78503 (ASTCSER) LG Refrigerator - Instructions

The ice bin I ordered did not arrive on time and, when tracking indicated it was delivered, it was not here. I notified customer service and was told that they would cancel that order and I could order again.and make a payment, to include shipping, again and I would be reimbursed. Two days later the first order showed up. I notified customer service that the item had shown up and I installed it therfore requested the second order be deleted. Was told that it was already enroute and they would send me necessary paperwork to return it. upon receipt of the paperwork I followed the instructions bur, when I contacted UPS (as directed) was advised that I would have to pay shipping of about $19. unless Partselect requested and paid for shipping and sent me the shipping label. I received the shipping label but, when I contacted UPS was advised that I would stoll have to pay to have the item picked up at my house and, unless I wanted to pay that cost I should deliver the package to a UPS pick up location........all the way across town through heavy traffic, about 25 miles. I should have kept the second bin along with the first, given it away or thrown it away and the cost would have been re imbursed. Trying to do the right thing, I was responsible for additional cost and aggravation .......Thanks a lot!!!!

Unscrewed what remained from broken door stop, aligned new one, screwed it in. Done!

Remove door seal and cam shaft (one piece). Remove broken cam by removing Philips head screw. Replace broken cam with new cam and reassemble. The actual repair took about 15 minutes however the majority of time was spent figuring out that the door seal and cam shaft had to be removed, no tools required.

Go to this site on You Tube to watch the "how to" replace the gasket retainer. The retainer I needed did not come with brackets or the cam you will need. You will need transfer them from the old retainer to the new one. Not hard, just be mindful of position of the items you remove to put them back in place the same way. A metal rod holds the brackets and spring in place with a screw on one end to prevent rod from sliding off retainer. The cam has a screw that holds it in place, use from old retainer. If the old cam is not broken use the one from the old retainer. It is not hard and you will save $$$ that you would pay an appliance repair company.

Found a LG parts video and followed each step. Simple except getting the end of rod into the solenoid arm. Took a few tries, but got it.

Removed Ice dispenser and installed new one.

I waited for 2 weeks for a professional appliance repairman to fix my water leak. He kept telling me he was trying to get the part. I finally gave up on him and ordered the part online. Only took a few minutes for the repair. Got the part via mail in 3 days.

I screwed the old one out and replaced it with the new one. A no-brainer. The thing that was so amazing was that I ordered the filter on the intrnet and it arrived the very next day!!! I was very surprised and pleased with the very quick shipping!!!

Removed the damaged tube and replaced the it with a new one.

Easy repair. Unplugged refer. Took back cover off with screwdriver. Unscrewed the support for the pump. Unhooked water lines from both ends of bad pump. Pulled electrical line off the old pump. Put the support on the new pump, hooked up lines, and electrical plug and screwed the pump to the frame. Put the coever back on unit. Plugged back into wall. Worked immediately.

Gave model number on website, found picture of icemaker section. Ordered part that came in 3 days and switched old for new

Uncoupled the old connector, replaced with new connector and attached supply line. Repair easy with right part, prior to ordering the right part I had tried a compression fitting and it still leaked. U-tube and others demonstrating repair assured me I was on the right path.

So easy that my 13 years old son replaced it.

I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.

clipped new part on ice door