11021392012 Kenmore Washer - Instructions

I simply followed your clutch drive repair video on YouTube, that wasn’t the problem so I replaced the motor… remove the cover that goes over the drive belt by taking out the two screws, remove the belt, unplug the wire connector going to the motor and remove the two bolts that hold it up and it falls right into your hand. Then reverse the process and that’s it. Very easy repair.

Just follow the video! Very easy.

I used a jack to lift the tub and unhooked the rods and replaced them. Works great.

The info. was really helpful

Unplug unit. Remove back panel. Disconnect drain hose using pliers to squeeze hose clamp. Tilt washer forward to access drain pump. Remove three screws on the pump. Unplug wire connector. Install new pump. Plug in the wiring connector. Reconnect hose. Reinstall back panel. Super easy fix!

Took the Cover off and installed belt.

Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.

I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose

Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!

chage out part and washer still shake

Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

Replaced the suspension rods

This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.

I FOLLOWED THE INSTRUCTIONS IN THE VIDEO AND HAD NO PROBLEMS. It was very easy.