38351HBMERWW General Electric - Instructions

Easy fix - snapped together.

4 screws in the freezer and the back panel came off then 2 more screws to take the motor off. I unpluged the old motor pluged in the new motor put the back panel back on and I was done.

First I removed the left condensor fan motor bracket nut, loosened the right motor bracket, dropped the moter bracket down freeing the motor from the rubber grommets.
Pulled the fan off from the motor shaft, pressed the new fan on the shaft and installed new grommets. Replaced the motor bracket and tightened the right bracket nut and checked fan for clearance and free spin. Reinstaled the left bracket nut. Turned on the refrigerator and checked fan for action. Everything worked great.
I did not know the fan replacement came with a compression ring already installed, so now I have an extra compression ring.

Repair was a no brainer. More important, Part Select was extremely efficient. Customer Service was very helpful as my model number was not available on line. Thanks for your wonderful and prompt service. Rich L.

first I ordered parts that didn't work. the return process was painless and I found the part I needed, which just popped right in!

From instructions found on the site I was directed to the defrost timer part being bad. And from the information others posted that have had the same problem I was able to replace that part by removing the bottom grill just below the door and on the left side was the part. Removing one screw to remove the bracket from the frame and then another screw to remove the part from the bracket. I found it easier to remove the part from the bracket before I pulled the part out so I would have more room to unplug the connector. Just reverse the steps to replace the new part. It took about a day or so for the refrigerator to get to the proper temp.

even my three year old grandson could do this one! open the door slide the old tray all the way out and slide the new one in. wha-la! Actually I was very impressed at the ordering process since I could actually see a picture of the bin in its actual use not just some obscure number with a vague discription. I'm a visual person so this made it extremely easy to see what I was ordering. No guess work.

Despite attempts to quiet the 2 year old fan, I went ahead and replaced it. Part Select was prompt with a new one at my door less than 24 hours. It was just the fan motor, so took a couple extra steps to place it in the metal housing, but no problems and though the frig still makes noises, it's not coming from the fan as before.

Followed the instructions on the repair video and it made very easy. Also saved us a lot of money. Thanks for your help.

Took back out of freezer compartment, pulled plug and removed old motor, inserted new parts. It was
easy and the parts arrived the day after I ordered
online, even though I chose the cheapest shipping
option. Nothing in my freezer had a chance to thaw
out.

Parts Select made this an effortless process. From finding the part, ordering, to the online diagrams.

I'll be back...

First I removed the two screws, the fan and unpluged the electrical connection. Then, plugged in the new part and then screw it back together.

I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.

I haven’t received the wheel yet. Originally ordered on Dec. 13. Hadn’t received it by Dec. 20. Finally shipped on Dec. 22. Tracking said it was expected to be delivered on Jan.2. Not delivered. Then it said it was still on its way but it was unknown when it would be delivered. Still waiting on Jan. 6. By far the most expensive economy shipping ever, as this refrigerator is in a rental that can’t be rented until a wheel is installed.

Installed the new timer.