KEMS309BSS01 KitchenAid Microwave - Instructions

Initially I called kitchenaid and the representative suggested I call one of thier designated repair guys to come out for 120.00. Fortunately, I got the part number and model and found it on this website. It was so easy to replace!! Just fit it in the designated opening and twist it until secure. So glad I did not call out the repair man!!

If doing this for the first time, it's harder to replace than described by others.

Start by removing the oven door. Reach in to unscrew the two screws that hold the sensor in place on the back wall of the oven. I was working on the upper oven of a double wall oven and found it more comfortable to sit on a tall bar stool while working. Pull the sensor partially out and you will see the connector wire running through the sensor opening. The sensor connector plug is too deep into the oven to reach with fingers or any tool. Next unscrew the 6" round heat circulator fan just below the sensor on the back wall of the oven. Pull the fan partially out and you will see the plug for the temp sensor directly behind. You may have to push some of the insulation of out of way. Unplug the old sensor and pull it back out directly through the sensor opening. Take the new sensor and thread it in through the opening and plug it in. Reinstall the circulator fan and then screw the new sensor in place. This should complete the temp sensor replacement.

Removed oven, removed top cover, replaced thermal fuse, removed back cover, replaced fuse in rear. Both fuses went bad due to self clean cycle. I feel like I almost burnt my house down and the fuses did their job. No more self cleaning for me

IMPORTANT: DO NOT TOUCH THE REPLACEMENT LAMP WITHOUT WEARING CLEAN GLOVES. FILM OR FINGER PRINTS ON THE LAMP GLASS WILL CAUSE PREMATURE FAILURE OF THE LAMP.

Remove the 4 screws on right and left mounting rails that hold the unit to the kitchen cabinet.
Remove the oven door
Remove the chrome oven vent strip below the oven door. This allows a pry point beneath the combo microwave oven assembly to lift up the unit while pulling it out. (Assembly weighs 250 pounds)
Pull the unit out from the cabinet housing about 2-3 inches to reveal the right and left sides and the 4 screws holding the the control panel.
Remove the 4 control panel screws and pull off the face of the control panel
Remove the 2 harness connectors and the ground wire holding the control panel to the unit.
Unclip the circuit board above the lamp connector and slide it back out of the way. The lamp is now accessible.
Remove the lamp spring holding the lamp to the cabinet.
Remove the old lamp
Install the new lamp using clean gloves
Reassemble in reverse order.

We got on YouTube and watched a couple of repair videos. We decided that the repair was something we would try to tackle ourselves.

So, the F9 error indicates a electrical power issue. First I pulled the oven out and verified I had 240 volts at my outlet.

Then I removed the fire panel over the terminal block and the issue was apparent. The nuts on the terminal block were corroded. This had cause the resistance in the connection to raise and burn up the wire to my oven plug at the terminal block.

I removed the whole back panel and everything else seemed OK visually.

1. I go new connectors for the oven plug, stripped the wires, and crimped on the new connectors.

2. The terminal block DOES NOT come with the nuts to connect the wire to the terminal block. Mine were so corroded they had to be replaced. So I went and purchased the correct ones and installed the terminal block and reconnected all the wires.

3. I applied some dielectric grease to the connections through out the process of reinstalling to prevent it from happening in the future.

The part showed up with no markings on it saying it was glass or fragile or anything. So naturally, the UPS or whoever people broke the glass in transit.
Have been trying to get it replaced/returned for almost a month now.

Customer service is a joke and when you call the 800 number it always says "no reps are available"

AVOID using PARTSELECT at ALL COSTS

REMOVED PANEL COVER [ 4 SCREWS]
UNSCREWED 2 SCREWS ON LATCH DOOR
ON THIS MODEL THE PART WAS IN TOO TIGHT OF QUARTERS SO I HAD TO LOOSEN A TOP PANEL SO I COULD RAISE PART HIGH
ENOUGH TO RELEASE IT FROM A CATCH AT THE BACK OF THE PART. PUSH PART BACK, RAISE AND PULL FORWARDS.
REMOVED 4 WIRES ONE AT A TIME AND ATTACHING TO NEW PART. REPLACED PART, TIGHTEN TOP PANEL AND REPLACED PANEL COVER.

NOT BAD FOR A 91 YEAR OLD

The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.

1. Turn off the breaker.
2. Remove all of the oven racks.
3. Remove the oven door as per users manual.
4. Remove two 1/4" screws on the plate holding the broil element
to the back of the oven.
5.. Remove two 1/4" screws in the front of the element holding
reflective plate and element toward the front of the oven.
6. Carefully pull the element out enough to remove the wire spade
contacts with from the rear of the element with long nosed pliers
being careful not to let the wires go behind the rear oven cavity.
7. Element and top reflective plate assembly can now be removed
from the oven.
8. The old element is removed from the reflective plate by removing
four 1/4" screws.
9. Install the new element on the plate and reverse the procedure to
reinstall the completed assembly into the oven.
10 Reinstall the door and racks, turn on the power and test.

We bought a really nice microwave for about 1/3rd of the MSRP, but it was an open box item and when we got it home we found that it was missing a bracket on the inside of the microwave. We were able to replace the bracket easily thanks to partselect.com.

I removed the 2 screws holding the sensor in the back of the oven and pulled the wires out. The connector got hung up in the insulation. Rather than pulling too hard, I loosened up the heating element plate and screws and pulled the whole plate out an inch or so so I could work the connector through the insulation. I forgot to shut off the power. When I put the sensor on, I got the same error. I briefly shut off the power at the breaker and turned it back on. The clock on the oven did not reset. It still didn't work. So I took the whole thing out, shut off the power, reconnected it, turned the power back on, reset the clock, and it worked! Should have turned the power off first and I wouldn't have had to do it twice.

Ordered a new one, put it in place in less than one minute.

Set the new one inside the microwave

Part arrived in timely manner and placed it in microwave oven.