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11024924202 Kenmore Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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washing machine stuck on drain cycle
17 of 41 people
found this instruction helpful.
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Matthew from Wauwatosa, WI
- Easy
- 15 - 30 mins
-
Screw drivers
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
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Loud Screeching noise when draining water
5 of 5 people
found this instruction helpful.
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Steven from Port Saint Lucie, FL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to
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wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.
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tub would not spin....burning smell
6 of 8 people
found this instruction helpful.
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John from Elm Mott, AL
- Easy
- Less than 15 mins
-
Nutdriver, Pliers
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/st
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raps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
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Coupling on Whirlpool Washer gave out
5 of 5 people
found this instruction helpful.
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Ronny from Santa Monica, CA
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set, Wrench set
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
... Read more >3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
... Read more >3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
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Other Parts Used:
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counter balance spring
6 of 8 people
found this instruction helpful.
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douglas from Angleton, TX
- Really Easy
- 30 - 60 mins
first remove your washer cabinet from unit. Next on your back left bottom is where your new spring goes. In my case my spring was broke making the washer spin out of balance. Repair with your new spring, and install cabinet back place plug it in and wash a load of cloths. Wow what a difference!!!! job took about 20 minutes. Very Happy
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Cracked drain tube.
6 of 8 people
found this instruction helpful.
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Eric from Grand Haven, MI
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.
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drum SLAMMING into the back of the washer when sipnning
5 of 6 people
found this instruction helpful.
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WILLIAM from DAYTON, KY
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
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slow or no spin
6 of 9 people
found this instruction helpful.
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Steven from Wausau, WI
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Socket set
First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered
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and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!
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Washer Would Stop In The Spin And Drain Cycle
7 of 12 people
found this instruction helpful.
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PAUL from HANOVER PARK, IL
- Easy
- 30 - 60 mins
-
Screw drivers
Unscrewed two screws that hold the conrol counsel and tilted the control counsel back. Disconected brass clips that held the back of the unit to the cabinet tilted he cabinet back toward the front and slid it off. Disconected the wire harness for the switch and unscrewed the two screws under the lid and took the switch out replaced the s
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witch put the screwes back that held the switch in place tilted the cabinet back nd slide it back on refastened he brass clips tild the control counsel bak replaced the screws the hole repair took about 30 minutes fairly easy to do with just a flat head and philips screw driver
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Tub not spinning or agitating, but could hear motor working.
4 of 4 people
found this instruction helpful.
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MICHAEL from CLEARWATER, FL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Socket set
Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and t
... Read more
hen motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.
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washer shakes and was very noisey
5 of 7 people
found this instruction helpful.
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william from lindside, WV
- Really Easy
- Less than 15 mins
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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My timer dial had mostly crumbled away from age.
4 of 4 people
found this instruction helpful.
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Elizabeth from NACOGDOCHES, TX
- Very Easy
- Less than 15 mins
DO NOT WATCH THE INSTALLATION VIDEO ON WEBSITE! It's a nice video- just put me through a lot of grief because it did not apply to my washer. It is not necessary to open the control panel to pull out something at the bottom of the timer shaft(that isn't there)...or anything else requiring tools. Just UNSCREW the knob, and pull up on the ol
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d dial to remove it. Then line up the large tab on the new dial with the large cutout on shaft, and press it on. Then screw the knob back on. That's it. Finished. 5 minutes with correct instructions.
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Drain hose leaking
4 of 4 people
found this instruction helpful.
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Maryanne from BEND, OR
- Really Easy
- 30 - 60 mins
-
Pliers
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
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slow spin
4 of 4 people
found this instruction helpful.
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eugene from abbott, TX
- Really Easy
- 30 - 60 mins
replace clutcher
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Washing machine making a grinding noise
4 of 4 people
found this instruction helpful.
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Tracy from Yuba City, CA
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three
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days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
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