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Housing Crusher Dispenser
Fits your BSS25JFTNWW!
$56.77
Special Order
Fits your BSS25JFTNWW!
PartSelect Number
PS783777
Manufacturer Part Number
WR17X11505
Manufactured by
GE
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR17X11505 replaces these:
AP3202913, 1012602, WR17X10717
Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 12 reviews.
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The partion between the tub and dispenser broke
Once I got the correct part, (the expanded view of the icemaker is confusing as it shows the partition at the back of the diagram) I removed the ice dispenser from the tub by removing the screws and disengage the tabs holding the dispenser assembly in the tub. The most difficult step was getting the disenser disengaged from the tub. I used two kitchen knives to wedge between the walls of the tub. It was then easy to remove and replace the broken inside partition and reassemble the dispenser. Works like new.
Other Parts Used:
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Mark from Brandon, MS
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
36 of 41 people
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Brittle plastic pieces crack and break.
Repair was simple; unscrew and unsnap the various pieces, and snap-and-screw it back to together. But what a disappointing design. Between replacing seized solenoids (twice) and plastic parts, this through-the-door dispenser "feature" is a maintenance money pit. Sure glad that PartSelect can provide the parts quickly.
Other Parts Used:
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Phil from Loomis, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
30 of 50 people
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Noticed pieces of broken plastic in my ice cubes.
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Other Parts Used:
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G from Spring Hill, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
22 of 25 people
found this instruction helpful.
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The Ice Bucket Was Cracket And The Auger Also Broken.
I was able to order the correct parts . Needed my son in law (who in an engineer) to put it together. It was sort of a challenge forhim too. W the persons that I spoke to were very helpful and very nice and the parts came quickly. Thank heavens for the internet. The part that was broken was inside the freezer part of my frig.
Other Parts Used:
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Sharon from Glendale, AZ
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
18 of 23 people
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plastic crusher cover broke
look very carefully at the picture you provided in the parts fish, removed the ice maker tray and the rest was very easy ,i saved alot of money and time doing it myself.
Other Parts Used:
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gary from downey, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
12 of 15 people
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Ice Would Not Come Out
Removed tray, threw out ice , removed 3 screws used 2 screw drivers to seperate part & re installed
Other Parts Used:
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RICHARD from SPRING HILL, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 10 people
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Ice would fall after removing glass.
I took the ice drawer out and turned it upside down. Then removed two philips screws holding the drawer front on. Then with a small straight edge screwdriver pry out the sides to release the locking tabs and remove the auger and crusher assembly. Then on the end of the auger remove the e-clip, slide the auger out and remove the broken part of the crusher dispenser and replace with new. Easier than it sounds. Parts Select was great to deal with. Had my parts in two days.
Other Parts Used:
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Michael from Lawerence, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 8 people
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Ice drawer crusher dispenser cover lid broke and allowing ice to freely drop from dispenser
Ordered ice crusher dispenser cover removed 3 screws and face plate of ice crusher was easily replaced and again working like new
Other Parts Used:
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Jim from Lewisville, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 9 people
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Broken Disp
Replaced crusher disp, but had to order the back plate(didn't realize it was two piece) waiting for that part. It was very easy to do. Had to use two drivers to pop out of ice bucket.
Other Parts Used:
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Bobbie from Highlands Ranch, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 6 people
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Icemaker parts were cracked after use
I had to replace the whole tray. Required complete disassembly and reassembly. Simple to do. No problems whatsoever!!
Other Parts Used:
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Steven from Lacey, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
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Jimmy
April 24, 2018
It dispenses ice but won’t crush
For model number Gss23lstc
Hi Jimmy, Thank you for the question. I suggest testing or replacing the Crushed/Cubed Ice Solenoid Kit, PartSelect Number: PS11699580. Hope this helps!
3 people found this helpful.
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Michael
October 16, 2019
No crushed ice. Ice maker working good but all ice comes out in cubes.
For model number GSH22JGGC WW
Hello Michael, thank you for writing. This is most likely due to a faulty Crushed/Cubed Ice Solenoid, part number PS11699580 for your model. You may also want to consider the ice crusher blade, Stationary Blades Assembly part number PS285109. Good luck with your repair!
3 people found this helpful.
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Jimmy Wiles
April 24, 2018
My crusher won’t crush ice and is slow to despense what parts do i need to fix this problem?
For model number GSS23LSTC
Hi Jimmy,
Thank you for your question. If you are having an issue with the maker not crushing ice and the dispenser is not dispensing ice, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the ice dispensing drive cup, the dispenser door solenoid assembly, the ice maker, the electronic control board, the plate helix lock, the crushed cubed ice solenoid kit, the helix, the water inlet valve, the auger motor, the water filter and the drive auger dispenser. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Robert
July 10, 2019
My ice despencer control setting doesn't dispence whole ice cubs only it also crushes ice.
For model number GSS25QGMDWW
Could be a solenoid problem, or a frozen water line. Defrost your freezer and it might fix your problem. Also make sure that the ice in the dispenser isn't frozen or frosted in place at the bottom of the dispenser as that will make it crush ice to get it out.
1 person found this helpful.
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Roger
March 5, 2018
How do I take it apart to get auger out of tray and replace plastic cup on end of auger
Hi Roger, Thank you for the question. Here is a link to a video on how to remove the auger assembly. Good luck with the repair!
https://www.youtube.com/watch?v=NpGZEoplmGM
![](https://img.youtube.com/vi/NpGZEoplmGM/maxresdefault.jpg)
1 person found this helpful.
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Tom
April 14, 2018
I need a part of the ice maker for the listed refrigerator that I can not find shown on the exploded diagram. It is the white plastic part that is actuated by part 329 (the metal rod that from front to back.) I think the part I need blocks an opening during the ice crushing procedure. Mine somehow got caught by the crushing teeth and is partially broken. It now jams the crusher teeth.
For model number GSL22JGDBLS
Hi Tom, Thank you for the question. The metal rod is sold as part of the Ice Bucket Auger,PartSelect Number: PS964350. Hope this helps!
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Leigh
October 7, 2019
Would part 325 be the reason that the ice maker doesn't dispense ice? Is part 325 just the cover or the complete part? Or would it be the auger? It makes ice just fine, just will not dispense. Thank you
For model number GSH25JGDBWW
Hi Leigh, thank you for your question. There are a few parts that you should check for this issue. You should take a look at your dispenser solenoid, your crushed/cubed solenoid, and you also may need to look at your auger motor as well. Make sure all of those electrical parts are working. If they are then you may need to just do a quick inspection of the dispenser parts to see if anything is broken. If all of those parts are fine the issue might be your control board. Good luck with your repair.
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Luanne
July 7, 2021
The auger will not turn. I have removed ice bucket from freezer and thawed it out. I am unable to turn the auger manually. I have replaced the auger itself twice now, it is ok. I suspect perhaps the auger motor is burned out. I did not see a way to test it and the exploded diagram is confusing whether you can replace the motor and blade assembly as one unit or if one would have to replace each item individually. Help? Thx
For model number HSS25GFPCWW
Hello Luanne, Thank you for the question. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS1993875 for the Auger Motor. We hope this helps!
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Joe
April 6, 2022
Plastic part at end broke off. Is this housing crusher dispenser? Not dispensing ice tray full AUGER turning.
For model number GSH25VGPACC
Hello Joe, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS783777. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS783777
Manufacturer Part Number: WR17X11505
Manufacturer Part Number: WR17X11505
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