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11088752796 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11088752796
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I smelled smoke and then it quit working
First unplug the electrical chord and disconnect the water supply after you have turned it off. Drain all water you can by putting the drain hose into a bucket or water container lower then the drain hose. Remove the two screws at base of the front panel. Then go to the back side of the machine remove the two screws at the top of the back panel, this allow you to remove the top switch panel. Remove the two screws at the bottom outside corners of the back panel and then you can lift the panel up and away from the base. I leaned the back against my dryer because I did not have a helper. Go to the front of the machine, lift the lid and grasp with one hand the machine's sheet metal lift and pull it off the base. There are two metal clips attaching the pump to the motor. The pump slides off and I did not have to remove the hoses. Unclip the electrical connectors from the motor and capacitor. The motor is mounted with two clips with a screw secure it in place. Unscrew and unclip and the motor should slide out. Be sure to inspect the direct drive coupler, the parts not too expensive. I had replaced mine just 4 months ago so I was good to go. Reverse the procedure and you should be in business.
Parts Used:
2-Speed Drive Motor - 60Hz 120V
  • Paul from Lakewood, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
43 of 48 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
65 of 126 people found this instruction helpful.
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Machine would stop when finished rinse cycle and wouldn't spin or drain.
I replaced the Lid Switch and the unit works fine. I also cleaned up some other issues in the unit which took about half the time.
Parts Used:
Lid Strike Lid Switch Kit
  • Kenneth from El Paso, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
56 of 104 people found this instruction helpful.
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Top door catch assembly had broken
It was so easy, that my wife did it the day we got the part before I got home from work. She wedged it out with a flat head screw driver and then pushed the new door catch assembly in with her thumb. Pretty simple, thanks for having parts like this available to the public!
Parts Used:
Door Catch
  • tony from prineville, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
29 of 31 people found this instruction helpful.
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push to start switch was not working
Removed the old one and installed the new one! What impressed me the most was the amount of time for delivery, one day! Actually it came before 24 hrs!!! Very impressive! I would highly recommend this company!!!
Parts Used:
Push-To-Start Switch
  • Grace from New Smyrna Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
33 of 43 people found this instruction helpful.
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Washer would fill/empty but would not agitate nor spin
Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.

Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.

Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.

Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.

Replaced clips to hold motor on transmission and reinstalled screws holding clips.

IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!

Attach pump onto motor and replace clips. Double check everything is back in place.

Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.

First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
Parts Used:
Direct Drive Motor Coupling
  • Ted from SOUTH MILWAUKEE, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
30 of 35 people found this instruction helpful.
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Agitator was locked up
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
Parts Used:
Direct Drive Motor Coupling
  • Roger from Palmyra, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
24 of 28 people found this instruction helpful.
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In the spin cycle, drum would'nt spin unless assisted
First off unplug the machine then turned off H/C water supply and removed hoses, laid the machine on its side, removed 3 motor supp. bolts, loosened drum pulled out shaft and clutch assembly was right there. Also replaced coupling while it was apart. And to think, a svce company wanted 179.00 just to walk in my door and diagnose the pblm. Then, parts and labor were extra. Thanks for the help/advice, piece of cake!!!!!!!
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • ANTHONY from NY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
22 of 24 people found this instruction helpful.
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Slipping Spin clutch due to leaking gear-case seal.
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
Parts Used:
Washer Gear Case Cover Seal
  • Thomas from Pascoag, RI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
20 of 22 people found this instruction helpful.
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Although the motor was running, washer wouldn't agitate or spin.
After disconnecting the electrical supply, first remove the two screws at either end of the control panel and fold it back away from the washer top. Then, unplug the electrical lid switch connection. Now, remove the two clips at either end on top to disconnect the housing from the washer back and chassis. The motor is sandwiched between the water pump in the front and transmission at the rear. The Direct Drive Coupling connects the rear motor shaft to the transmisson. After you have taken the outter portion of the washer off, remove the two snap clips that hold the water pump in place and slide the pump off the front shaft. Best to also disconnect the upper hose connection so the pump can be moved out of the way. Caution though, remaining water in tub will drain out. Now remove the two screws that hold the clips in place which secure the motor to the transmission. Careful, as the old Direct Drive Coupling is probably destroyed, the clips are the only thing holding the motor in place and the motor needs to be supported so it won't drop to floor when the clips are removed. Be careful not to lose the four rubber grommets which sit between the motor and transmission bracket. After motor is on floor remove the old plastic slip-on direct drive coupling discs from both the motor and transmission shafts. The new replacement discs have steel centers which do not slide onto the shafts as easily as the old plastic ones did. I had to tap the center steel portion onto the shafts using a hammer and a deep wall socket the same width as the steel portion of the disc. Be careful! I'm sure that tapping the plastic portion of the disc to properly seat it on the shaft will break it away from the steel portion. In my case, It took me several attempts to completely seat the new discs. I had to do quite a bit of tapping to get the discs seated far enough onto the shafts so that the motor slipped easily against the transmission bracket grommets and the retainer clips snapped back into place easily. Reassembly is simply reversing the steps you took when taking the unit apart. Before putting the outter housing back in place, I checked to make sure everything was running smoothly by jumping out the electrical snap-in connection for the lid switch and running the machine in the spin cycle. Remember, if you don't jump out the lid switch and just try to test the unit in the aggitate cycle, the machine has to first fill with water.
Parts Used:
Direct Drive Motor Coupling
  • Thomas from Commack, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
20 of 24 people found this instruction helpful.
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
21 of 27 people found this instruction helpful.
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Dryer drum would not stop spinning when door was opened
This dryer is a stackable washer/dryer. I removed all the buttons on the front panel along with the panel. I then was able to lift the front of the door and reach in to the door switch and plug. I unscrewed the old part, installed the new one. I then put the front panel and face plate back into position and screwed them back to the dryer casing. Lastly I put the knobs back on. I was extremely impressed at how easy it was to order and how quick the part came to my house. I am very satisfied with the service and the price and will use this site again in the future.
Parts Used:
Door Switch
  • Debra from Clarksburg, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 43 people found this instruction helpful.
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Drum was binding because of worn bearing supporting front of dryer drum
First I unplugged the dryer for safety, then I removed the top of the dryer, then removed the 2 hex head screws holding the font door panel onto the dryer. Then I disconnected the door safety switch. the rest was cake. I removed the old bearing and cut the new bearing and seal to the exact size of the old one. I used contact cement to glue the new bearing and seal into place. Reassembly was a breeze. End of job. Success!!!
Parts Used:
Bearing and Seal Kit
  • Leslie from Townsend, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
22 of 33 people found this instruction helpful.
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Broken push to stat switch
Removed back cover, removed broken switch, replaced with new switch, replaced back cover, told wife her dryer was fixed.
Parts Used:
Push-To-Start Switch
  • Charles from Fairfax, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 21 people found this instruction helpful.
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dryer not working
After unplugging and removing the back cover from the dryer, locate the push button switch. Slide putty knife around outer cover to unhook catch. Replace with new push button switch. My dryer is still not working, but this was a simple replacement.
Parts Used:
Push-To-Start Switch
  • Maura from Newtown, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 33 people found this instruction helpful.
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All Instructions for the 11088752796
16 - 30 of 523