MAH20PSAWW Maytag Washer - Instructions

This is a stacked Neptune washer. You must take the door, front covers of the machine, plus remove the light and wax motor section to the side. You must disconnect the bleach and softener dispenser connections near the bottom of the washer to get the front portion off so that you can get to the boot. Catch the excess water in a pan to avoid getting the electrical circuit board wet. Take the boot off. This is easy, but the spring that holds the small cable around the boot is a bit tough. You can do this with the needle nose vise grips. Place the boot on the tub first making certain that the small notches in the boot line up properly onto the washer ridges. I had to use a 2 X 2 to pry the tub down so that my friend could get the boot lined up on the tub. Some stretching of the boot is required. Place the cable around the boot on the washer and use a strong mason's cord or similar cord and tie the ends of the cable as tight as you can get it so that the cord holds the cable in place. Place one end of the spring into the cable end and taking the needle nose vise grips pull the spring until it can be placed into the other end of the cable. When finished, take a knife and cut the cord and pull it out. The spring is very strong so it is difficult to pull it into place. Since I am old, I had to enlist a friend who is an appliance repairman to get the spring on. That is the most difficult part. Lastly, you get some dish soap and place around the inner part of the boot where it fits onto the other section of the washer so that you can get it on easily. Reassemble the parts and everything should work OK. Don't remove the plug at the bottom of the new boot unless your washer happens to have the drain connection.

Removed tub replaced bearings. Put in new seal. Be aware drawing on instruction shows seal cup instaled from wrong side of seal. Other wise went well. Got bearings from McMaster Carr.

Had to remove the door, the face of the washer, and two face pieces between the washer and the stacked drier. I then removed and replaced the bellow. The installation of the new bellow was difficult, the first time. Getting the silicone part onto the tub is tricky as is re-installing the cable and spring. I must have not gotten the cable properly seated on the lower lip as it leaked and I hade to repeat the job the next day. The second time around was much easier. There is a learning curve, even for me, a retired electro mechanical tech. I thing someone who is not very handy would have trouble with it. This repair should be considered only by someone of intermediate or better skills.

I followed the video which I might say is somewhat misleading for the Maytag Neptune washing machine. This is the one with a recall due to mildew and mold build up on the Door Seal (Bellow). First to take it apart you really need a 8mm socket in order to get into tight spaces. Once you start using the socket everything will come apart quickly the last being removing the old Bellow. I found this is easy if you just roll the spring toward the front using a screw driver. Once it clears the front of the Bellow, the cable will fall off along with the spring. You can now remove the old Bellow. The next step is to insert the new Bellows on the rim of the tube. I started by attaching the drain hose at the bottom and then from the video, started at the top make sure you have it center correctly and worked down one side pushing the Bellows on the rim and then do the same thing to the other side part way. Alternating from one side to the other until you reach the bottom. The Bellow is now on the tube, NOW the hard part. First, the old spring was stretched. I bought a new spring at Home Depot. I next took the cable and placed it around the tube with the ends at the top. Make sure to thread the cable carefully so it is in place. Watch out for plugs and the drain at the bottom of the tube. I attempted to attach the spring by myself using a long nose plier and a Grip plier but just could not stretch is far enough by myself as shown in the video. I next took a 16 ga insulated wire you could also get at Home Depot and attached it to each end of the cable and twisted it together in the middle with pliers so it was tight and cut off the excess wire. I attached one end of the spring through the right eyelet on the cable and using the grip pliers and BOTH hands on the grip pliers pull the spring and threaded it through the left eyelet. Hold the spring in place I now pushed the stretched spring against the back lip of the tube. I removed the 16 ga wire buy cutting off the ends and carefully pulling it away. Next, I just followed the video. I pushed all the tabs on the Bellow in to the holes on the tub and then screwed the parts back in reverse order. Good Luck Al

Follow the suggestions on the rope tied to the side of the washer, then mechanically lever the spring open. Only change I would incorporate is using a block of wood to keep the wash drum from moving over as you pull on the rope to open the spring up. GREAT AND EASY FIX!

I just followed what others have already noted. The only challenge was the spring as others have already stated many times. You will need help but be patient and you'll make it work.

Followed the video, besides the spring, everything was easy.

Removed 4 screws and door, lowered and removed front panel,removed screws holding locking tabs for the machine top, removed the four screws holding soap reservoir, lifted the top. Located under the lid and above the doorway I pulled out the wax motor retaineing clip with pliers and the wax motor, used pliers to remove the wire connectors, hooked them up to the new part and reassembled.

When I looked up the part number, there was an installation video on the same page. I ordered the part then and there, and once it arrived, I put the iPad right on top of the machine and paused the video whenever I was doing the steps. It was TOO EASY!

My 16 yr old son replaced the door boot. He said it was very easy although the wire was alittle tricky. But all in all it was very easy for him. Saved me alot of money.

Unscrewed old screws, removed old plastic pieces, and replaced

Remove the back panel (4 screws). Use screw driver to loosen the bands. I had to tilt the washer up on a block to "twist" the part free. Once you see the bottom of the washer, you can see how the pump attaches and how to free it from the mount. The hardest part of the job was trying to get the hoses back on using one hand. That was a hard task. I used the shop vac to suck up the water that came pouring out of the drum once I loosened the bands. Not a hard repair. Unfortunately this did not fix my issue, but I wasn't going to go through hooking the old pump back up. (Was the far more expensive timing board that was faulty)

The service representative knew exactly what was needed from the description of the problem that was given to her. The hinges were received within a few days. The door was removed and the hinges were replaced and it does not sag anymore. Thank you for your great service.

The machine had the old style boot drain hose with built-in bellows. The constant flexing of this tube caused a small crack in one of the bellows that gradually increased in size over time, causing water to leak into the bottom front part of the machine. Repair accomplished by removing the door (crosspoint screws), the retangular panel above the apron over the door, the apron above the door (5/16 socket), and the front lower panel (crosspoint screws). Pliers used to open the spring hose clamps, old leaky tube removed (re-use the rubber clearance washer that is on the tube). New tube installed easily, then panels reinstalled. 10 minutes total.

Unplugged, removed back, removed hose, removed pump. Reversed the order and plugged it back in. Walla! Do'n wash again. Parts Select is the way to go.