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110828918100 Kenmore Washer - Instructions

All Instructions for the 110828918100
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broken pump and burned out motor
The repair itself was very simply, probably largely due to the design of the machine which made getting to, and replacing the two faulty parts a cinch. Just unscrew the two screws on the motor brackets which hold the motor down, and remove the brackets. Then remove the two smaller brackets which hold the pump to the motor. Then remove the two clamps and hoses from the pump. Lastly disconnect the power supply from the motor and the pump and motor will then come out as one unit. Simply reverse the process when reinstalling the new pump and motor. I used a bit of oil to lubricate the new motor shaft but I am sure it probably isn't necessary. The job should take no more than half an hour tops.
Parts Used:
2-Speed Drive Motor - 60Hz 120V Direct Drive Water Pump
  • Anthony from Webster, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
39 of 53 people found this instruction helpful.
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water leak at pump
1. remove 2 hoses at pump using pliers to open hose clamps and sliding them out of the way.
2. remove 2 retainers holding pump with screwdriver.
3. remove old pump and install new pump
4. clamp pump using retaining clips
5. re-connect hoses
Parts Used:
Pump Retainer Direct Drive Water Pump
  • oscar from missouri city, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
35 of 41 people found this instruction helpful.
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unbalanced load...knocking sound.
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.
Parts Used:
Spring Outer Bracket Bracket, Spring Outer (L.F.) Screw
  • Edward from Easthampton, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
31 of 36 people found this instruction helpful.
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Severe water leak
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
Parts Used:
Direct Drive Water Pump
  • Noel from Pollock, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 29 people found this instruction helpful.
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Lid closes, switch wouldn't turn on machine.
Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.
Parts Used:
Lid Switch
  • Kenneth from Wilmington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
31 of 47 people found this instruction helpful.
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Two leaking hoses in my washing machine
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.
Parts Used:
Drain Hose Tub-to-Pump Hose Kit
  • Marc from Morton Grove, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
28 of 38 people found this instruction helpful.
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Knob broke off
I was doing my laundry and when I went to turn the knob ot start the next load the knob just broke off in my hand - the machine is 15 years old and I've only needed to do one other small repair so all-in-all I can't complain but what a pain when you're in the middle of doing multiple loads. I found the part on the "official" site but it was costly and we probably wouldn't get it quickly - other option was to pick it up at a store about 2 hours away - with gas prices that wasn't an option.

Found Part Select - found the part - ordered (for about $5 less) - got it a couple of days later - twisted it on the threaded part and the washer was working within 30 seconds.

I would highly recommend Part Select and will use them for all my parts needs.
Parts Used:
Timer Knob
  • Karen from Livonia, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 27 people found this instruction helpful.
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Top half of the agitator was not turning.
I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks
Parts Used:
Agitator Repair Kit
  • Dennis from Avon, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
24 of 31 people found this instruction helpful.
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Tub did not center and seal was hanging out of tub
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM
Parts Used:
Suspension Spring Gasket, Tub Ring
  • James from Nelsonville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
22 of 25 people found this instruction helpful.
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Cog stripped causing agitator to not turn
Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined correctly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.
Parts Used:
Agitator Directional Cogs
  • Vicki from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
22 of 25 people found this instruction helpful.
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tub off center, rubbing on outer tub in spin
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.
Parts Used:
Suspension Spring
  • Charles from Rose Bud, AR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers
21 of 24 people found this instruction helpful.
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Washer would fill up, wash, then stop
I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
Parts Used:
Lid Switch
  • Glen from Plano, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
22 of 30 people found this instruction helpful.
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
21 of 27 people found this instruction helpful.
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washer did not agitate
popped thecap off removed the bolt, pulled agitator off replaced cogs(dogs) then put back together. works like new.whole time took about 10-15 min. saved my self 150.00 by not hireing repair man.
Parts Used:
Agitator Directional Cogs Agitator Repair Kit
  • Eric from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
21 of 28 people found this instruction helpful.
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Top Half of Agitator would not function without appying sideways pressure
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...
Parts Used:
Agitator Directional Cogs
  • Donald from Fredericksburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
18 of 21 people found this instruction helpful.
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All Instructions for the 110828918100
31 - 45 of 992