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363964 Kenmore Refrigerator - Instructions

All Instructions for the 363964
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Panel hot to touch between freezer & refrigerator. Motor hot, fan not rotating.
Unplugged refrigerator, removed three screws to take out part, disconnected the wires and removed bad unit. Removed fan blade from old unit and attached to the new unit. Attached wires, placed the new motor back in. Plugged it back in, within 20 minutes panel between freezer and refrigerator was cool to touch.
Parts Used:
Condenser Fan Motor - 115V
  • Kimberly from Grandy, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
32 of 39 people found this instruction helpful.
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Neeed extra shelves for new purchased refrigerator
Simple install. .
Parts Used:
Stationary Wire Shelf
  • Hollis from Daphne, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 35 people found this instruction helpful.
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Compressor overheating - Fridge not Cooling
Condensor Fan not turning. I thought it would be an easy fix. I thought I could pull off the shroud and fan assy - no joy. Too many copper pipes and lots of tubing in the way. It took 90 minutes to remove and 30 minutes to install. The BIG hint here is to loosen the shoud, pull it back as far as you can and then remove the nut that holds the fan blade in place. THEN you can remove the motor. Get the new motor back into the shroud, get the blade back on and then tighten the shroud back up.
Parts Used:
Condenser Fan Motor - 115V
  • CHRIS from LAGUNA NIGUEL, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
16 of 19 people found this instruction helpful.
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Noisey Motor, Bearings Out, Dying
Remove back cover, exposing fan motor. Turn off power, remove nut on fan blades. Remove fan carefully, do not bend. Unhook wiring harness. Remove three screws that hold the motor on the back frame. Remove old motor, install new. Carefully, reinstall fan blades, hook up wiring, and your ready for tryout. Also do some cleaning while your there. Clean old fan blades with hot soapy water or contact cleaner. Everything runs better clean!
Parts Used:
Condenser Fan Motor - 115V
  • PERRY from VANDERBILT, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Wrench set
12 of 13 people found this instruction helpful.
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Frame that supports the vegetable drawers was broken on both sides.
Removed screws (4 total) that hold everything together. Removed broken pieces; slipped two new side pieces in place, replaced the screws; put entire frame into place, glass shelf on top, drawers in place: Done!!
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Ellis from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 14 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb - 40W
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
22 of 45 people found this instruction helpful.
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fridge quit coolingg / freezing
remove lower back cover - disconnect wires to fan motor - place 6" fan to blow on condenser - fridge began cooling & freezing again - ordered part - part arrived - removed fan motor & bracket - cleaned brackets & fan blade - cleaned lint & dust from condenser compartment (took longer to clean than anything else) - replaced fan motor - replaced cover - was hero with wife ... :-)
Parts Used:
Condenser Fan Motor - 115V
  • JEFF from HAMPTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 13 people found this instruction helpful.
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Fan had quit; needed replacement.
The fan was the correct part. It arrived one day after my well trained son-in-law had left for Texas. I had to install the motor myself. He had trained me well; it was not hard. the most difficult was getting the two tabs on the fan housing to fit back into the frame of the refrigerator where they belonged. Thanks. the part & delivery were overpriced, but I needed seed and convenience. Thanks for getting it right the first time.
John Moragues
Parts Used:
Condenser Fan Motor - 115V
  • John from Divide, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 15 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
17 of 36 people found this instruction helpful.
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noise from condenser fan
disconnect the power to the unit. remove the retainer sctrews on the mounting bracket. remove fan motor from unit. using the rerquired tools remove the fan from the old motor and install on the new one. torque the nut until all slack is out then 1/4 turn. reinstall motor assy. and reconnect power. test the system .
Parts Used:
Condenser Fan Motor - 115V
  • donald from opelousas, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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Broken rails - drawers do not close well
Very easy. Removed all the parts from the fridge. Removed the glass. Unscrewed the two screws holding the rails to the front and rear support. The front support that has the "fruit" and veggie" settings, you have to remove the plastic name cover off to expose the front screws. The install is the reverse of the removal. The only "tricky" part is remembering the configuration (left from right) and removing the vinyl edging that the glass rests on from the old left and right rails and placing it on the new rails. Good Luck to all! "Quality is not an act, it is a habit" - Aristotle
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Stephen from Charlotte, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Not enough shelf space
At this time of the year our beach fridge is always full of food and drinks. Every time we want something it meant leaving the door open for extended time whlie moving things left, right and center. When the new shelf arrived I removed the food and drinks from the existing two shelves and moved them closer together. I then slipped in the new shelf and reloaded the food. Suffice to say the fridge stays open less and we are able to get at things without moving others. I wish I had thought to do this before.
Parts Used:
Stationary Wire Shelf
  • Suzanne from Brooklyn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 9 people found this instruction helpful.
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no shelf in my freezer
first I ordered parts that didn't work. the return process was painless and I found the part I needed, which just popped right in!
Parts Used:
Freezer Shelf
  • Barbara from Brookfield, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 11 people found this instruction helpful.
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missing center cover slide for vegetable bins
I took out the vegetable bins and slid in the part. Replaced vegetable bins. Works perfect. I was told locally that GE doesn't make the part any more and that I wouldn't be able to find one. First place I looked on the net was you and found it with no trouble at all. really thrilled to get it. Thanks
Parts Used:
Center Cover Slide
  • Jean from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 8 people found this instruction helpful.
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the plastic vegitable bin cracked
even my three year old grandson could do this one! open the door slide the old tray all the way out and slide the new one in. wha-la! Actually I was very impressed at the ordering process since I could actually see a picture of the bin in its actual use not just some obscure number with a vague discription. I'm a visual person so this made it extremely easy to see what I was ordering. No guess work.
Parts Used:
Lower Crisper Drawer - Clear
  • Catherine from Clinton Twp., MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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All Instructions for the 363964
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