JCD2389GES Jenn-Air Refrigerator - Instructions
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The Shaft of the Auger Drive Motor Became Stripped
I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.
Parts Used:
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Anthony from Amenia, ND
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
7 of 11 people
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Automatic ice maker stopped delivering ice through the door dispenser
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.
I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.
I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.
Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.
I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.
I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.
Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.
Parts Used:
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Michael from Vienna, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
5 of 5 people
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My old icemaker lost some of the nonstick surface and the ice didn't want to come out
I unhooked the wire harness from the ref. and took out three screws and pulled the old unit out. I than changed a few parts from the old icemaker to the new and reattached the new ice maker to the ref. and plugged the wire back in. everything is working fine. No problems. Also I was very happy with the ordering process. Thank you!!
Parts Used:
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Thomas from Ruth, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 8 people
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freezing of evaporator and no cold airflow to fridge side from freezer.
First i unplugged the appliance!!! Then I removed the three screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. installed fan.
Removed inside panels from back of freezer and de-frosted coils with hair dryer (20mins).
CAUTION! "Mop up and dry area of exsess water before pluging appliance back in!
Re- assemble panels and plug in.
Removed inside panels from back of freezer and de-frosted coils with hair dryer (20mins).
CAUTION! "Mop up and dry area of exsess water before pluging appliance back in!
Re- assemble panels and plug in.
Parts Used:
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david from yucaipa, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
6 of 8 people
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ice and water dispenser sticks
The actuator rubber pad had hardened over time so that it wouldn't allow the solenoid to retract and stop the flow. To fix: Turn off fuse to fridge. Removed the screws on fountain faceplate. Remove faceplate. Unscrew fountain computer assembly (2 or 3 screws) to access the actuator pad from behind. Unplugged the computer ribbon. Replace black actuator pad.
It works fine now.
It works fine now.
Parts Used:
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E from Los Angeles, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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New Water System In Home, Needed Filter Bypass
First removed the old water filter and replaced it with the filter bypass. Very simple and no tools needed
Parts Used:
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Charles from North Las Vegas, NV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 12 people
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The in-door water dispenser was dripping.
I reasoned that the water-value was caked with hard water deposits, or perhaps just worn out. I traced the plastic water line to the back of unit, then found the double water valve. I was not "sure" that this was the problem, but I order the part any way and it fixed it!! The removal /installation was pretty easy. First turn off the water supply to the unit. Then loosen and remove the incoming copper pipe from the unit. Remove just two 1/4 in. hex head screws and carefully pull the unit out a bit. Then remove the electrical connectors and the plastic tubing connectors. Just do the reverse to install it. I am very happy with the item ordered from PartsSelect. Perfect. And shipping time was fast too. Thanks guys.
Parts Used:
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Denny from Westminster, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
5 of 6 people
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cooling fan not working condenser hot noisey
unpluged frig, removed rear cover removed 120v supply connector, removed three fan support screws.Changed fan blades to new motor unit installed fan support screws,installed 120v connector plug frig in, test fan installed rear cover .....
Parts Used:
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Gregory from Bettendorf, IA
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Socket set
5 of 6 people
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Damaged Ice Enclosure tray
Removed the four screws around the shaft. Removed the support nut on the underside of the enclosure. Pulled the enclosure out of the freezer. Removed the "blade" from the drive shaft - This was somewhat difficult as others have described. Needle-nose vice grips are almost a requirement or you'll never get it off. (Turn clockwise to remove it, as the threads are reversed). Attached the motor to the new enclosure with the four screws. Replaced the enclosure and screwed in the support nut on the underside. The difficulty in this whole process by far is removing the blade from the shaft. It takes a lot of force. At one point I almost gave up thinking that it was manufactured or pressed on. It finally came loose, and then the reinstall was no problem. My suggestion would be to let the motor and parts heat up to room temperature for a bit. It may help. A little spray of WD-40 may help as well.
Parts Used:
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Travis from Westchester, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
5 of 6 people
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broken tray
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Lou from san antonio, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 4 people
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Ice maker eitehr wouldn't make ice, or made odd shaped cubes
First, I shut off the water going to the refrigerator, then removed the ice bin. Then I loosened the two screws on the top of the ice maker (the one toward the front was a little tricky, since you can't see it at all), then removed the screw that fastens the lower bracket to the side of the frig. Then I lifted up on it slightly to remove it from the two upper screws, then unplugged the wiring harness from the side of the refrigerator and lifted the whole unit out of the frig.
I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.
Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.
I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.
I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.
Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.
I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.
Parts Used:
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J. Bradley from Wellsville, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 4 people
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Light Bulb burned out and the shield was melted and deformed
Removed the light bulb and shield, no tools needed.
Removed the bottom shelf of the refrigerator and the top meat drawer. My 12 year old inserted the light bulb and shield, then we replaced the shelf and drawer.
Very easy.
Removed the bottom shelf of the refrigerator and the top meat drawer. My 12 year old inserted the light bulb and shield, then we replaced the shelf and drawer.
Very easy.
Parts Used:
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Maurice from Colorado Springs, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 10 people
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The Basket stops were crack and the freezer basket would fall out when the freezer dooor was opened.
First I compared the old parts and new parts to see if I had ordered the right thing then I inserted the new stop into the door. Since the stop has a lip that needs to fit into the slot I the door, I used a hammer to push the part up so it would lock into the hole. Very Simple
Parts Used:
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John from Los Angeles, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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Ice Maker was leaking
Used socket set to remove screws. Removed the wire harness, then removed lift arm from old ice maker and then put lift arm on the new ice maker. Reinstall wire harness then installed back in freeze with the screws. Video was very helpful. I will do business with Partselect in the future. Shipping was very fast. Thanks Partselect
Parts Used:
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Robert from Severn, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
4 of 4 people
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Door will not close automatically
This is an easy repair. It took me longer to remove the bins off the inside of the door and clean then up, then the actual repair. Remove the top hinge trim 1 Phillips screw. After the hinge trim is removed you'll see 3 hex screws. Remove the 3 screws. Hold and open the door half way, and lift up on the door. The door is not heavy. Use your kitchen table as a work bench. Place the door flat on the kitchen table . On the bottom of the door you'll see the "CLOSER" One screw removes it. Reverse operations and reassemble. Note: Put a little Vaseline grease on the pivot point. Thats it ... 15 minutes and your done plus you saved a $65.00 service call.
Parts Used:
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Joseph from Wallingford, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 4 people
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