Average Repair Rating: 4.3 / 5.0, 2 reviews.
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Lid cracked by the right hinge and kept getting bigger.
Well the first lid I ordered came with a broken latch, probably due to something being dropped on it as the box had a hole in it. I called PartSelect on a Saturday and the lady I talked to refunded my money immediately. Within 2 hrs PayPal contacted me saying $$ had been refunded to my acct. So I waited a couple of days and decided to reorder from PartSelect and talked to your rep David. He was awesome. That was on a Thursday and lid was here on Tues. I told him lid needed to be packed better and he said he informed supervisor as we spoke. Anyway hubby put on new lid, it’s a matter of 4 screws and took about 6 minutes, and machine works fine.
Other Parts Used:
Joette from VELVA, ND
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
4 of 5 peoplefound this instruction helpful.
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BROKEN RIGHT HINGE
TOOK TWO SCREWS OUT OUT BOTH RGHT AND LEFT SIDE HINGES AND SLID THE DOOR UP AND OFF. VERY EASY, HARD PART WAS FINDIING TOL TO FIT SCREWS!
Other Parts Used:
Gilbert from BANGOR, WI
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
2 of 2 peoplefound this instruction helpful.
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3 questions answered by our experts.
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Corine
August 24, 2021
How long is this part covered by warranty?
For model number MVWX655DW2
Hello Corine, Thank you for the question. The parts sold by PartSelect.com are covered under our 1 Year Warranty. Please see the link below for our Warranty Policy. We hope this helps! https://www.partselect.com/One-Year-Warranty.htm
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Rose
April 30, 2019
How do i replace this part n washing machine
For model number MVWX655DW1
Hello Rose, Thank you for the question. At the back of the unit, there will be two screws on each side that will release the top. After the screws are removed slide the top forward and then it can be raised. Thank you for your inquiry, good luck with this repair!
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Daniel
October 7, 2021
This lid assembly cracked some time ago, is it under the 10 year warrenty?
For model number MVWX655DW1
Hello Daniel, Thank you for contacting PartSelect.com. For the Manufacture warry we suggest you contact Whirlpool. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12114317
Manufacturer Part Number: W11117421