363964 Kenmore Refrigerator - Instructions

My repair was simple. Just put the shelf in the holes in the freezer. The AMAZING thing was how quickly I recieved the part after placing my order. I placed the order at about 3:30 pm on a friday checked the box for ground shipping and the part was at my door the next morning. I think that was a mistake, but I was impressed.

I followed the directions of Steve on the installation video. He makes it easy to do the repair with his step by step description of the installation. I have repaired three different aging appliances with help of Steve and PartSelect's very helpful Customer Service.
I wish Steve a wonderful retirement and hope PartSelect can find someone as easy to follow for future videos. The videos are priceless for the repairs.

I first unscrewed the broken right rail from the back piece and replaced with the new rail. Did the same for the left piece side. Attaching to the front rail was challenging because I took a while to figure out how to remove the cover (where the pictures of the vegetables/fruits are). But if you just get a narrow flat-head screwdriver under there, it just pries off. Then you can get to the little screw that attaches the side rails to the front piece.

Did not do the repair because the unit arrived damaged. The packaging was in good condition. The plastic around the plug in shattered, and some of the plastic was inside the motor. Very good, and fast on adjusting the order.

First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.

replaced lights in refrigirator and freezer

Removed the 2 drawers and then the glass shelf.
Positioned the drawer slid and tightened to rear screw and the front screw.

Replaced the shelf and the 2 deawers.

What's the big deal? Any 78 year old woman can do it.

I loosened the compression nut on the valve with my fingers and pulled the water line free from the valve. On the other end, I just pulled it from the hose clamp. Installation in reverse. Force the water line into the fitting on top, Slide the old nut over the line on the bottom. Screw the nut onto the valve. Reach inside the freezer and turn on the ice maker. Done. Before replacing the cardboard grill, you should vacuum the coils on the bottom, front and back. If practical, push it outside and blow it out with an air compressor or a leaf blower.

Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they were fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.

Part was perfect fit .Removed fan .three screws.replaced that s it

I followed the directions on the site for the center slide replacement. I had actually called a local store and had him order the first part. It took several days and then I started searching online and found this site.Then I ordered the second part on line and to my surprise it arrived the next day. I was fortunate enough to have lived only about 70 miles from the distributer.Following the directions I found here is how I attempted the initial repair. With the vegetable bins out fo the bottom, I removed the plate covering the front frame by gently prying it off. Then I removed the two screws to losen the bar and lifted out the glass shelf. I didn't have much difficulty removing the frame since the front piece support for the slide rail that fit into the frame was already broken. I also had to loosen the screws on the back rail. I removed the entire frame and then replaced the side rail reinserting it into the end caps. I replaced the back screws and then the front ones .I replaced the glass shelf and then the cover cap for the shelf.
The only problem I encountered was that I couldn't seem to get the back screws really tight and I don't know why.

I had to remove the glass shelve, the two drawers, and the middle rail. Once I did that, I slide the unit out together. I placed the unit on the floor and removed the one screw located on the far backside of the unit. I had to remove a slip cover (it had the kenmore logo and the writting on it) it was a snap on, so no problem. Glad it was not gluded on. After the old part was removed, I put the new part on. Put the two screws back on and snap the cover back on. Then I put the whole unit back in. This included the glassshelve and drawers. The process was pretty easy. Good luck with your change.

Took out both draws and glass shelf, removed the entire lower shelf housing. I snapped off the front rail aluminum face to expose the screw. Unscrewed both screws and removed the rail and then just reversed the procedure to put new rail on. It was the most cost effective way of doing it. All the pieces are there on the GE website as long as you know the model number. You will save a lot of money by doing it yourself.

Removed drawers and glass shelf. Removed screws that hold old slide rails in place. Installed new rails and re-installed cover for vents. Placed assembly back in and installed drawers.

0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.