on the dryer and played the video. Could not have done it without it. Putting spring back on was the hardest, fell off once. Took that long because video connection timed out and had to get another coffee. Part delivery was quick. Found the drain tube out of the bellows was clogged. If it wasn't for the mildew on the bellows could havw fixed the problem if I had known about a drain at the bottom of the bellows.

Followed the video, besides the spring, everything was easy.

I just followed what others have already noted. The only challenge was the spring as others have already stated many times. You will need help but be patient and you'll make it work.

Replaced the belt and motor isolators. Watching your video made it very easy.

remove door with Phillips remove front panel nut driver remove soap tray lid and lift up top Phillips test small contactors for continuity and replace removed locking sprocket and replaced

Video repair instructions on the Parts Select site was right on and made the repair very easy. I took a little longer in my repair as I cleaned each piece I took off to make sure there was no dirt/lint/rust/mold remaining. The only difficult part was putting the spring back in place, this took a couple of tries. Other than that, relatively easy to replace and would recommend that anyone with any handyman skill to do this repair/replacement themselves.

Unplug washer.Take off front panel by removing several screws. Lift up top after removing left and right side hold down bracket. Remove wax motor(brown item on left) The rotating latch will be free to remove and replace with new items. Don't forget to reattach spring. I found that my latch was not fully engaging with the teeth slightly misaligned. The locked light was on however there are two switches. One to control the lock light and one which enables the final spin to occur. After the items were changed unit ops normally. Also fast delivery (2 day) regular shipping!

Received motor control board and new motor in one day - awesome! Took off front panel, disconnected power and water supplies. Disconnected wiring connections between motor control board and motor. Removed old control board. Removed back access panel. Replaced old motor with new motor. Put rear access panel back on. Installed new motor control board. Reconnected wiring connections between motor and control board. Put front panel back on. Reconnected power and water supplies. Done! The hardest part was moving my stack washer/dryer around to get at the rear access panel. I ended up putting the entire unit "face down" to make it easy to get access to the motor. Instructions that came with the motor/board kit were easy to follow. Only down side - I believe my old motor still worked fine. I'm sorry I had to replace it to replace the motor control board. Machine works great now.

Followed instructions that came with replacement part, good as new!

My first time attempted to repair washer and step by step video instruction attached with order confirmation did it for me. Thank you

removed front panel. removed brakets holding top. lifted top hinged backward. Removed tension spring and cable that secures the seal to the drum. Pulled seal out. Put new seal back in. Secured with cable and spring. Reassembled top and front.

easywaterways to diagnos and order the part. Very satisfied.