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James
April 22, 2019
Need touch pad as my ribbon seperated and is no longer viable.
For model number JES9750BAB
Hello James, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11750334. Thank you for your inquiry, good luck with this repair!
My front two elements won't work not getting power to front elements. I changed elements and switches still won't work. Are relays part of control board?
For model number jes9750cab01
Hello John and thank you for writing.
There are certain relays built into the board if you need more clarifications about the exact specs please get in touch with the manufacturer for this. As a rule, since you already changed elements and switches ( did you use OEM parts ?) it is only the control board that could cause this. We hope this helps. Please contact us anytime.
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Stan
December 9, 2022
When using the range, all of a sudden it starts beeping repeatedly and the images on the touch pad start appearing and jumping around on the pad. I tried touching the "cancel" button but it did not stop the beeping. After about 10 minutes, the beeping stops. Last night the range suddenly started beeping intermitedly at 5 am and I had to shut off the power before it stopped.This problem also occurred several months ago but has not occurred before yesterday.
For model number JES 9750 BAS
Hello Stan, thank you for reaching out. It seems that the electronic control board is defective and needs to be replaced. The part number for the control board compatible with your model is PS11745984. If you require assistance to place an order, please contact customer service. We hope that helps!
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Donald
July 9, 2023
When I press the bake option on the stove, I get a message "Feature not Available". I have reset the power to the oven on several occations. My Broil option has not worked for a month. When we were able to get the oven to reset, it got way to hot and burned the food. Actually set the food on fire. While this was happening, the broiler burner did come on. I am thinking I need a new control board.
For model number JES9750CAS02
Hello Donald, thank you for getting in touch. Considering the symptoms you mentioned, the issue seems to be with the control board, part number PS11745984. It monitors the temperature and controls the oven heat, and other important functions. You may test the control board for continuity using a multimeter. We hope this helps!
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