4ED20ZKXDN00 Whirlpool Refrigerator - Instructions

This story is less about the repair than the service. On Monday, I removed the meat drawer to give it a quick rinse. Unfortunately, I fumbled the ball getting it back to the fridge, dropped the drawer on the hard stone floor, shattering it.

Instead of calling a repair man or going to the local appliance store, I opened up my macbook, found partselect.com, ordered the part and they had it taken care of in 5 minutes. Two days later, Fed Ex handed me a box with the replacement drawer, and I slide it in. Done. Total time to repair -- 6 minutes.

Sure beats leaving the house!

My tenants moved out of my rental property and abandoned their refrigerator there. The freezer door would not close properly because someone had previously removed the lower door support bracket and failed to replace the lower bracket shim that positions the lower part of the freezer door properly out from the refrigerator cabinet causing the door gasket seal to bind before the freezer door was fully closed. I removed and replaced this lower door bracket with a new shim made up of serveral thicknesses of cardboard to achieve this spacing and freezer door now closes and seals properly. They had never connected a water supply to the refrigerator although this model is equiped with an ice maker and in door ice and cold water dispenser. The access panel on the back of the unit had been previously removed and discarded. I made up a new access panel from cardboard and connected the water line to the solenoid valve. Valve was so old it would barely open when valve energized and water flow was too slow to make proper sized ice cubes and fill a water glass. I purchased a new water solenoid valve and replaced ther original valve and cured that problem. Replacing the access panel cured an improper cooling problem because with panel removed, most of the air flow bypasses the condenser coils. Lastly I replaced the upper tubular light bulb and the lower light socket I purchased here and installed a 40 watt bulb in the new light socket. Presto! I was able to turn non working abandoned refrigerator into a workable unit.

1. Put pieces of wood under door to support it.
2. Unscrew three screws holding door hinge.
3. Disconnect water line.
4. Unscrew screw holding each cam. One to door and one to hinge.
5 Replace cams.
6. Retrieve plate with threaded holes behind frame that the hinge attaches to.
7. Use thin philips screwdriver through the hinge bracket, shim, frame and screw plate to align it for the other two screws.
8. Replace all three hinge screws.
9. Connect water line fitting.
10. Remove wood for door support.
11. Check door for smooth movement and strong pressure when closed.

the process was pretty straight forward though the part came without instructions. We were able to replace the part improperly with ease. however, we were not able to get the pieces aligned properly for a long time. We ended up taking the door off many times to try to realign the pieces. After many hours I finally unscrewed the bottom cam while the door was in place. The piece popped into place and all was fixed. Had the part come with directions telling us to do this we would have replaced the cam within 15 minutes!

I took out the old socket by moving a clip. Reattached the electrical wires, clicked in the socket and that was it.

Freezer worked great, refrigerator stopped getting cold and lots of ice formed around the condenser on the bottom of the refrigerator.
First I had a serious ice issue, ice build up around the bottom of the refrigerator and all through the cold air vents, condenser and cooling fan. I unplugged of the fridg and let defrost over night. I also took all the cold air vents out and cleaned them.
Then I followed the switch install video very simple switch install. Now the Refrigerator works Great nice and cold.

Exactly as the demo instructed. It was very detail friendly and was very easy to follow.

The Video on U tube was helpful. I have a side by side model and it was difficult to work in such tight quarters to attach the new part . I found that by removing the cable assembly it was much easier to attach (cut and crimp) the new part on the outside , then reinsert the assembly. The new part resolved my problem. Don't panic when you try and remove the cable assembly. Hope this is helpful.

I watched the repair video and did exactly as described. Excellent video and step by step instructions. Follow them and you cannot go wrong.

Took out old drawers, slide new drawers in.

First empty the shelves on the refrig. door. Then removed the upper hing cover and removed the three screws holding the hinge to the body of the refrigerator. Lifted the door off the bottom hinge and placed it clear of the unit.
Inspected the bottom hinge and cleaned off the screw holding the closing cam, then with a nutdriver removed the screw holding the cam and removed the cam from the hinge. Installed a new cam closer, secured the cam with a screw. Hanged the door back on the lower hinge and re-installed the upper hinge. Job Complete!

Fridge/freezer warm. After unpluging and plug in again, both would get cold. Then, ice would partially melt in the freezer only to refreeze later. Noted large temperature swings in freezer-up to 48 degrees during defrost cycle. Finally after a day or two, both sides warming up permanently to room temp. Tapping inside the fridge near the cold control (thermostat) would cause the warm fridge/freezer to cool again. Installation is simple. Remove knobs and snap on face plate in front top of fridge. Remove screws allowing plastic cover to drop down which houses the thermostat at the inside top of fridge. loosen two mounting hex head screws from thermostat mount. Remove two plastic covers concealing thermostat wire that travels to vent at back of fridge. Remove thermostat. remove plastic tube over wire on old thermostat by slipping it forward and slide tube on to new thermostat wire. Install is the same in reverse. A thermometer in the freezer confirms very little temperature variation after install (3-4degrees); ice no longer melts, unit stays on!

snapped the new shelf retainer end caps onto one new trim-door and 2 old ones and snapped all 3 back onto the freezer door above each shelf so I can now use 3 freezer shelves

Removed the cover plate on top. Used a wrench and the nut driver to remove the three screws & the screw holding the grounding wire. Pulled apart the plastic coupling for the wiring to light the freezer. Then with the aid of a friend - lifted the door (with food removed from door shelves) off the hinge. This freezer had a water line which we didin't know how to disconnect so we were careful to move the door slightly away from the broken hinge, set it on a stool with one person holding the door steady while the other person installed the new hinge piece. Definitely takes two people (as suggested in the directions) to both lift and guide the door into place. Once it was in place - I reinserted the screws up top and tightened them. Then had to untighten them to get the door to line up as it should vertically - so I would suggest just lighten tighen the upper screws until the door is aligned and swinging smoothly. Then reattached ground wire and plastic coupling. Works great.

easy - remove the door, replace th part, put back the door