36362 Kenmore - Instructions
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Light bulbs wouldn't come out of socket
I ended up breaking one bulb trying to remove a burnt bulb for replacement. We then tried removing the other bulb and it wouldn't come out either. I googled the problem and found PartSelect and an explaination of the problem. Heat from either the stove or the bulbs had fused the bulbs into the sockets. Comments on the problem explained that you just remove the bottome pannel (we had seven screws), unplug the old sockets, insert the new and new bulbs and reattach the panel. It was quick and no problems to correct. We did discover the microwave was on its own breaker, make sure to disconnect or cutoff power to the microwave before you start.
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Toni from Denton, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
18 of 19 people
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Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
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Katherine from WILLIAMSTOWN, NJ
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
17 of 18 people
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turntable wouldnt turn,and light sockets were cracked and brittle.
turntable coupler was an easy switch from inside the cooking area(pull out and push in the new part).The light sockets were accessed by removing five screws under the microwave,lowering the panel and replacing the light sockets(one screw in each and two electrical plugins)simple....
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Kerry from Davis Junction, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
18 of 22 people
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Glass turn table made loud noise while turning then stopped turning
This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.
Great website!
Great website!
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Linda from Le Claire, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
17 of 21 people
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uncontrollable heat - would not cycle off
Turn circuit breaker off.Raise up cook top and remove 6 screws that hold catch pan in place.move 3 screws that hold switch cover panel [2 sections]in place. Pull off knob for bad switch and remove 2 screws.Pull off each of the 5 wire terminal clips by removing one at a time and replacing that one on the new switch control to assure correct placement.Reinstall switch cover panel and catch pan.
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anthony from maumelle, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
17 of 21 people
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Changing the bulb that illuminates the cooktop
Loosen screw holding glass cover plate in place over bulb. Glass cover plate will swing down. Unscrew bad bulb, replace with good bulb, reset glass cover and tighten screw.
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LUCY from BALLWIN, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
21 of 33 people
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The handled is bolted on the outside door panel and inside to a window panel. Not knowing if all would break when snapping it apart. No screws to disassemble the door. Every part snaps together and when snappin apart you've got to have good skills to recognize how to remove each part without brea
removed the inside cover (plastic) around the glass. removed the 2 screws inside the the panel.
Snapped of the door panel and removed 2 more screws. Replaced the handle by screwing it in two places on the door panel. Snapped that panel back on to the door then placed the 2 screws back in to connect handle to an inside panel for sturdiness. Replaced the inside plastic modeling that surround the door carefully and then it was done. Removing all panels require caution because of ease in breaking them.
Snapped of the door panel and removed 2 more screws. Replaced the handle by screwing it in two places on the door panel. Snapped that panel back on to the door then placed the 2 screws back in to connect handle to an inside panel for sturdiness. Replaced the inside plastic modeling that surround the door carefully and then it was done. Removing all panels require caution because of ease in breaking them.
Parts Used:
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wade from indianapolis, IN
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
15 of 18 people
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After closing door the display panel must be tapped on to keep the unit operating.
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
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Paul from San Jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
25 of 49 people
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Grinding Noise In Motor
Removed upper cover. Removed screws in cover plate & motor mount. Removed inner cover with pop screw inside microwave. Reversed procees to install new motor.
Parts Used:
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MARK from VALLEJO, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
17 of 25 people
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rotating glass tray was grinding and not turning.
I first took the filters of the exhaust and then removed the screws on the bottom of the combination microware hood fan. Once the 6 retention phillips head screws were removed from the bottom of the microwave, and the hinged bottom "door" lowered the motor was exposed. I removed the motor by removing the two phillips screws and unplugged the motor. The hardest part was finding a replacement on the net because most shops did not give enough details or pictures to know if a part was exchangable or a replacement. Partselect.com listed the parts, motor voltage, and had pictures so that I was comfortable with ordering. The part arrived the day it was scheduled to and I simple reversed the process and within 5 minutes I had the microwave motor in and back together. It is nice to do business with a place that also gives you a returns policy upfront.
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Michael from Midland, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
14 of 16 people
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broken door handle
First i pick up all the tools that I thought would be needed for the door handle replacement. I looked at the exploded diagram online, but did not know how to remove the inside panel to expose the handle mounting screws? I did not want to break any more plastic parts by pulling to hard on the old weaken parts. I have 30 years experience repairing office and banking equipment but never took a microwave apart.. Next I read two reviews by two different women explaining how easy it was to take off the inside panel with a butter knife---yes a butter knife. The knife worked great and I never would have used a knife. Everything just unsnapped from there on. Thank You to those women.
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ED from Santa Clarita, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
14 of 16 people
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Replace Door Film
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Roy from Alta Loma, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
21 of 38 people
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No power to microwave
Had trouble isolating the problem, so I had a repairman identify the problem, then I ordered the part and replaced it myself.
Removed screws holding the grill in place. Removed air filter, removed screw holding plate under the filter in place. Reached in under fan cowling to find the thermostat cut-out. Disconnected the two wires. Put the new thermostat in place. Replaced screws plates and filter in reverse order.
Removed screws holding the grill in place. Removed air filter, removed screw holding plate under the filter in place. Reached in under fan cowling to find the thermostat cut-out. Disconnected the two wires. Put the new thermostat in place. Replaced screws plates and filter in reverse order.
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James from Highland, UT
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 23 people
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Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
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charles from SARASOTA, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
13 of 14 people
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Turntable coupler broke due to plastic wrap getting tangled
Turntable coupler broke due to plastic wrap getting tangled, top part came out easy, other piece that broke did not come out so easy. Placed used stocking over shop vac end and vacuumed out broken piece, replaced with new coupler. Done.
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Eric from CINCINNATI, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
13 of 15 people
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