4ED20ZKXDN00 Whirlpool Refrigerator - Instructions

I removed the drawer and the shelf. I looked at the support on the other side to figure out how to insert the new one. Due to the shape of the "hook" part of the support, and the hole it needed to go into, I figured out which way I needed to insert it to be able to twist it so it would stay in place. From another online hint, and from talking to a repairman at a local shop (who had ordered me the wrong part) I knew I needed to twist it after inserting it. I used a pair of pliers to twist it counterclockwise, about a 3/4 turn. I put the shelf in and re-installed the drawer.

just snapped it on,

First I removed the end caps off of the front piece and put the new end caps on the front piece and put it back on the refrigerator door.

Remove all items from the door shelves. Removed the top hinge cover and removed hinge mounting screws. Lifted door off bottom hinge and laid it on its side. I then replaced bottom hinge cam by removing (1) cap screw. Very simple job.

the piece fit perfectly and delivery was within a couple days. very satisfied.

lifted door 1/2 inch and put blocks of wood under the door and replaced the lower hindge cam.

Ordered shelf support stud kit. Product was promptly delivered, and contained the parts as shown on website. Took longer to open the package than to replace the missing shelf support bracket. No problems. Would order from them again.

Removed old thermostat and replaced with new one. The video link in the shipping email was great - really detailed even though it was a simple fix.

Searched my issue on the internet then chose part select to see if bi-metal thermostat was available and it was so I ordered part which was under $30.00 incl. shipping. I then went to You Tube to watch how to replace the part but most importantly to find out where it was located and degree of difficulty. Replacement was rather simple and it fixed our 22 year old fridge. I must add that when I looked up the part it also told you what percent of the time that particular item actually fixed the problem based on others experience. I thought that was neat info. as I felt better about ordering something that may or may not fix my problem. Thank you,

remove old crisper pan
install new crisper pan
dispose of old crisper pan

The repair video was a great help in this specific repair and matched my refrigerator model exactly. The only issue was an apparent design change in the thermostat that I received. The location of the electrical leads has changed. It might be worth mentioning this in the video. Polarity is not an issue in this case, but if it was, it would be worth noting in the video. So far the refrigerator has been operating normally.

My fridge was not cooling properly as I would have to tap the thermostat at times to get it to kick on again. Ordered the temperature control thermostat from this site t and watched video on how to install. Not hard at all and did it in under an hour. Fridge is working like new..

Removed old switch and installed new - but did not solve problem

After spending $250 on repair by calling appliance repair professional who changed relay in the fridge, the problem was not solved. I had to manually turn the switch off and on again to make sure my fridge would maintain its temperature. I read some similar problems on this web site, watched instalation video and decided to give it a try. Part came in very quick and it took me (female) 45 minutes to install the new part and refregirator worked like a champ. I would never call professional again until I try fixing the problem myself.

I followed the procedures that others described that had the same problem,very handy