38351HBMERWW General Electric - Instructions

Took out old put new in. Watched a u tube, no problems

I FOLLOWED YOUR VIDEO............WAS EASY. THANKS

two screws and a connector were removed to replace the timer.
Timer was located on the top front of fridge

Well, when I opened the package the gasket was bended in half so I opened it and put it first on the floor and after some minutes I put it on the refrigerator side.
Then I took a screwdriver and easily removed the old gasket, cleaned the the channel where the new gasket had to seat or be inserted. Then I took the new gasket and put it on place and begining on the top right corner I began to insert the gasket into the channel from the right to the left. Double check to see if was ok
I continued on both sides from top to the bottom, one by one.
When I reached the bottom I began from the left to the right inserting the gasket into the channel. To complete the installation at the bottom I had to pull the gasket a little to properly reach the corner and I finished
To make sure the gasket was on place I hit the gasket with my bare hand all around and I was done.
It was very easy, I just followed the instructions given by the manufacturer

This was after sitting idle for 9 mos. I simply pulled the part, ordered the same part and installed. Nothing more than a couple of screws and 2 wire connections. It now works great.

Snapped end cap onto bar and installed bar onto freezer door.

I considered going to an appliance parts store but found the part very easily on the internet and had it within 2 days. I am very busy which was very helpful.

I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.

Inspected freezer because food was not freezing, getting cold, but not freezing. Noticed fan was not blowing air, but making a little motor noise, like it's trying to turn. Removed cover panel, and found the fan blade rubbing on the panel, fan shaft was worn out and very loose, wobley. That told me the fan needed to be replaced. Found part on the GE Partselect website and ordered the parts via the website order process. This was easy. The parts were shipped quickley and were at my front door the next day. Couldn't believe it. The actual process was very easy: Remove cover, remove bracket holding fan motor, remove and replace motor, re-assemble parts. About 20-25 minutes from start to finish. Freezer is working like it's suppose to.

I must thank yo for sending the fan so fast. If I ever have to deal with any appliance again, you are first on my list.

Open the freezer panel which attached with screwws and locate the defrost thermmostate behind the back pannel. Cut off the old thermostat wires and connect the new wires.

I ordered 2 end caps just to keep one as spare. Turned out I had ordered a size larger than the one already on the refrigerator. So I replaced both ends and it worked fine - with increased shelf space. Now I can even fit a gallon container with ease!!! Took about 20 seconds. I just wish there was an easier way to measure parts before ordering. Otherwise, the entire process from order to finish took about 3 days.

The replacement cap fit perfectly. Unfortunately when the orinigal cap broke it tookout a small piece of the surrounding plastic leaving nothing for the new cap to catch. I have the piece and tried several kinds of glue but nothing holds it securely enough. I would however readily recommend your company. The service was terrific.
Thank you.

Put the new end cap on and snapped it into place, took about 5 seconds.

The repair just required snapping the new part on to the door shelf and then snapping the shelf in to the door.

I simply snapped the two end pieces into place, attaching the guard rail. It was like putting the pieces of a very easy puzzle together‚ especially for someone like myself who is mechanically challenged.