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Ice Dispenser Door Motor

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2 Reviews
$69.57   In Stock

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PartSelect Number PS11749796
Manufacturer Part Number WPW10184813
Manufactured by Whirlpool
Product Description

Ice Dispenser Door Motor Specifications

This part shuts and opens the ice door on the ice dispenser chute.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
Kenmore, KitchenAid, Whirlpool, Jenn-Air.
Part# WPW10184813 replaces these:
AP6016508, 2305262, W10184813
Questions and Answers

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5 questions answered by our experts.
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Robert
January 22, 2018
Is there a way to tell if it is the dispenser door of the motor? The auger motor is turning. The door will not come open when you try to dispense.
For model number GD5NVAXSA01
Hello Robert, Thank you for your inquiry. You can test the part with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

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Michael
October 11, 2022
My icemaker makes ice but will not dispense. The auger turns but the door to dispense ice does not open. Your online help suggests that the door motor may be bad, and to test it for continuity with a multimeter. I detached the motor wiring from the circuit board, and measured resistance between the black and red leads, which I presumed was the power and ground. I got 48.1 ohms of resistance. The other colored wires did not register any ohms. Does this mean the motor (!PartSelect Number PS11749796, Manufacturer Part Number WPW10184813) is bad or could it be the circuit board? Do I need to order a motor to see if that fixes the problem? Suggestions?
For model number JCD2395WES01
Hi Michael, thank you for reaching out. According to our research on the model, the Ice Dispenser Door Motor appears to be faulty and you may need to replace it with part number PS11749796. If you need help placing an order, customer service is available 7 days a week. Glad to be of help!

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Related Parts:
Michael
October 11, 2022
CORRECTION: I get 96 ohms connection the black wire with both the yellow and beige wires. I think I sent this question a few minutes ago before I realized my mistake. I tried to sign up for an account but was unsuccessful, told to try again later. My icemaker makes ice but will not dispense. The auger turns but the door to dispense ice does not open. Your online help suggests that the door motor may be bad, and to test it for continuity with a multimeter. I detached the motor wiring from the circuit board, and measured resistance between the black and red leads, which I presumed was the power and ground. I got 48.1 ohms of resistance. The other colored wires did not register any ohms. Does this mean the motor (!PartSelect Number PS11749796, Manufacturer Part Number WPW10184813) is bad or could it be the circuit board? Do I need to order a motor to see if that fixes the problem? Suggestions?
For model number JCD2395WES01
Hi Michael, Thank you for your question. If your ice maker is not dispensing ice, there are some parts that you will need to check to see which one is causing the issue. You will need to check the ice bucket auger motor, the ice dispenser actuator, the micro switch, and the dispenser control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!

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Mark
December 10, 2018
The ice dispenser door opens intermittently, crushed ice gets backed up behind the dispenser door. It may open 5 or 6 times in a row then not work for 2 or 3 attempts. Could this be the dispenser door motor? Thank you for your assistance.
For model number KSRS25RVMS02
Hello Mark, thank you for your question. Yes, the most likely cause of that door not opening each time is the motor Part Number: PS11749796. We would also recommend checking the Connector, Door Bracket Part Number: PS11740266 to be sure its connecting the lever to the motor and activating the motor each time. I hope this helps!

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Justin
June 25, 2019
At first my door would not open. Then after a few months it started working fine. Now it’s not closing. Could this be an easy fix or should i replace the motor?
Hello Justin, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

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Customer Repair Stories
 Average Repair Rating: 4.4 / 5.0, 2 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Ice wouldn't dispense from the door.
Simple. Removed the outer ice/water dispenser cover with two screws on the bottom, then removed the ice door mechanism and replaced the small sealing door and door motor. Reassembled and tested . Works perfect. Replacing the door was neccessary as the foam gasket was worn and probably leaking air even though the motor was the real problem. I would absolutely recommend changing the door anytime you have to replace any other part. PartSelect is amazing...ordered the parts on Friday, had them in-hand on Sunday...all for less than $3.00 shipping. Will do business with again.
Other Parts Used:
DOOR-CHUTE
  • James from Valrico, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
55 of 67 people found this instruction helpful.
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Ice auger work, but ice doesn’t fall through door. Door not activating.
On this model, access is very easy. The tray slides forward, and then lifting up with a little force at the back of it clears a stop, allowing it to slide out. This exposes two Philips/sq2 screws that hold the faceplate in place. The faceplate swings out and is lifted off the top edge. Disconnect the wire harness and set aside. Trace the cable from the door motor to the control board. Disconnect the cable and fish up behind the facing material. Remove screws holding the dispenser door mechanism. On that assembly, remove the screws holding the motor to the mechanism. Replace the motor. Put the mechanism back in place engaging the metal actuator arm in the door. Fish the cable down to the control board and plug in. Plug the faceplate wiring harness back in, and reinstall the faceplate. Secure with two screws and replace the tray. Done.
Other Parts Used:
  • Wes from HOUSTON, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Customer Reviews
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2 Reviews
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11749796
Manufacturer Part Number: WPW10184813
Brand
Model Number
Description
Kenmore
10656702500
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10656703500
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10656712500
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10656713500
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10656714500
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10656716500
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10656719500
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10657442700
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10657442701
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10657442702
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10657442703
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10657442704
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10657443700
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10657443703
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10657443704
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10657449700
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10657449701
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10657449702
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10657449703
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10657449704
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10657452700
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10657452701
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10657452702
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Kenmore
10657452703
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10657452704
Refrigerator

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