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Simon
August 27, 2017
Oven, broil lights on control panel non functional. Other functions of control panel seem to work. No oven, broil and cancel lamps of control panel illuminate. Does it sound like the board of bad?
For model number JGS9900
Hi Simon,
Thank you for the question. Yes I recommend replacing the board as the lights on their own are not replaceable.
Hope this helps!
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Jeff
February 1, 2020
The above noted part shows on order not in stock. What is the time from payment/order and delivery
For model number W10314419
Hi Jeff. Items on order usually ship in 7 - 10 business days. Then you have to add on the shipping time which varies based on your choice. Thank you for your question and good luck with your repair.
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Mike
January 2, 2024
Oven not working
Just replaced the igniter because it was clearly burnt.
The oven lit on its own and kept the igniter on and would not shut off. Could not turn off oven
Sure that is probably why the igniter was fried. Is this correct circuit board for that problem? Any other possibility? Is this a "common" problem? Thanks
For model number JGS9900CDS01
Hello Mike, thank you for your inquiry. Based on our research, the issue is most probably with the control board. We would suggest replacing the control board to fix the issue. The control board you mentioned will solve the problem. It monitors the temperature and controls the oven heat. We hope that helps!
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Ann
February 15, 2024
The right hand side of the touch pad does not respond. The left side still seems to be working but because I cannot use the right hand side I am restricted to using the preset oven temperatures and timer functions. Also, the oven frequently but not consistently switches itself off after 15 minutes or so. Does this mean that I need to replace the control panel and if so is Part #PS11745986 to correct part to use?
For model number JGS9900BDS
Hi Ann, thank you for reaching out. According to our research, the part you have mentioned is the oven control board. The touchpad and control panel for your model is part number PS11750327. We would suggest replacing it to fix the issue. We hope that helps!
The jenn air gas downdraft stove control panel/touchpad does not work, but the oven light does work when the oven door is opened. Does this control panel part ps11745986 include the touchpad membrane that plugs in with the ribbon connection? Is the membrane a separate part from the electronics in the control panel? Can the control panel part be returned if it does not fix the problem?
For model number JGS9900CDF00
Hello Ronald, thank you for your question. The control panel and touch pad is part number W10236210. This does include the ribbon connector that goes into the board. The board is a separate part which is part number WP8507P236-60. Any electronic parts that are installed are unable to be returned if they are installed and don't fix the problem. I hope this helps!
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