Part Location Diagram of W11197396 Whirlpool Drawer Slide Rail End Cap Set
See part 16 in the diagram
( Grid squares measure 1x1 inch )
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Drawer Slide Rail End Cap Set

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43 Reviews
$44.92
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS12578233
Manufacturer Part Number W11197396
Manufactured by Whirlpool
Product Description

Drawer Slide Rail End Cap Set Specifications

This drawer slide rail cover is for refrigerators. Drawer slide rail cover is a decorative trim that covers the slide rail. Wear work gloves to protect your hands when installing this part.
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Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
Kenmore, Maytag, KitchenAid, Whirlpool.
Part# W11197396 replaces these:
AP6333648, 13047701, 13047801, W10165883, W10166677, WPW10166677
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Customer Reviews
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43 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 4 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
pantry drawer and track where broke
took the pantry drawer out removed track replaced and put on new door... very simple
Other Parts Used:
Pantry Drawer Lid
  • JAMES from AMSTERDAM, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
27 of 51 people found this instruction helpful.
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Helpful to have instructions
Since there were no instructions, I was a tad hesitant but dove in. I was just replacing the right end cap, not the left. Removed the involved shelf as well as the two drawers above. Undid the three screws involved and carefully removed the slide rail end cap as well as a part in the back that was attached. That was the hairy part. It took a bit of time to remove it since everything seems so brittle but I was careful and got the assembly out without breaking anything. Also had to remove the slide rail and humidity control. Nothing to removing and replacing the slide rail. You just have to put it back correctly oriented. This was easy. I just looked at the one on the left, which I hadn't removed. Most time consuming part was cleaning things that were normally inaccessible, before re-installing.
Other Parts Used:
  • Tim from WINTER PARK, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
5 of 5 people found this instruction helpful.
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The deli drawer on this refrigerator rides on two plastic hinges on the end caps and opens and closes when you slide the drawer in and out. One of the hinge broke off the end cap and would not let the drawer stay in place or operate properly.
I contacted partselct to see if I could get the end caps with new hinges to correct the problem. My customer service contact was very professional and a huge help in helping me select the correct parts. When the parts arrived I was amazed they were genuine whirlpool parts, fit perfectly, and were easy to install. I have other parts to order and will use partselct again. I appreciate everything they did for me to solve this problem.
Other Parts Used:
  • Gene from PADUCAH, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
4 of 4 people found this instruction helpful.
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Broken hinge on crisper door
Followed the video on the web site and proceeded in a slow to moderate speed. Didn't rush the job. It went smoothly
Other Parts Used:
  • Richard from DANBURY, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

8 questions answered by our experts.
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Scott Pinto
May 20, 2019
I am looking at the drawer slide rail end cap set part number w1197396. Does this part contain the hinge that holds on the lid to the deli drawer which pulls out to put things like cheese and lunch meat in? Please let me know.Scott
For model number MFI2269VEM6
PartSelect logo
Hello Scott, thank you for inquiring. Yes, the pegs are located on this Drawer Slide Rail End Cap Set for your model.

42 people found this helpful.

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Mary
January 29, 2019
I only need right side. Can that be purchased separately?If so, send me link.
For model number 596-72003016
PartSelect logo
Hi Mary, Thank you for your question. The end caps are not sold separately and you will need to purchase the kit to get the part you need. I hope this helps. Thank you and have a great day!

13 people found this helpful.

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Michael
September 23, 2021
The little peg that holds the drawer lid broke. I need the left side. Does PS12578233 come with both the left and right side?
For model number WRF532SMHZ00
PartSelect logo
Hi Michael, Thank you for your question. Yes, this kit contains both the left and the right side end caps. The pegs will be found on them. If you would like to place an order for the kit, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

7 people found this helpful.

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Joe
May 6, 2019
Does drawer part #13 or 13a fit on the right side as you are looking in from the door?
For model number MF12269VEM2
PartSelect logo
Hi Joe, thank you for your question. 13 and 13A, the left and right side come in a kit containing them both, which is the part listed above. Good luck with your repair.

4 people found this helpful.

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Russ
December 3, 2019
Looking for the drawer slide. There is nothing listed for my refrigerator model number.
For model number MFI2269FRZ03
PartSelect logo
Hi Russ, Thank you for your question. There is a drawer slide rail listed under your model number for the pantry drawer. The part number listed for it is PS11750757. I hope this helps. Thank you and have a great day!

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Lou
September 22, 2023
Hi, this drawer kit fit in my fridge. Part # W11197396
For model number Kenmore 596.77603801
PartSelect logo
Hello Lou, thank you for reaching out. The pantry end cap kit you mentioned is not compatible with your model. The compatible pantry end cap kit is part number PS11738134. We hope this helps!

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Related Parts:
Terry
December 1, 2022
Does this fit Amana model ARB2557CSR? I need both the left and right sides.
For model number ARB2557CSR
PartSelect logo
Hi Terry, thank you for reaching out. No, this part is not listed as compatible with your given model. The compatible end cap kit for both the left and right sides is part number PS11738134. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!

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Related Parts:
Robert
February 1, 2023
Does this end cap set have the temp adjustment slide on the right side?
PartSelect logo
Hello Robert, Thank you for your inquiry. Although this part has a space for the temperature slide, it does not come with the set. We hope this helps.

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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS12578233
Manufacturer Part Number: W11197396
Brand
Model Number
Description
Kenmore
10672002011
Refrigerator - REFRIGERATOR
Kenmore
10672002013
Refrigerator - REFRIGERATOR
Kenmore
10672002015
Refrigerator - REFRIGERATOR
Kenmore
10672003010
Refrigerator - REFRIGERATOR
Kenmore
10672003011
Refrigerator - REFRIGERATOR
Kenmore
10672003012
Refrigerator - REFRIGERATOR
Kenmore
10672003013
Refrigerator - REFRIGERATOR
Kenmore
10672003014
Refrigerator - REFRIGERATOR
Kenmore
10672003016
Refrigerator - REFRIGERATOR
Kenmore
10672003017
Refrigerator - REFRIGERATOR
Kenmore
10672003018
Refrigerator - REFRIGERATOR
Kenmore
10672009010
Refrigerator - REFRIGERATOR
Kenmore
10672009011
Refrigerator - REFRIGERATOR
Kenmore
10672009013
Refrigerator - REFRIGERATOR
Kenmore
10672009015
Refrigerator - REFRIGERATOR
Kenmore
596379243017
Refrigerator - REFRIGERATOR
Kenmore
59672002013
Refrigerator - REFRIGERATOR
Kenmore
59672002015
Refrigerator - REFRIGERATOR
Kenmore
59672003012
Refrigerator - REFRIGERATOR
Kenmore
59672003013
Refrigerator - REFRIGERATOR
Kenmore
59672003014
Refrigerator - REFRIGERATOR
Kenmore
59672003016
Refrigerator - REFRIGERATOR
Kenmore
59672003017
Refrigerator - REFRIGERATOR
Kenmore
59672003018
Refrigerator - REFRIGERATOR
Kenmore
59672009013
Refrigerator - REFRIGERATOR
Kenmore
59672009015
Refrigerator - REFRIGERATOR
Kenmore
59678282800
Refrigerator
Kenmore
59678282802
Refrigerator
Kenmore
59678282803
Refrigerator
Kenmore
59678282900
Refrigerator
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