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Dutch
26 days ago
The lid is locked. How do I release it?
For model number MVWC565FW2
Hi Dutch, thank you for reaching out. The lock feature allows for higher spin speeds. When lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened. To open the lid after it has been locked, press Start/Pause. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at a high speed. Press Start/Pause while the lid is closed to resume the cycle. If the door or lid will not open at the end of the cycle, then the lock mechanism may be at fault. Most washers will have a manual release to unlock the mechanism and allow you to open the door or lid. The release is normally accessible from below the door lock, or on some models, from inside the soap dispenser housing. You may need to replace the door lock assembly, part number PS12704713, to fix the issue. We hope that helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16875818
Manufacturer Part Number: W11654022
