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★★★★★
★★★★★
BRUCE A - July 6, 2019
Verified Purchase
Easy to put on
The part came in good condition easy to replace
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 1 reviews.
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Several buttons not working, oven randomly shuts off
Several buttons stopped working on my stove—after a while all I could do was bake (couldn’t convect, turn on the vent, etc.). And, while baking the oven would often turn itself off. I replaced both the control panel and board.
TURN POWER OFF AT BREAKER
1. Removed the two screws on either side of the control panel on the sides of the stove.
2. Opened the oven door and used a nut driver to unscrew the four hex screws under the control panel.
3. Removed the burner knobs and removed the screws behind them.
4. Tilted the control panel up from the bottom and then pulled it out.
5. Removed the metal shield behind the control board.
6. Took a picture of the wiring (so I could remember where everything went). Removed the wires from the control board.
7. Removed the final two hex screws under the control board.
8. Unboxed the new control board and control panel.
9. Positioned the control board in the control panel and attached it with the two hex screws on the bottom of the panel.
10. Attached the ribbon from the control panel to the control board.
11. Refer to the photo and reattach the wires to the control board.
12. Reattach the metal shield behind the control board.
13. Tilt the top flange of the control panel up under the lip of the range top. Lower the bottom of the panel until it’s in place. Be careful that no wires are hanging out of the bottom.
14. Turn power back on and test (easier to do before screwing everything back in).
15. If everything’s working, screw in screws on either side of panel and four hex screws underneath. Reattach burner knobs.
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4 questions answered by our experts.
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Vera
December 24, 2017
I can no longer use my controls. Oven works great but control switches no longer work along with new insulation on the oven door what control panel can i buy to replace my old one?
For model number JDS9865BDP
Hello Vera, Thank you for your inquiry. This part would be the control panel for your model, it may also be an issue with the main control board part# WP8507P232-60. You can test both of these with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you.Hope this helps!
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Vera
December 24, 2017
The digital numbers on my touchpad does not work, no beep nothing and recently the cancel button quit. Cannot use my oven cause i’m afraid i won’t be able to turn it off!
For model number JDS9865BDP
Hello Vera, Thank you for your inquiry. I would check both the control panel and the main control board part# WP8507P232-60 with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Good Luck with your repair!
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Mark
June 3, 2019
Hello, our oven will heat to desired temperature, then shuts off the heating element. Desired temp. Remains displayed, but coil cools and does not cycle to maintain temp. No faults displayed. Lower coil was just replaced because of a hot spot on it and it would no longer heat. Now, no cookies! Only heats up during preheat...
hoping for temp probe, but with my luck, it will be the control board...thanks for advice!!
For model number JDS9865BDP
Hello Mark, thank you for inquiring. For this symptom you will want to consider either the Long Oven Sensor part PS1570174 or the Terminal Block part PS11750972. We hope this helps.
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Jo-Ann
January 28, 2019
None of the buttons on the oven work so i haven't been able to use my oven for quite some time. We did have the control panel replaced 2 years ago so i am assuming maybe this is the same issue. Any suggestions?
For model number JDS9865BDP
Hello, thank you for your inquiry. Most often, it is the touchpad (which is part of the control panel) that will cause the issue. We recommend checking your clock/timer (sometimes referred to as the electronic control board for your oven) to ensure that it is functioning properly as well. Hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11742974
Manufacturer Part Number: WP5760M373-60
