14384 - Instructions

This was not the problem, but the replacement was really simple. The video provided made it a breeze

first remove pump assembly by removing clamps and hoses { place bowl under pump some water will come out} then remove two 1/4" screws that hold motor to transmission unplug motor and remove. coupler will be visible now simply remove coupler and install new parts. job took about 25 minutes.

I used the installation video to see how to complete the repair. It was an easy repair with the use of the video. This was the first time that I ever got and installation video, on line, with the purchase of a repair part. This site is a great parts company and I will use them every opportunity that I can

used the u-tube video and it worked just as the video described it!!

I followed the online video. It worked perfectly.

Removed the screws under the trim on either side of the control console then rolling the console back was able to remove front of washer. Laid washer on back and was able to get to motor pump and coupling. U Tube has very good video on how to.

Unplugged all electrical connectors, removed gear case & motor as one, separated motor from gearcase, replaced coupler, reinstall, was alot easier than it looks, only thing now is it has a clicking noise when spinning, works fine, will wait for something to break and find out what clicking noise is.

After taking out the agitator to see if the problem was there, we tipped the washer over and started diassembling the major pieces. It was easy to find the broken coupling between the motor and the transmission drive and fairly easy to get it out. The part was here in three days and is a better design than the original one because it has ... Read more a metal sheathing inside the place where the old part broke. We had the washer up and running in about 30 minutes.

I found a YouTube video that was for the drive motor coupling that had the sound the machine was making. Then after ordering the part, I followed the video here. I was able to do the repair without unhooking the water by tilting the washer. Only thing I would like to add is that it took me two tries because the part is newly improved and ... Read more tighter so I hadn't pushed it on enough. Smelled burning and banging, so I found another video explaining how to use a socket and hammer to gently tap the coupling onto the motor until it is flush with the inside. Put it back together and wallah. Good to go. Done by a 49 year old woman for under $20.

1st I took the brackets then water pump off. Then I unscrewed the brackets and took off the motor. Under the motor the coupling just slide off.

First, I turned the machine on it's side to provide access to the bottom/motor coupling area, then I removed the two motor straps that are connected with bolts to uncouple the motor to the coupling and transmission/pump, I also removed the hoses to the pump, then I separated the motor, then I removed the rest of the pieces of the old coup ... Read more ling, and then installed the new coupling, and put it back together, connected the straps back on the sides of the motor.

I moved the washing machine to the garage and while it was still on the dolly, I laid it down so that the underside of the machine was acessible. I then proceeded to remove the hoses from the pump and then removed the pump. This gave me acsess to the motor which I removed after removing the clip screws holding the clips on the motor. Afte ... Read more r removing the clips, the motor then came free allowing me to pry the remaining pieces of the coupling assembly loose from the shaft of the transmission and the motor. Reversing the procedure allowed me to complete the repair. Using a socket to tap the pieces of the coupling onto the shafts of the motor and the transmission made it easy to get them onto the shafts properly. By the way, I think that if the couplings were made of stainless steel rather than a composit plastic I would not have had to do the repair at all. The rubber center piece was not worn at all. I think that was poor engineering on the part of the designers.
Gene Sinclair. Cedar Park Tx.

I turned off water supply and unhooked water hoses from washer. I then turned washer around and turned over on its front. This exposed the motor and gear box(transmission). I took hex screw out of clip and snapped off of motor. Then took 3 bolts out of gear box so I could pull it to me and pull it off motor, this separated the coupling so ... Read more I could pry it off the motor and gear box. I then lined coupling ends with both shafts and used a 1" block of wood and hit it with a hammer to drive new coupling ends in place. Line rubber center piece with holes in coupling ends and push motor back in place, then bolt gear box back, replace strap on motor(being sure to put insulating pad under strap). Line up motor to original position, set washer back up, turn around, hook water hoses back(hot line to hot connection and cold to cold connection). Be sure to check operation before turning water back on.

Followed the instruction from the video. I am very satisfied with the accuracy of the instructions.

I first diagnosed the problem using the 'Find part by symptom' feature, then ordered the part (fast shipping!) Then I found a great tutorial on YouTube by a user called TheApplianceMan who did a very thorough but straightforward job explaining how to replace the direct drive motor coupling. I've never attempted this type of thing before a ... Read more nd was intimidated at first, but it ended up being a breeze just following the video. My husband couldn't have been happier that we saved what would've been several hundred dollars to buy a new washer, and at least $200 for an appliance repairman to do it!