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KSCS25FKSS02 KitchenAid Refrigerator - Instructions

All Instructions for the KSCS25FKSS02
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Water dispenser not working, Ice dispenser chute icing up
I removed the outer ice/water dispenser cover following directions I found on-line (push down and gently pry out at the bottom). I then removed several nut-head screws which were holding a plastic plate which had the door light and electric control wiring mounted in it. Behind that I found a broken tab on the Control Bracket which was why my water dispencer was not working and I found the chute door for the ice maker was chewed up which allowed warm air into the chute and was causing my ice build up problem. Replacing the Control Bracket was easy. Just note how things come apart. Putting the chute door in was a little more complicated, but again, note how things come apart and you should not have a problem putting it back together.
Parts Used:
Refrigerator Ice Dispenser Door Chute Refrigerator Control Bracket
  • Jeff from Parchment, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
27 of 33 people found this instruction helpful.
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motor coupling weld broken
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
Parts Used:
Refrigerator Ice Dispenser Motor Coupling
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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Ice Door would not close
I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank
Parts Used:
Ice Door Kit
  • Frank from Sandy, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
26 of 33 people found this instruction helpful.
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Refrigerator door fails to close on its own like it is designed to.
The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.
Parts Used:
Refrigerator Lower Door Closing Cam Refrigerator Door Cam
  • Jay from Oconomowoc, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
23 of 24 people found this instruction helpful.
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plastic gear broke off - cubes not getting kicked out
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)
Parts Used:
Icemaker Control Assembly
  • Laurence from Middleton, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
23 of 25 people found this instruction helpful.
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Just a trickle of water to icemaker and water dispenser
Turned refrig off, pulled it out for access to the valve, unplugged refrig and turned off water supply to the outlet valve. I made the installation a bit more difficult by over tightening the supply line connection which ruined the brass compression washer. I replaced it with a plastic compression washer which is probably better since the supply line is plastic. The electrical connections were very simple. I was just guessing the old outlet valve was bad since I had checked the filter. After replacing the valve, the ice maker and water dispenser work like new on a 17 year old refrigeration. Also, I was very pleased with fast processing and delivery of the order.
Parts Used:
Dual Outlet Valve Kit
  • Bill from Hot Springs Village, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Wrench set
22 of 23 people found this instruction helpful.
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ice distribution door broke
At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.
Parts Used:
Ice Door Kit
  • David from Winston-Salem, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
23 of 28 people found this instruction helpful.
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Cracked Evaporation tray was leaking water on kitchen floor
I emptied refrigerator contents and tilted the refrigerator to the right so as to access the metal panel upon which the evaporation tray was resting. The metal panel is on the left side underneath the refrigerator and the evaporation tray is resting on the panel. I removed 4 screws that were holding the metal panel, pressed down on the panel, slid out the old, cracked plastic evaporation tray, inserted the new plastic evaporation tray, raised the metal panel to its original position, replaced the 4 screws, being careful not to pinched the water line that feeds the ice-maker. VOILA! Un-tilt the frig and re-stock it. It took a day for the temperature to stabilize, due to tilting, I think. New tray $45.
Parts Used:
Evaporator Drip Tray
  • Jerrel from REDDING, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench (Adjustable)
24 of 32 people found this instruction helpful.
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Ice dispenser freezing up, dispenser door not closing completely.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
Parts Used:
Ice Door Kit
  • Robert from Valencia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 26 people found this instruction helpful.
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Ice dispensor motor would run but would not dispense ice at the door!
To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
Parts Used:
Refrigerator Ice Dispenser Motor Coupling
  • Larry from Hague, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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water filter needed changed
Turned the lock knob on the filter and removed. put
lock knob on new filter and installed.

Very user friendly website, would highly recommend to anyone.
Parts Used:
EveryDrop Water Filter
  • Gerald from Findlay, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 26 people found this instruction helpful.
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Ice Magic Plus stopped making ice
First I removed the icemaker from the freezer by removing two horizontal screws holding it to the side wall, and one vertical screw holding the front to a bracket coming off the side wall. Then I used a flat screwdriver to unlock the electrical plug. (After doing this, I realized that this wasn't necessary at all, and this part could have been changed just as easily without removing the icemaker.) On the front, there is a white cover with Ice Maker Plus. Use a flat screwdriver to unlock the tangs and remove the cover. There are three screws in the corners that once removed, will allow the motor assy. to be gently pulled straight out. On the back of the part, you will see many gold lands that the timer touches. I don't think there was anything wrong with my motor. I had two spots where the gold plating was worn off, so I suspect it was not making contact, and the whole process would stop. Slide the new part in place making sure the teeth on the gears line up (not a big deal), and secure with the screws. Install cover and you're done. Mine has been making ice like it was brand new.
Parts Used:
Icemaker Motor Kit
  • George from Hammond, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 35 people found this instruction helpful.
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Ref Side Not Cooling Properly& Noisy
Looked at repair diagram, ordered part [ fast shipping ],first empty freezer pulled everything out removed rear panel, removed motor, installed new motor into housing. Using a heat gun [on low ] defrosted ice build-up on coils, this tookover one hour , reinstalled everything and it started right up but took 24 hours to stablize and get the ref / freezer back to the -10/37 degree . All better and quiet now. Last time I paid for the repair over $200 very happy thank you part select
Parts Used:
Evaporator Motor
  • DAVID from GRANBURY, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
24 of 32 people found this instruction helpful.
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The filter needed to be replaced
Removed the old filter (it screws out) an put the new one in!
Parts Used:
EveryDrop Water Filter
  • Eva from Arlington, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 30 people found this instruction helpful.
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The auger drum had broken, not allowing any ice cubes to be crushed or dispenses through the door.
Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.
Parts Used:
Refrigerator Ice Bin Auger Drum
  • Evan from Grand Rapids, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
22 of 28 people found this instruction helpful.
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All Instructions for the KSCS25FKSS02
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