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Emma
April 15, 2022
Give me a hint. The knob to a gas burner will depress but will not turn to ignite or control the flame. There are two surface burners in this condition now. Is it something I can fix?
For model number KGRS505XSS
Hello Emma, Thank you for writing. This is normally an indication the Burner Valve the Knob controls is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
I dont know where this part goes on the diagram. WFG515S0ES1
For model number WFG515S0ES1
Hello Julian, Thank you for the question. The Surface Ignitor is located in the Burner Head. Each Burner Head has a Surface Ignitor. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Bonnie
May 24, 2022
The igniter works on all burners but will not light? acts like no gas getting to the stove?
For model number WFG515S0JS
Hello Bonnie, thank you for your question. We suggest changing out the surface ignitor(s) PS11747217. Or, if this does not fix the issue, you may need to replace the Spark Module PS11748331.This part sends enough current to the igniter to create a spark to the bottom of the burner cap. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
All the surface igniters continue to work after one burner has been lite and is operating is this normal, that ticking sound is annoying when you are trying to cook.
For model number WFG515S0JS0
Hello Gene, thank you for getting in touch. Based on our understanding of the issue, we would suggest checking the spark module, part number PS11748331, to solve the problem. We hope this helps!
The part # WPW105154459 will it come with all 5 or is just the price for 1.
For model number WFG710H0AS0
Hello Mike, Thank you for the question. The Surface Ignitors are sold individually. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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