GSE23GSKRCSS General Electric Refrigerator - Instructions

Disclaimer - if you aren't confident about doing this repair, call a repair specialist in. Also, take care not to damage the freezer coils as they have refrigerant in them that I'm told is harmful if it leaks. It may also be under pressure. The instructions that follow won't require you to touch the coils. There is no need to unplug the refrigerator or disconnect the water supply to do this repair. The screw driver you will need is a phillips (the one withe the + head).

1st, take out your frozen food (which, if you need to do this repair may not be frozen) and put it in a cooler or the refrigerator.
2nd, remove the ice cube bucket and dump the ice cubes in the cooler to help keep the frozen food cool. Turn the ice cube maker off.
3rd, remove the freezer shelves.
4th, locate the panel covering the freezer coils. It's a panel at the back of the freezer. It hides the freezer coils and protects them from damage. It's held in place by two screws located at the top left and right corners of the panel.
5th, unscrew the screws holding the panel to the refrigerator.
6th, detach the clip at the top of the panel.
7th, remove the panel. You should see the coils now. The coils will be covered in frost if the defroster heater has failed. If the coils are not covered in frost, there may be another reason for the refrigerator failing to cool.
8th, even if the coils are covered in frost, you should also inspect the defroster heater at the bottom, underneath the coils. The business end of it is a long tube running horizontally between two wires. If it's black like a badly burned out light bulb, then it's failed. If the bulb appears fine, you may have a different reason for your refrigerator and freezer frosting up. We'll assume that the defroster heater has blown out, and proceed.
9th, place a towel at the bottom of the panel space, to soak up any water that melts and runs down. There is a drain under the coils. It collects water that melts during the defrost cycle, but I'd rather mop up the water instead of relying on the drain.
10th, use hot air blowing from the hair dryer to defrost the coils. Just play the air from the hair dryer over the coils, starting at the top, and working down. The frost will quickly melt and the water will be soaked up by the towels. If you want things to go faster, you can throw hot water on the coils to melt them faster, but that produces more water to mop up, and makes a big mess. It's also dangerous to have water lying around if you then decide to use the hair dryer to continue defrosting the coils.
11th. MOST IMPORTANT. Don't use your screwdriver or any other sharp object to pick away at the frost on the coils. If you damage the coils the refrigerant could leak out. I'm told that it's dangerous stuff. Furthermore, I expect that you'd have to buy a new refrigerator if you damaged the coils.
12th, once you've defrosted the coils, locate the defroster heater and bracket assembly again. It's held in place by two screws, and has two insulated wires running into it on either side. Unscrew the screws, disconnect the wires and remove the assembly. Throw it away - there are no useful parts in it.
13th, install the new defroster heater and bracket assembly by connecting the wires to it, mounting it back into its place, and rescrewing the screws.
14th, put the panel back in place, replace the clip, and screw the panel back in place.
15th, turn the ice cube maker back on and replace the ice cube bucket and shelves. Put your food back into the freezer.
16th, use the freezer and refrigerator as normal. If the defroster heater fails again (I'm on my third one in less than six years), you'll notice frost building up on the panel at the back of the freezer before your freezer and refrigerator stops cooling. The frost build up is your signal to defrost the freezer and buy another defroster heater and bracket assembly. I don't know why this part is so weak, and don't know any fix except to keep replacing it.

I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.

I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.

First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.

1. Important: First you will need to prepare for water from melted ice. Plug the drain hole in the bottom rear of the freezer. Have plenty of rags near by. A pan or small bucket is helpful.

2. Unplug refrigerator

3. Remove (4) screws (2) w/screwdriver and (2) w/nut driver. You can remove the light cover to get it out of the way but you don't have to.

4. Remove the evaporator cover (The rear wall)

5. Melt and remove any ice build up. Remember those rags?

6. Remove (2) screws from the heater bracket

7. Remove the failed heater. My old heater was a single element. The new heater was a dual element. This made no difference.

8. Disconnect (2) wires.

9. Re-route and reconnect (2) wires. The wires were re-routed because the new heater has both wires on the same side. Not a problem.

10. Install new heater on the bracket (2) screws

11. Replace cover (4) screws

12. Power up the refrigerator

Things I learned...remove only the two far left screws and one far right screw from the ice auger motor mounting plate. Disconnect both wiring harness connectors. With the assembly removed from the freezer, you'll need to get the motor seperated from the drive mechanism (fork). This was the most difficult part of the repair. The reason is that the fork (which is reverse threaded) cannot be unthreaded independantly of the motor shaft (ie. they both turn together). Locking pliers on the shaft only stripped metal from the shaft and did not supply enough torque to remove the fork. The way I finally did it was to take the old motor partially apart, then lock the gear case (keeping the shaft from rotating) with the motor's own splined internal rotor shaft. Once I finally got the fork apart from the motor shaft, swapping out motors was simple. You'll need to put the old plastic glove on the new motor to keep it dry. Also, the replacement motor I got from partselect.com did not come with threaded mounting bolt holes. Therefore, I had to use slightly larger self tapping screws I got from the hardware store. I also used locking washers as the assembly is subject to vibration.

Replaced gasket. No tools requires. Just pull the old one out and press new one in channel with hands. TIP: heat the new one slightly with a hair dryer or a heat gun on low. Makes it more flexible

went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.

put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go

Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.

As advised by the forum just replaced the defrost heater assembly now the refrigerator works perfect. did not have to replace the thermostat.
My nephew had exactly same problem on ge refrigerator - replaced the defrost heater assembly and the problem is solved. Just remove the back panel in the freezer compartment, disconnect the cable, remove the nuts and replace the assemble. It is very simple. Bought both assembly from parts select.com - got next day delivery. they are great. would do business in future.

Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.

Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.

Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.

I popped out the old one and popped in the new one.