110963 Kenmore Dryer - Instructions

All Instructions for the 110963
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Dryer wouldn't turn on b/c door switch broken
373 of 456 people found this instruction helpful.
  • April from Xenia, OH
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
It was simple once I figured out what to do:). I removed the 2 screws on the top of the dryer... they were a bit hard to find. Even with the other descriptions on this site. I was removing things I didn't need to. The 2 screws you need to remove are under the LINT COLLECTOR LID. Remove those 2 screws & lift the lid... it will be tigh t at first. the front of the lid has 2 "catches" in the corners.

The hardest part was getting the door switch assembly to "unplug". We pried it off -- eventually -- & then simply plugged in the new one.

Saved me LOTS of money & was worth the 30 minutes - 1 hour of work.

As I said previously, once you realize how to get the lid up & manage to pry off the plug, that's all there is to it -- easy!

Save yourself time & money & do it yourself!
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No heat for dryer
345 of 424 people found this instruction helpful.
  • Dustin from Star, ID
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
I first disconnected the power. Then, I took off the back panel with about 8-10 screws. There were a couple of screws that held the heating element in place, which I removed. Then, I disconnected the heating element. The heating element was toward the bottom right hand side and was easily accessible. The connections to the heating element were a little bit tough to disconnect but not too bad. I had to use a flat head screw driver to kind of pry them off but looking back I think some needlenose pliers would have worked better. I then removed the bad heating element and plugged in the new one. I replaced all the screws and turned the dryer back on. It blew hot air again and all was well. I am not very mechanical and it was all pretty easy.
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Dryer quit heating. Suspected heating element was open
289 of 323 people found this instruction helpful.
  • Bill from Morristown, TN
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
Unplugged the 220 volt source. Disconnected the vent line from the back of the drier. Removed the six screws holding the back panel with a 1/4 inch nut driver. Tipped the drier up at a 45 degree angle against the wall to give better access to the inside. Removed the screws holding the two thermostats to the side of the heater box and laid them aside. Disconnected the two red power lines to the heater element. Removed the large screw at the top of the heater box and removed the flexible bracket holding the heater box, then lifted the heater box up and away from the drier. Removed the one screw holding the heater element inside the heater box and pulled out the old heating element. The old element was open as found using an ohmeter on the two main terminals. Threw away the old element. Removed the new heating element from the box and slid it into the heater box making sure to align the terminal bracket with the hole in the heater box for the reinstallation of the mounting screw. Tightened this screw. Remounted the heater box to the two mounting slots and reinstalled the flexible mounting bracket to the top of the heater box and installed and tightened the large screw holding this bracket. Cut off and removed the old electrical push-on terminals from the two red power wires for the heater element. These were discolored and oxidated from the conducted heat over the years of operation. Using the supplied short red leads with push-on terminals already installed, I wire tied these new leads to the existing red power leads and pushed them onto the heater element terminals. Rechecked the soundness of the twisted wire connections to make sure they were tight. Replaced the back panel and reinstalled the six 1/4" screws with the 1/4' nut driever. Reinstalled the driver vent line and tightened its holding ring. Slid the drier back into position on the floor. Checked the level and readjusted the leveling legs for a steady floor stance. Reinstalled the 220 volt power connecter and set the controlls for a drying cycle. Let the drier run for aproximately 1 minute and then checked the air temperature inside the drier. IT WAS NOW PRODUCING HOT AIR. Project completed successfully and I was now a HERO in my wifes eyes. Absolutely no technical problems encountered. Just remember, unplug the drier before starting ANY repairs. To forget this COULD RUIN YOUR DAY.
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It was taking alomost twice as long for a load of clothes to dry.
257 of 279 people found this instruction helpful.
  • Donna from Bushnell, NE
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
First I had to take the back cover off. I removed the heating element and the thermostat and replaced them with the new repairs. It was relatively simple---any handiman could do it and would not require a repairman. We talked to a salesman at Sears to see what they thought the problem could be and then got on the internet. The best pa rt was that the repairs came within a few days of placing my order. That was super!!!
Thank you for your fast response.
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no heat
232 of 288 people found this instruction helpful.
  • Christopher from dublin, OH
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
took a couple differant parts to fix the dryer. i ordered one part at a time. i was expecting to wait the 5 days for shipping but i got home from work the next day of odering parts and they were there waiting for me on my doorstep. all three times i ordered. this website is the best site to order parts. i wont go to another website or sto re if i need to order parts for appliances. u guys have my business for life. thumbs up.
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Dryer wouldn't turn on.
210 of 237 people found this instruction helpful.
  • Colin from Bellingham, WA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
When my dryer suddenly stopped functioning, without any prior signs of pending failure, I guessed that it had to be something simple, like a fuse. I did a google search and stumbled across a forum post that described the symptoms (wouldn't turn on), and the poster said that Whirlpool recommends replacing the thermostat whenever the fuse is replaced. The reason for this is that the likely cause of the fuse burning is that the thermostat is no longer properly regulating the temperature range of the heating element.

I disconnected the power source, and then I removed the back cover, and both parts were in plain view, so I simply replaced the wires one by one.
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Door wouldn't latch.
204 of 285 people found this instruction helpful.
  • Melody from North Las Vegas, NV
  • Really Easy
  • Less than 15 mins
I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!
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Thermal fuse blown
168 of 185 people found this instruction helpful.
  • Jeffery from Plymouth, IN
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Pliers, Screw drivers
I spent nearly an hour trying to self-diagnose the problem before I wised up and found PartSelect.com. After reading just a couple of postings I went back and tested the thermal fuse. It was bad. Other posts suggested I replace the thermostat at the same time, so I ordered both. The parts arrived within three days and the actual repai r took less than 10 minutes.
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Dryer runs but no heat
191 of 265 people found this instruction helpful.
  • Todd from Roswell, GA
  • Easy
  • 15 - 30 mins
  • Socket set
unpluged the dryer, removed the back panel, I examined the heating coil, it seemed unbroken, so I used a amp meter to test the various sensors. Found the upper thermal sensor was bad, looked up the part and ordered it, had to get the thermal cut off kit to get the sensor I needed. Installed it no problem, put the back back on, and it work ed great.
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no heat
163 of 182 people found this instruction helpful.
  • kat from powell, OH
  • A Bit Difficult
  • 30 - 60 mins
  • Socket set
First, I replaced the heating element which was super easy but I still didn't have heat - frustrating! I then ordered the thermal cut-off kit and thermal fuse. I replaced the thermal fuse and still no heat. Then, I took one of the fuses from the kit and replaced that and finally got heat. There was another fuse in this kit that I still do n't know where it goes but right now I don't need it. Had I known (by a volt tester) this would have been super easy to fix, but I didn't have one so it was trial and error. I did find out, however, that if the heating element goes it usually takes the fuse with it. The fuse I replaced (that finally gave me heat) was located in the casing just above the element. I hope this helps!
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Squeaky dryer
155 of 167 people found this instruction helpful.
  • CHRISTOPHER from MOUNT AIRY, MD
  • Easy
  • 30 - 60 mins
  • Nutdriver, Socket set
My wife had been complaing about excessive noise from our 25 year old dryer so after DISCONNECTING the dryer from the wall outlet I popped the top panel loose @ the front with a screw driver @ each front corner @ took a look. No cause was visible so I removed the rear cover & still nothing so I laid the dryer on it's back to remove the fr ont cover. First the 2 wires to the door switch were disconnected then the 2 screws @ the top corners that hold the front panel to the side panels were removed. The front panel then slid up & lifted off exposing the front of the drum, belt & support pulleys. Upon inspection I found the bottom support pulley sleeve bearing to have worn out. Both pulleys were replaced because they only come as a pair now along with the tensioner pulley (idler pulley), the belt & the rear lip seal on the drum since it had a 4" section missing from the edge @ one point (all of these were the original components). Replacing the rear drum seal took the most time because the old adhesive had to be removed. I did this first so the glue could set while I installed the new pulleys & belt. By the time they were installed, the glue had set enough & I could continue the re-assembly.
We now have a 25 year old dryer that sounds like it's new & @ a fraction of the cost
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broken tumbler belt
145 of 165 people found this instruction helpful.
  • Michael from San Antonio, TX
  • Easy
  • 30 - 60 mins
  • Screw drivers, Wrench set
1. Removed the screws from the lint catcher
2. Removed the bolts from upper rear of dryer
3. Pried off the dryer top from the front (it rests on rear hinges)
4. Disconnected dryer door wiring
5. Removed bolt from inside upper front corners; removed front panel (be careful: the edges are sharp and the tumbler will fall when it loses support)
6. Removed broken belt and lint from interior parts; removed tensioner (which had fallen out of place). Note: The newer models have a tensioner pulley; my older model had a smooth semicircle that was confusing at first glance
7. Flipped dryer onto its back (for easier reinsertion of new belt and tumbler)
8. Placed new belt on tumbler; reinserted tumbler
9. Inserted new belt through tensioner, inserted tensioner "legs" into grooves on floor. Note: The belt will pull the tensioner upright when it's inserted properly (which isn't obvious at first)
10. Made sure belt and tumbler seal were properly installed
11. Replaced parts in reverse order
The process took over an hour because I couldn't figure out how to insert the belt through the tensioner. The trick is to insert the folded belt through the tensioner and onto the motor pulley. If I had to do it again, it would take about 30 minutes (including cleaning lint)
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Heating element burned out.
134 of 146 people found this instruction helpful.
  • Coleen from Chillicothe, OH
  • Really Easy
  • Less than 15 mins
  • Pliers, Socket set
After realizing that my dryer was no longer heating, I took off the back and examined the heating element. I saw that a coil was broken and knew that it needed replaced. When the part came in, I basically changed out the wires that were plugged into the old element on to the new one, replaced the screws in the heating element housing an d back panel, plugged in the dryer and was back in business! Oh, by the way...I am a 49 year old WOMAN!!!!
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When I opened my dryer door while it was running, the drum continued to turn and the light would not come on.
158 of 225 people found this instruction helpful.
  • Baxter from Goodlettsville, TN
  • Really Easy
  • Less than 15 mins
  • Screw drivers
First unplug your dryer. Then, I removed the two screws on the lint trap leaving the lint trap in place--do not pull out the lint trap--only remove the two screws. Next, slide the top of the dryer slightly forward in order to release the top of the dryer. I did this with my hands. Once the top of the dryer is released, raise the top of t he dryer and unplug the door switch assembly. Then, remove the two screws that hold the switch. These two screws were located on the front panel of my dryer and are visible when you open the dryer door. Remove the old switch and install the new switch by putting the two screws you previously took out from the old switch back in place and plug in the new switch. Lower the dryer top. Push the top back to lock in place. Line up the lint trap holes for the two screws that hold it in place and replace those screws. Plug your dryer back in and it should work properly. Very easy repair. We ordered our part one morning before noon, and it was here the next afternoon with regular shipping. GREAT SERVICE.
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dryer door would not stay shut
103 of 107 people found this instruction helpful.
  • Pam from Woodbridge, VA
  • Easy
  • Less than 15 mins
  • Pliers, Screw drivers
This repair was a cinch. Pliers to pull out the metal piece and a screwdriver to pry out the 'catch' part in the door. Both replacement pieces went right in. I cannot believe how easy and CHEAP this fix was, and I'm so glad I found this site!! I figured I would have to call a repairman and pay big bucks, so I put it off, but the door was getting worse--slamming it so hard to keep it shut. Again, thanks for this great site.
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All Instructions for the 110963
16 - 30 of 2435