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38489KBSWRSS General Electric Refrigerator - Instructions

All Instructions for the 38489KBSWRSS
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Shelf above vegetable drawers cracked in middle
Take out both vegetable drawers. Lift back of shelf first then front until you hear the click from both front sides. The shelf should now be loose and you can take fully out. Remove the glass shelf from the plastic frame by turning the shelf over and pulling back and up from the rear part of the glass. Put the glass into the new plastic frame by doing the same technique. Then put the shelf back into the fridge by the resting the shelf down in the correct position and pushing the front of the shelf until you hear the click again on each side. slide the drawers back into place and you are done!
Parts Used:
Vegetable Pan Cover Frame - Glass NOT Included
  • Carole from Oak Ridge, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Added a Second Snack Pan
My fridge came with only a single snack pan, and since the glass shelves are identical I decided to order the parts needed for installing the second snack pan. The glass shelf is secured in front by a round plastic pin protruding from the side of the fridge. Once the shelf is lifted upward and free of this pin, the rear retaining ears on the metal shelf side brackets can be released from the vertical-slotted metal track at the rear of the fridge. Make certain that you have the Right and Left snack pan slides oriented correctly, and positioned on the correct side of the metal shelf brackets. You’ll need to thread two self-tapping screws into each of the snack pan slides: one near the front, and the other at the rear. These screws extend through the metal side brackets into pre-aligned holes in each pan slide. When this is completed, you can test-fit the new clear plastic pan slide (drawer) into the slides to make sure it fits correctly. All that's left to do is insert the retaining ears into the appropriate pair of slots at the rear, then lower the front of the glass shelf until it's properly positioned over the plastic support pin. Now you're ready to enjoy twice the snack pan capacity as before!
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan Screws - Package of 12
  • WILLIAM from CHESAPEAKE, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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broking slide
replace the bar lift top off
Parts Used:
Snack Pan Slide - Right Side
  • Anthony from Painter, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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install second set pan sliders
Because the kit did not include fasteners, had to use wood screws and superglue.
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan
  • William from Rockville, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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frig door kept slamming into cabinet
took the old stop off put the new stop on
Parts Used:
STOP DOOR FF
  • Anthony from Riverview, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Refrigerator section too warm
I followed advice from other posts on this web site. The only thing additional I'd recommend is to take pictures of assemblies before you disassemble them. A neighbor gave me that useful tip. It should be noted that I first noticed my refrigerator failure back on June 22, 2012. I hired a reputable local repair service to fix it. They replaced the Defrost heater (item 618) and charged me $ 208.14. Then on August 22nd, I noticed that the problem resurfaced. I decided to fix it myself using info from site. The repair went well, and I'm hopeful that it will stay repaired. Kudos to this site!
Parts Used:
Evaporator Fan Motor Defrost Thermostat
  • Ken from Chapel Hill, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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The refrigerator made a humming/grinding sound
I used the socket set to remove pannel that allowed me to have access to the evaporator fan. Once the fan and it's container was visible, I removed the entire fan container using the socket set. I took the fan out of the container, removed the damage blade and the damaged fan grommets. I then replace the old blade with the new blade and put the fan and the compartment back together. I am not very handy so if I am able to do this, anybody can. Ps. I was very very pleased with the services I received from PartSelect and would encourage others to use them - must admit I was very suspicious at first.
Parts Used:
Evaporator Fan Blade Evaporator/Condensor Fan Grommet
  • Glenroy from Martinsburg, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
Parts Used:
Run Capacitor
  • James from Bel Air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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refrig.not cooling.freezer ok.
removed freezer panel,found the evap.iced up,put defrost timer into defrost. wated five min.no heat used hair dryer to defrost evap.found termination visually defective.replace defective part.no call back.Iam a EPA certified universal technician.
Parts Used:
Defrost Thermostat
  • Leroy Neal from Andrews, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Starter/overload assembly and run capacitor were bad
Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.
Parts Used:
Run Capacitor
  • Colby from Blanding, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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refig light did not work
per your instructions
Parts Used:
LIGHT SWITCH
  • paul from east hanover, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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a lot of ice in the freezer-and in the refrigerator is warm
HI I am Stoyan. I had a problem with my refrigerator. The freezer produces a lot of ice, but the refrigerator was warm. I try to find what other people comment on this site partselect.com. I decided that the thermostat is damaged. I ordered the thermostat from partselect.com and I had the delivery within 24 h. and I was very happy with the fast delivery service .I saw a video on the same site how they show how to do myself the change of the thermostat. I took the hairdryer from my wife to defrost the refrigerator for 40 minutes and removed the old thermostat. I decided to test the heater with a 9 volts electricity from a portable charger for a car. I made an electric circuit chain and on the end of the heater I saw that there was 9 volts electricity and I understood they are ok. I changed the thermostat for 5 minutes, looking very carefully to match the colors of the cables. For $ 11, I saved money to buy a new refrigerator or pay a big bill to a repair service. Thank you for the video that helped me very much. My refrigerator work well.
Parts Used:
Defrost Thermostat
  • STOYAN from ARLINGTON HEIGHTS, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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All Instructions for the 38489KBSWRSS
91 - 102 of 102