Average Repair Rating: 3.8 / 5.0, 1 reviews.
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Touch pad do not respond
It's a straight forward job, remove remove the old touch pad then install the new one.
Other Parts Used:
Keven from COSTA MESA, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
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6 questions answered by our experts.
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Rick
November 28, 2019
Disconnected range for about a month during a kitchen remodel. Reconnected and only half the digital keypad works. Of course its the side that controls the oven.
For model number JGS8860BDP
Hello Rick, Thank you for the question. I suggest checking the wiring harness to ensure it is not lose or damaged. If the full touch pad is still not operating, it normally indicates the Control Panel and Touchpad PartSelect Number PS11742973 will need to be replaced. Hope this helps!
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Tim
29 days ago
The control panel works fine for all functions except the number 0 doesn’t respond. There are functional but annoying work arounds. For instance if I want to set the oven to 400° I can set the temp to 399° and it will actually tre-heat to the desired 400°. Do I need the full control panel and touchpad or can I just replace the touch pad.
For model number JGS8860BDP
Hello Tim, thank you for the question. Based on the description that you have provided, you will need to replace the control panel and touchpad because the touchpad is not sold separately. The part number for the control panel and touchpad is PS11742973. We hope this solves your problem!
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Michael
April 11, 2022
no controls work for the oven. When the electric is on the gas oven stays lit without turning the panel on. It also said on the panel to disconnect from electric to reboot.
For model number jgs8860bdp
Hello Michael, thank you for writing. The Gas Oven Igniter PS2085070 will need to be repaired if your oven element is giving off no heat or very little, or is not heating evenly. You may also notice a smell of gas. The ignitor may still be glowing, but could still have gone bad. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Broiler function works but any other cooking mode eg convect bake, roast or regular bake etc the oven will shut off after a few minutes. not sure if replacing control panel is issue or something else.
For model number JGS8860BDP18
Hi James, thank you for the question. We have found that the mentioned part is just the outer covering and does not control these functions. To solve this issue, you may need to check the electronic control board, part number PS11745980, as it is most likely faulty and may need to be replaced. We hope this helps!
The oven lite stays on and does not respond to the turn off. We removed the bulb but now when we went to enter the clean the oven mode, it will not work. The memo keeps saying "close the door" which is already closed. How do you replace the lite switch? I would appreciate some help.Thanks, jack
For model number JGS8860BDP
Hi Jack,
Thank you for your inquiry. Before you begin any repair please unplug the appliance from the electrical outlet or turn the circuit breaker off. To gain access to this part you will need to remove the back access panel behind the stove. Once the screws are removed you can remove back access panel. To change out the light switch we have to lift up the cooktop and remove the panel that is underneath. To do that lift up on the corners and prop the cooktop up. You then need to take out the inside panel to gain access to the long rod that is attached to the switch. Lift the inner panel from the middle to lift it over the pipe on the left rear to get it all the way out. The long bar goes all the way back to the light switch you will need to bend the bar and pull this out so when we release the switch we can slide it forward to remove it. Remove the wire harness from the light switch and take a flat head screw driver and press on each tab that locks it place, as each tab released press on the back of the light switch to push it forward. Now that the switch is released you grab the rod and pull it out and make sure you don't drop them. Remove the old switch from the rod and attach the new one to the rod. Reinstall everything in reverse and restore power to the oven. The part should now work for you. I hope this helps. Thank you and have a great day!
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TODD
February 18, 2019
This states "stainless/black" - how do i designate that i want the black?
Hello Todd, Thank you for contacting us. This means that the touch pad portion is black and the outer panel the knobs sit on is silver. Please submit a follow up on the website with the model number of your appliance so we can locate the correct part! Thank you.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11742973
Manufacturer Part Number: WP5760M339-60